Funded! This project was successfully funded on January 11, 2013.

    1. Soma_square.small

      Creator Soma on March 11

      Hi Kickstarters (and Happy March)!

      Since 2012, we have been determined to test the Soma water filter to the best standards, but also in a way that would demonstrate the most accurate every-day use capabilities. We are so excited to announce that Soma has passed the Gold Standard of water filtration!

      The Water Quality Association (WQA) tested Soma to NSF/ANSI Standard 42 requirements for materials safety, and chlorine, taste and odor reduction. We then reached out to PACE Analytical to test more specific contaminants both at EPA contaminant regulation levels and at NSF Standard 53 levels. The Soma water filter has been third-party verified to reduce lead, selenium and arsenic levels!

      We hope to continue to test more contaminants moving forward, but this is a great start!

      Thank-you so much for being patient with us through these early days. We are so happy to finally share the great news with you!

      Raise your glass,

      The Soma Team

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      Creator Soma on March 11

      @Amy I hope that we were able to help resolve the situation! Let us know if you need anything else.

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      Creator amy on March 4

      When we had to create an account in order to get our kickstarter rewards, you said the credit card we entered would not be charged unless we purchased additional items. I have not purchased anything beyond my KS reward, but my card has been charged by SOMA. I tried emailing you, but haven't received a response. Please contact me so we can resolve this unauthorized charge - issue a credit to my card & delete my account so this can't happen again.

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      Creator Jared Czaia on February 17

      My apologies - I never noticed you sent requests for my address back in August. Thank you and looking forward to receiving the product!!

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      Creator Soma on February 12

      @Jared Thanks for letting us know about your Soma! I will be sending you an email about the status of your product.

      We are working hard to ensure that our product is living up to the Soma name. We will make sure to alert the Kickstarter community on any updates that we have.

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      Creator Jared Czaia on February 10

      I still haven't received my early bird special.

      Am I one of the only backers who hasn't received anything yet or are there many of us? Also, when can we expect all the kinks to be worked out and receive our beautifully functioning filters in the mail?

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      Creator Matthew on January 28

      Good job on passing standard 42! Now will we hear about standard 53?

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      Creator Soma on January 27

      Hi Everyone!

      Thanks for being so patient! We can't believe a year has already gone by since we received funding from our Kickstarter backers! (Did we mention how great we think you are?!)

      2013 was an exciting year, with product development and the launch of the Soma carafe. We learned a lot about starting a company, and developing a passionate team. A year later, we are eager to continue growing, and to extend the knowledge of the Soma brand.

      While we want to continue expressing our gratitude to you, here are the updates you are looking for, regarding filter certification and lid functionality:

      – The Water Quality Association (WQA) has officially announced that the Soma filter is tested to NSF/ANSI Standard 42 requirements for materials safety and chlorine, taste and odor reduction! We are currently undergoing more independent third-party testing to validate other more rigorous in-house filtration tests. We are working on revamping the website, so with that will come more updates and a better presentation of information. :)

      – We have received a few messages regarding the functionality of the Soma lid. We are currently testing a sample set, to ensure that we fully comprehend any issues that may be occurring. Moving forward, we hope to address these problems that this small group customers may be experiencing.

      As we move through 2014, we hope to update you more often! In the meantime, if you have any questions please reach out to us at hello@drinksoma.com, or check out our support page www.drinksoma.com/support

      – The Soma team

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      Creator Naomi Tweddle on January 27

      @Gene Thank you for your comment. I have had a similar experience and was beginning to wonder if it was just me.

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      Creator Gene Powell on January 21

      I wanted to love my Soma, but a few months of daily use have left me disappointed.

      + The lid doesn't operate as it should. It requires too much water pressure to force the top flap open when filling the reservoir. And the little spout flap is a joke (I end up with more water on the counter than in my glass). The folks at Soma sent me replacement lids, but there's no difference.

      + The glass of the pitcher sweats terribly. I'm always mopping up after my Soma.

      + The form factor is attractive but doesn't feel good in the hand.

      A great idea poorly executed.

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      Creator terry (Eye Toldyoosso) on January 19

      a fecking update would be great

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      Creator Y. Chung on January 12

      So at this point, should I assume that the certification failed? I'm guessing you guys are working on the filter now to make it better... to provide a solution for us if the certification did fail, and get properly certified.

