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Hi Lisa, Thank you for your question, we are happy to clarify! The reason we did not list a fixed shipping fee during the campaign is because some shipping rates and tariffs have been fluctuating recently, and we wanted to avoid giving an inaccurate or misleading number. To be fair and transparent, we confirmed the latest and most accurate shipping rate is what you see in the survey. We already updated by the latest rates. We appreciate your understanding, thank you. 🙏
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Dear Hai Nguyen, Thank you for your question! 🙏 We double-checked, and the survey images and the campaign images are the same. In the Kickstarter campaign, the main product shown throughout the landing page is the right-handed version. This means if you are right-handed, you will take your cash/cards using your right hand, while your left hand holds the left side of the wallet for support. So if that is how you normally operate your wallet, please select Right-Handed in the survey. If you need further clarification, feel free to reply anytime 😊
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Hi Tenzin Yangkyi, Please check your DM :)
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Hi Angel, Please check your DM :)
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Hi Angela Yuen, Please check your DM :)
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Hi Sally Tong, Please check your DM :)
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Hi IRIS KANG, Please check your DM :)
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Hi Emily Sue, Please check your DM :)
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Hi Willa, Please check your DM :)
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Hi, we manage to fix your issue, please check you DM :)
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