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Yu Suzuki presents the long awaited third installment in the Shenmue series.
Yu Suzuki presents the long awaited third installment in the Shenmue series.
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69,320 backers pledged $6,333,295 to help bring this project to life.

Survey Info #3: For Backers Who Have Not Received Their Survey Mail

Posted by Ys Net (Creator)


Hello Backers,  

This update is for backers who not yet received their survey.   


All surveys for backers who originally pledged on Kickstarter have gone out.


Surveys for backers who pledge through the Slacker Backer go out within 10 days from the pledge date. If it has been more than 10 days since your pledge and you have not received your survey, please email us at


Thank you as always for your support!



---------- General Information ----------

Shenmue 3 Backer Survey

Backer surveys are now underway. For information on your survey, please see the email sent to you by Fangamer. Shenmue 3 can only be completed with your responses! Thank you for your cooperation!!


Please complete or make any necessary changes to your survey by these dates.

・August 13 (MON) 2018: Last day of Slacker Backer campaign, reward upgrades and add-ons

・September 30 (SUN) 2018: Surveys close


For further information, please visit:

Survey Support and Survey Resender


Choosing the PS4 or PC platform

We have a few notes to consider when choosing your platform. Also, if there would be any major changes in the requirements for either the PC or PS4 versions, the platform selection question of the survey is scheduled to remain open.


Choosing your PS4 region

Your PS4 region will be decided with your "Country" selection. Please note, if the disc region differs from PS4 system region, the unit itself, PlayStation™Network online services or DLC may not function properly.


System Requirements for PC Version


OS: Windows 7x64, Windows 8x64, Windows 10x64 (64-bit OS Required)  

Processor: Intel Core i5-4460 (3.40 GHz) or better; Quad-core or better  

Memory: 4 GB RAM  

Graphics: NVIDIA GeForce GTX 650 Ti or better (DirectX 11 card & VRAM 2GB Required)  

DirectX: Version 11  

Network: Broadband internet connection  

Storage: 100 GB available space  

Sound card: DirectX 9.0c compatible sound card 

Additional Info: Requires Steam Client to activate. 

*Game is currently in development so system requirements may change without notice. We thank you for your understanding.


Fangamer and Third Party Use of Personal Information

YS NET has a written contract with Fangamer to carry out the backer surveys. Fangamer is a formal representative of YS NET to help process and fulfill all backer's orders through the surveys. Personal information is handed over and treated in accordance with the privacy policies of both companies for the purposes of conducting the surveys and reward delivery only. We thank you for your understanding and cooperation.


YS NET Privacy Policy

Fangamer Privacy Policy


Official Links


Shenmue Link

S3 Facebook

S3 Twitter

Backer Survey on Fangamer

yu, Matteo Domeniconi, and 66 more people like this update.


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    1. Missing avatar

      Lars Minkkinen on

      Fangamer confirmed all orders sent from the US, meaning I'll be forced to pay approximately a third of my pledge price in import taxes and handling fees. Wish this was more EU friendly in postage.

    2. Missing avatar

      Joshua Camara on

      my ONLY comment is this right here "Choosing your PS4 region

      Your PS4 region will be decided with your "Country" selection. Please note, if the disc region differs from PS4 system region, the unit itself, PlayStation™Network online services or DLC may not function properly." why even put that there, we don't get to "choose" anything, you're picking it for us and it's based on our region, when PS4 IS REGION FREE!!!!!!!!!!!!!! and ANYONE who is ANYONE already KNOWS if you own jpn/import games, then YOU KNOW how to get a jpn PSN account etc. in other words the problems you're talking about DON'T APPLY!!!!!!!!!!!! I have a japanese ps4 (i live in the usa) it's actually the Hokuto Ga Gotoku edition ps4 slim, that was only sold in japan, my entire PS4 collection is japanese (aside from a few sports games which I will admit are american/NA versions) and i have a JPN psn account (so again, the issues you're talking about with "dlcs" etc being for ONLY those regions, well it's not hard to make a JPN psn account honestly. so i'm very upset because AS A BACKER! i would have liked to keep MY COLLECTION japanese, it sucks now that i will have this cool exclusive backer edition of shenmue 3 but it will be a sh*t american version, then i will have to buy another shenmue 3 that's a jpn version but it won't be this kickstarter exclusive version. surveys close sep 30th right? please CHANGE THIS! allow us to choose our region, for a system that is NOW REGION FREE AND HAS NO REGION LOCKS! (meaning you can play, jap games on an american system or vice versa,n as i mentioned, to make a JPN psn account just to redeem any possible DLCS really is not hard, google it, YT it, TONS of videos that show you even how to do it, if you don't know how)i just feel that's a bit slap in the face to us, we've been waiting years, my shenmue collection is ALL JAPANESE! (I was one of the FEW that actually bought shenmue 2 on the dreamcast FOR JAPAN!) so it's just a shame that FINALLY we get shenmue 3 but because i live in america i have to get the american version? that's sh*t, i'm sorry but it really is. it's my money, n just like i went out of my way to get both the shenmues for the dreamcast in japanese, i wanted my shenmue 3 to be a japanese version as well. Can you please give us this option before surveys close? I understand japanese, my collection of shemue games as well as ps4 games is japanese, i own a japanese ps4 system but you're pretty much telling me i can't get my shenmue 3 backer edition in japanese because i live in america? i will pay extra (as i already import all my games, i KNOW how all that goes) and if it's an issue of $ because you'd be sending a jpn version to NA, then like i said, i will gladly pay extra money for it. just please make it happen! thank you! I just want JPN version of shenmue 3, it's not my fault i currently reside in the states for school. :( please gives us the option to pick our region version!

    3. Barami Snaeha on

      I upgraded my kickstarter pledge from $60 tier to $100 tier through fangamer then I did the survey and paid the money got the confirmation mail from fangamer.
      My question is does this upgrade I done on fangamer counted as slacker backer and do I have to go through the survey again.
      Just in case they did sent me another survey sorry if this question seemed stupid but I gotta ask for the peace of mind.

    4. Missing avatar

      Patrick Malke on

      Where can I Choose the Platform?

    5. Ys Net Creator on

      @Miraglyth Backers who originally pledged for the $300 reward on Kickstarter will retain their signed illustration if they upgrade to the Toy Capsule Box Set.

    6. Missing avatar

      Miraglyth on

      Also before closing the campaign please add the $500 tier again. Presently $250 backers can add $200 to up their tier to get the toy capsule set without losing any rewards, but $300 backers cannot and can only upgrade by losing a reward! In the last update at least 5 people on the $300 tier voiced interest in this.

    7. Fernando Costa

      You have wrong information about the PS4 region. It's not the system region that matters, but the account region, since you can only purchase DLC for your account's region.

    8. Naaba, the Voice of Valhöll

      Hi, I sent you a message (to which you replied here once) about not getting my survey, but I still don't have info about this.

      I'll send you an email then.

    9. Missing avatar

      avenscl on

      Please revert the decision of closing the campaign before Shenmue 1+2 is released. That will surely bring more donations, provided the campaign is still open.