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      Creator Naomi Tweddle on January 6

      Does anybody else have issues with how the lid works? My initial lid didn't open when adding water to the unit and has an inconsistent pour profile (making it difficult to fill up a water bottle)? They sent me a new lid which worked well for a few weeks but now has the same issues as my original lid. I assume it is a function of how the lid is designed and probably not a product suitable for me, maybe I will have to go back to my brita. Anyone else having similar issues?

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      Creator kieran gill on January 3

      I wanted to love my Soma, but this version has fell massively short.

      The main problems I have are:

      - Shipping filters from the US the way they're currently being shipped is not working... two of the filters which came with my Soma were smashed open (the insides all over the place), and my replacement ones were also smashed open (I had to pay for them to be delivered too due to customs!) - what a waste of money...

      - After the water has sat in it for quite a long time, especially after being in the fridge I'd note, there is a clear plasticy taste to the water which has not gone after regular use. EA's are likely leeching in to the water and producing this taste, so I don't feel particular comfortable drinking the water.

      - Speaking of the fridge, it's awkward (yet beautiful) shape means I had to adjust my fridge shelving to make it fit... doesn't fit in most standard fridges (especially European style ones)

      - There is quite a bad damp, musky smell which comes from the Soma when you smell inside where the filter is after a few days of use... I wouldn't be surprised if you cracked the filter open that mould would be growing. Do not get this problem with Brita. Again, this puts me off use.

      - It takes quite a long time for water to filter through... have to fill up 2-3 times. This is minor, but still a pain.

      Maybe the Soma v2 will be better, but for now, this was an expensive glass carafe!

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      Creator Jason Hsu on December 19

      @Soma: A month has gone by since the last update. Any word on NSF certification yet?

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      Creator John VDN + Vitor Santa Maria on December 12

      Got my Soma today, really a gorgeous design. Sits nicely on my desk and looks pretty sweet alongside my mac. Well done guys!

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      Creator Jeffrey Price on December 6

      Fairness update:
      The filter simply stopped working (no throughput) after ten days. Emails to Soma were answered in due time (not quickly, but they were not ignored). Three weeks later I receive a new insert and a new filter. So - kudos for the response to the problem. There appears to be an honest effort to resolve problems on their part.

      However, other than being a container for filtered water for my dogs and cats, I will still not use this for human consumption until the filters are NSF certified.

      (And you dog and cat lovers, don't bitch about me watering the animals with this prior to certification - not one of their butts has an NSF sticker and that action has been going on for years without ill effect).

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      Creator terry (Eye Toldyoosso) on November 20

      so

      i have a new use for the soma,,,i use it now as a ....wine decanter...

      i found the filters don't work and with no NSF certification yet i don't trust it as a water filter

      might use it as a vase in the spring

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      Creator Roni Kabessa on November 20

      do you know when you going to ship I was ask so many times to give my info but never received the product

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      Creator Soma on November 19

      Hi Everyone -- Thank you for being so patient with us. Things have been crazy - in a good way -here in the office. We were happy to meet @DanielStrickland today. Thanks for coming by and checking out our space before we move to our larger location!
      Also, an update on certification -- our supply chain manager just informed us that the certification body visited our manufacturing site today and it went well! This is one of the last stages of the process, so crossing our fingers that we get results ever so shortly. We are just as anxious as you all are! :)

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      Creator Jason Hsu on November 19

      As the most important aspect of a water filter is how well it filters water, Soma should really be putting all other activities other than filtration certification on hold.

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      Creator Daniel Strickland on November 19

      It turns out that the mold in my pitcher was TOTALLY my fault. Silly me, I left the paper instructions inside the receptacle AND the filter still inside its wrapping. So it turns out I haven't even been filtering my water. Dana at Soma was kind enough to give me a new filter and tell me about my error without making me feel like a total idiot. Thanks, Dana!

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      Creator noisebot on November 17

      went to refill my soma and I too noticed black dots on the inside. I'm hoping that it is just the contents of the filter that has leaked out, my old brita always had bits of charcoal or whatever in the top, but I am concerned it it is mold. I washed the filter before thinking of taking pics.

      I do wish it was slightly bigger to hold more water, and that there was a way to tell when to stop filling. with the trap door its difficult to see how far the water has filled the top, which can result in overfilling. it would be nice to see the filter quality test results too.

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      Creator Philip Melemed on November 16

      After posting my previous comment, saw on drinksoma.com that the filter should last for 40 gallons and that the carafe holds 48oz. If that is true, one fill a day should not deplete the filter until 3.5 months have passed:
      128 oz./gallon * 40 gallons / 48 oz. = 106.667 fills
      128 oz./gallon * 40 gallons / 60 days = 85.333 oz./day
      85.333 oz./day * 7 days / 48 oz. - 12.444 fills a week.

