Hi, here is the tracking number: YT2529700704180804. You can check the shipping status later using this link: https://www.yuntrack.com/parcelTracking?id=YT2529700704180804.

Okt 24, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Thank you so much for your positive feedback and for supporting PocketCloud! We've received similar requests from many users regarding Time Machine support for Mac. We're pleased to confirm that this function is officially on our development roadmap and will be added in a future update.

Okt 23, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Thank you for your message. We've checked our records and found that order PBID007582267 is pending shipment because we are still awaiting the customs code. Could you please provide it? We will dispatch your order immediately upon receipt.

Okt 23, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Thanks so much for your feedback! We're thrilled to hear you're enjoying the unit.

Okt 19, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Thank you for providing these details and confirming you've sent the email. Our technical team will review the information you provided and respond to you directly via email to address this critical issue. Please keep an eye on your inbox (and spam folder) for their reply.

Okt 12, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Hello! We sincerely apologize for the inconvenience you have experienced. To help us locate and resolve the issue more efficiently, we kindly ask for your assistance in confirming the following information: 1.Please specify which device the problem occurs with: Is it the hard drive in the PocketCloud or the one in the Dock? 2.Please provide the specific model information of that hard drive. If you are unsure, you can check it within the app by going to "Device" > "Disk", and then send a screenshot of that page to our email at [email protected]. 3.Please ensure the App is successfully connected to the device and that the device has a stable internet connection. Then, please submit the system logs by following this tutorial:https://help.stationpc.com/pocketcloud/faq/feedback/ Thank you for your cooperation.

Okt 10, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Hello, We apologize for the previous error. Here is your correct tracking number:YT2528200705409394 Your package is scheduled to be shipped out today. You can track its status using the link below:https://www.yuntrack.com/parcelTracking?id=YT2528200705409394

Okt 9, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Please DM me your customs clearance code, and I'll look into this right away for you.

Okt 9, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Hello, We have checked with the logistics provider and found that due to incomplete shipping address information, the delivery was unsuccessful. Your package is currently being held at an overseas warehouse. To ensure you receive your order smoothly, please provide us with your complete shipping address (including street name, house/unit number, district, and other necessary details). Upon receipt, we will immediately arrange a re-delivery, and your package should reach you promptly. Additionally, we would like to inform you that if you decide to cancel the product and insist on a refund, in accordance with Kickstarter's policy, a processing fee of 9% of the total order amount will be applicable and will need to be borne by you. As the international return process is quite complex and time-consuming, we recommend providing your address to complete the delivery as the preferred option. Thank you for your understanding and cooperation.

Okt 9, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go

Thank you for your feedback and for your suggestions; we're glad you're enjoying the product overall, and we have taken note of your points to share with our technical team for future updates.

Okt 8, 2025 bezüglich PocketCloud: Portable NAS That Backs Up Your World On the Go