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      Creator Philip Melemed on November 16

      After seeing the mold comment, I took my filter out to look at it. Found a vertical crack in the wall of the filter 180 degrees from the flat side.

      It is now over 2 months since I received my unit. Let's see how long it takes for another filter to arrive.

      I no longer get a dribble problem, I just pour slower. Mostly, however, I fill the unit and put in in the fridge in the only place it fits and then transfer the water to other glass pitchers so I can start another round of water filtering.

      Wish there was a way to easily detect when a filter is depleted, or some guidance on how many uses one should get out of a filter. Since I can not get filters in a store and have to wait for a new one by mail after two months, I am concerned that my filter is no longer working.

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      Creator Jason Hsu on November 14

      Pretty much echo what Jeffrey said. My Soma sits unused in its original packaging until NSF certification is completed.

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      Creator Jeffrey Price on November 13

      Well it's been 5 days I guess Soma has written off the Kickstarter backers.

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      Creator Jeffrey Price on November 8

      A review - Let’s begin with what Soma is supposed to be:

      1) Beautiful – They got it covered. The Carafe design is pretty. The shape is fine and the look is sleek. Point for Soma, they met that goal.

      2) Functional – It has to hold and dispense water and it does that. The lid is ingenious, falling open when water is run into the top and closing when you pour. As you pour the unfiltered water does not escape into the filtered portion. I have been able to pour all of the filtered water out completely without the messy dribbles some have experienced; perhaps I have a carafe that has no flaws on the lip. Point for Soma, they met this goal.

      3) Operation – The filter just flat stopped working after 10 days. Bad filter medium? Faulty filter? Maybe. I'll grant that a new product has growing pains and Beta tests never uncover all flaws. For the record the water put into the filter comes from the tap. We’re not talking pond water on a survivalist episode. No points for Soma because its raison d'être is absent.

      4) Safety – Big negative here because there is no NSF certification and no third-party certification telling you just what gets filtered, where the impurities are retained, how long they are retained, what by-products are not filtered, the rated life of the filter (months, gallons), or what exactly you are filtering for (and more importantly, what IS NOT being filtered). Negative points for Soma here.

      Result of review: I cannot recommend Soma to anyone. I will not use it until the safety issues are resolved. It would be unconscionable to do so in that I cannot honestly assure anyone that the product does anything except hold water. This brings me to a final point.

      There are no federal regulations regarding the design or effectiveness of water filters. But California Iowa, Massachusetts, and Wisconsin have regulations and requirements for some types of water filters installed, sold or distributed in their state and manufacturers are supposed to submit data that their filters meet those statutes and regulations. Has Soma done that? Are they covered by any of those state rules and regulations? I don’t know and only Soma can tell us.

      Soma professes to the aspirational goal of filtering water (“Our aspirations, to bring health and happiness to millions of customers”) and the implication is the water will be filtered and their filtered water will be good for you (health). That is not an unreasonable expectation on the part of consumers.

      But Soma is very careful in their Kickstarter communication. I went back and read/viewed every update and they make no claim that their filter actually filters anything. There are only two statements that address filtering:

      Contaminant survey results
      We took a survey two weeks ago on what our Kickstarter backers thought were the most important items to filter. The order of priorities are: chlorine, lead, mercury, and arsenic. Most importantly, thanks to your feedback, we realized that we need to expedite initial testing that we can share with all of you. We're engaging an independent testing facility this week that will allow us communicate the levels of contaminant removal. We're expecting this to be completed in August, and we'll keep you in the loop as the tests develop. We're also going through the process of certifying Soma in line with NSF/ANSI International Standards 42 and 53 (more info here), which is a lengthy but important process. [July 25 Update]

      Filters
      One of Soma's most frequently asked questions is: "What contaminants does the Soma filter remove?" Our very own David Beeman--who created water formulas for Starbucks and Peet's--has performed in-house testing on the Soma filter. Until we complete our NSF certification, we're restricted legally from making health claims, but we'll be able to share details soon. In the mean time, we wanted to get your input. The third-party tests for each contaminant need to be performed independently and sequentially. Each takes 3-4 months, so we need to prioritize them. For example, should we do lead, mercury, chlorine, or arsenic first? Which contaminants are you most concerned about? We'll expedite those tests first. Go ahead and reply in the comments, or shoot us an email at hello@drinksoma.com. [July 11 Update]

      They know about filtering and the safety aspects, but they have not acted. Maybe the filter works. Maybe it actually filters and retains serious contaminants. But maybe it doesn’t. Who knows? But until there is actual test results, this product may be no better than running water through a sock.

      For the record, this is my experience and opinion and your results and conclusions may vary. Soma could announce and publish testing data today and negate all my concerns, and if they do, it will be my aspirational goal to post an updated review immediately.

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      Creator G Gunaratnam on November 5

      Just got an email from Soma - they have the audacity to pretend they have never heard from me :) Amazing! Would anyone be interested if I started a website for our Soma stories? Could have it up and running pretty quickly - I'm convinced I'm not alone here...quite funny how these guys operate

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      Creator Soma on November 5

      Hi Kickstarters -- This is the first time out of our 5,000+ customers that we have heard of mold growing on the filter -- we are eager to get to the bottom of this! We are continually working to improve and grow. That being said, we have been working hard to improve the international Kickstarter experience -- as you are special select group of international customers that even have the product! :) If you are having any issues at all with your Soma or your filters, please inform us via email at hello@drinksoma.com. We are happy to deal with any issues you throw at us; simply let us know :)

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      Creator G Gunaratnam on November 5

      Just an FYI, Soma only hired their Supply Chain manager in July (when the units were supposed to ship) - for anyone who's wondering where their Soma is. If anyone is looking for more info on who runs Soma, there is more info on Linkedin.

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      Creator G Gunaratnam on November 5

      Liana - you're not alone - gave up dealing with "the Soma team" months ago, but now that the product is in the hands of many, I can't say that I'm missing it much.

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      Creator Adrienne McNicholas on November 5

      Received my SOMA and a bill for $30 for duty and taxes. I would have thought that was included in the International price....

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      Creator Jason Hsu on November 3

      Daniel: Can you post some photos?

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      Creator Thy Leds on November 2

      Oh man I better ck mine

    36. Profile.small

      Creator Daniel Strickland on November 1

      Small dots of mold have developed on the inside of my Soma's filter. Has anyone else noticed this issue?

    37. Missing_small

      Creator Liana M Scott (deleted) on November 1

      On September 19th, I emailed SOMA after update #21 saying that I hadn't received my SOMA yet. Heard nothing. I followed up on September 27th saying I still hadn't receive my SOMA, nor has anybody emailed me back. Now, I get update #22 saying SOMA is "Now Available for Everyone" and I still don't have mine... nor have I heard back. Today (Nov 1), I sent yet another follow-up. Very disappointing. Like one person posted below... what's up SOMA????

    38. Soma_square.small

      Creator Soma on November 1

      Hi there -- If your filter is not latched in, water can seep between the filter and reservoir causing some of the unfiltered water to leak through the pour hole during filtration. Please double check to make sure that your filter is securely clipped underneath the lip of the inside wall of the reservoir.

      If you are still having issues after you trouble shoot this, please feel free to let me know. We will figure this out together!

      Cheers,

      Dana & the Soma team

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      Creator terry (Eye Toldyoosso) on October 31

      ok

      is my filter not working or what

      the water goes through the filter so fast i dont think it is even filtering the water

      is this right ?

      my waater goes through the filter so fast it can not be working right

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      Creator Raghu Patibandla on October 28

      Received the redesigned filter, and to my joy no more dribbles from the gasket/from the flap!! Thanks

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      Creator Soma on October 24

      Hi there! It has been an amazing past two months post launch and we most definitely could not have done it without you all -- our most supportive customers. We are happy to say that we are no longer backlogged from the excitement of launch.

      We are just as excited as you all are to receive the data from our third party testing facility. It is currently in their hands now, so we are patiently waiting to get the results back. For the time being, please know that David Beeman (who created the water formula for Starbuck's and Peet's) has done in-house testing and found that the Soma filter performs as well as or better to other comparable water filters in the market.

      For those of you who are having any problems -- this definitely should not be happening! Please email us at hello@drinksoma.com and we will work to mitigate your issue. We are happy to help solve ANY issue you have at all. :)

    42. Missing_small

      Creator Y. Chung on October 24

      I'm concerned about my health. I've been drinking soma everyday since I got it a month ago. Maybe I'll go back to drinking Fiji until testing confirms health concerns.

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      Creator kieran gill on October 23

      As others have mentioned, and I quote from a post a few below... "the water tastes like plastic." -- very disappointed. I've ran Soma through the dishwasher and the taste is STILL there. It's way worse after being in the fridge for a while or sat out. I'd be very concerned drinking this water on a daily basis - clearly contaminated with plastic/EA's... even my normal Brita filter doesn't have this issue, so very disappointed!

    44. Missing_small

      Creator terry (Eye Toldyoosso) on October 23

      and today this....

      Hi Terry,

      Thanks for purchasing a Soma. We are currently on backorder for 10-14 days. We can't wait for you to receive your Soma, and when we have product available, we'll ship to:

      , ,

      Raise your glass,

      -The Soma team

      then,,

      today in the post from fedex i think

      My soma arrives ,,,yea

      (one of my filters seame to be leaking tiny ( what looks like seed out ) of it )

      dose anyone know what this is ..is it broken ?

      someone at Soma need to look at there shipping program

    45. Img_20110407_111732.small

      Creator Jason Hsu on October 21

      Still waiting for the results of the 3rd party certification before I use Soma for every day drinking.

    46. Missing_small

      Creator terry (Eye Toldyoosso) on October 20

      here is what im getting...

      Oct 9

      Hi Terry,

      Thanks for providing that information. I went ahead and updated your account to push your order into our backend.

      I wish I could say otherwise, but from a production standpoint our launch was too successful. We have been ramping up production, but unfortunately are currently backlogged on filter orders. Please excuse the slight delay on filter orders as it may be anywhere between 7 - 14 days before your Soma is shipped.

      We're so grateful for your support as a Kickstarter backer, and are so sorry about the delay. An email certainly does not do our embarrassment justice, so please give me a call or send me an email if there are any issues.

      Thanks for understanding

      Oct 10

      HI Terry,

      Thank you so much for providing your address. I went ahead and updated your account to push an order through.

      I wish I could say otherwise, but from a production standpoint our launch was too successful. We have been ramping up production, but unfortunately are currently backlogged on filter orders. Please excuse the slight delay on filter orders as it may be anywhere between 7 - 14 days before your Soma is shipped.

      We're so grateful for your support as a Kickstarter backer, and are so sorry about the delay. An email certainly does not do our embarrassment justice, so please give me a call or send me an email if there are any issues.

      Thanks for understanding

      Oct 11

      Hi Terry,

      The long-awaited event finally came -- we dialed in our international carrier and entered your orders to be shipped immediately. Unfortunately, due to the success of our launch and timing of assembly for your special orders, we created a backlog of filters. Untimely to say the least.

      That said, we've acknowledged the problem and your order will ship out by Tuesday the 15th. We're so sorry about this. We're so grateful for your support as a Kickstarter backer, and regret that this insane delay has fallen on our most influential customers. An email certainly does not do our embarrassment justice, so please give me a call if there are any issues or if you would like further explanation.

      Best,

      two points

      they did not send out a survey here on kickstarter,,,why ?

      and

      can i buy a soma online and get faster than been a backer here?

    47. Missing_small

      Creator G Gunaratnam on October 10, 2013

      Nice to know when it finally does arrive, I'll get to pay additional charges! Oh joy! Thanks Soma Team!

    48. Missing_small

      Creator G Gunaratnam on October 10, 2013

      Hi Vanessa,

      Saw your comment and want you to know you are not alone!

      I've had ongoing conversations with a number of members of Soma, all assuring me that my Soma was arriving momentarily, have received many reasons for the delays. This campaign has been the worst I've backed on Kickstarter.

    49. Soma_square.small

      Creator Soma on October 8, 2013

      Hi all -- so sorry for the slight delay in posting. A few of you all mentioned that your Soma is dribbling when you pour. We recently improved the design of the reservoir (which now includes a Soma logo on it). The dribble may have to do with how your reservoir is sitting in the carafe or an issue with your pour flap. Please email us at hello@drinksoma.com and our customer service will help you deduce what your particular issue may be. Rest assured that we are feverishly working on our third party certification. As soon as we have the results, we will post them on our website. Stay tuned for updates. If you have any other questions or concerns about your Soma or the whereabouts of your product, please do not hesitate to reach us at our hello@drinksoma.com email! :)

    50. Missing_small

      Creator Redapes on October 7, 2013

      We received our SOMA few weeks back. Love the idea of the coconut water filtration system. After that it's not so much fun. This product is definitely designed in California for people with California sized homes. Yes ours dribbles too when you pour water. It is also annoying that you can't figure out how much water to put in before it rides up the side and causes more spillage. It doesn't fit in our refrigerator nor does if fit under the faucet to fill, so we have to tip it on it's side to fill it. Nice idea bad execution.

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