Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I don't know what happened to my shipment. It was delivered before I arrived at my new address and the neighbor I asked to pick it up got confused and was unable to do so. Is it possible that it was returned?
Holy Moly, this thing is amazing! Totally worth the wait! I'm in looooove <3
I never received mine. I was using my office address but now have moved my office home as the landlord was locking me out at least 3 weeks every month.
Didn’t get mine till now?!
What’s up with the delivery?
I have not received anything so far.
I have not received anything so far.
I just wanted to publicly express my gratitude toward Jeff. He has been extremely prompt, attentive, and considerate about replacing my defective frame. This is, in my experience, crowdfunding at its best. I couldn't recommend him more and looking forward to backing up new inspiring pieces of art from him in the future!
@Barbara - I never received your shipping survey so I have no address to send it to! I'll message you to find out.
Backer #410 here. I haven’t received mine yet! Please send ASAP? Ty!
Thank you again for a really beautiful piece of art. Visitors are mesmerized by it.
Are you posting other suggestions for oscillating items that people have successfully used on the frame?
Had an issue with mine at first, but Jeff was incredible at quickly replacing it and the new version is amazing! Brilliant product and amazing customer service.
Just got mine. It is without a doubt the coolest thing I own now. Thank you. You are awesome. Also, can you relaunch the Moore Pattern. I want one.
Just got a DHL bill for £75 anyone els got this?
I know I'm echoing others but I just wanted to say thank you for such an incredible product. Whatever stresses and delays occurred were WELL worth the extra time you took to make Slow Dance absolutely perfect...I've had way too many experiences on kickstarter being duped by a beautiful prototype, but receiving a much cheaper mass-produced version. So needless to say I was beyond thrilled when S.D. showed up and proved itself as a pinnacle of craftsmanship. It's hauntingly gorgeous and now my favorite art piece, thank you so much
Received dhl bill, I'll tell you how it goes.
Wow, spectacular. Can't wait for your third Kickstarter project.
Hi, I got a package with no sender name nor address. Says shipping company is Shipboblas, 405 Windoley Avesee 94080, 6317 South. No idea what country it's from. Is this the Slow Dance shipping company?
Such a beautiful and entrancing object! Thank you and I can see the care and artistry that went into every decision. Completely worth the wait!
Hi everyone - Love the feedback and comments! So glad it's reaching you and you are enjoying it!
For anyone having customer service issues, please send a DIRECT message or email me at email@example.com so I can track your issue.
Hello! When can I expect my pledge? I moved. Where can I update the delivery address?
It is AWESOME!
I have left my PayPal address in the message contact.
I have a problem with one of my slow dances. It's not working. Can I get some help?
Hi Slow Dance,
I still have not receive my item, I m in Hong Kong.
I am still waiting for the parcel in Hong Kong, a place next to the factory in Mainland China :-(
Jeff , I have sent a message to you via the message contact, regarding the taxes.
I got mine recently, but it is a bit disappointing that the slow motion effect is only enjoyable at lowest light intensity setting. At higher setting the whole object just gets blurry while it moves. I am in germany, did anybody else notice that? Is there a fix?
Just received in Australia NSW. However, I received a US adapter.
I received mine few days ago. Every single part of it looks of so high quality. Amazing!!!
What is the life of the LEDs? Is it possible for them to be changed?
I honestly never expected this to ship but glad I was wrong. Fantastic packaging. So far it works really well.
Hi, I received mine and the frame looks amazing indeed! I can see that the uttermost attention has been brought to reach perfection and I appreciate that. Nevertheless mine is not working: loud noises, extreme flickering, and select mode button inactive. Most of the time it won't even turn on. No worries, I understand that when you ship hundreds of pieces, shit will happen. It seems that Jeff is very willing to help and bring the best experience to every customer, yet with high shipping costs and taxes around 100 USD I wouldn't even consider to return my frame. Any suggestion about what might be the cause so that I can try to fix it up myself? Thanks!
Received mine today. Absolutely gorgeous. Excellent packaging. Amazing. Everyone involved should take pride in this product. Among my very favorite kickstarter experiences.
Received my slow dance today and just got everything together. WOW!!!
Worth the wait! Absolutely amazing in design and production. I bought 3 of them - 2 for presents and 1 for me. EVERYBODY loves them! Thanks - I can't wait to see what you dream up next!
Got mine today. Worth waiting for. I love it
Mine arrived last week. Great work. Worth the wait. First, I think my cats will be excited, but oppositely. They just wonder and curious a little. So Slowdance can set in my bookshelf. Thanks Jeff for creating this.
Just received mine as well. Holy-fricken-impressed! There really isn’t enough good things I can say about this, I’m just so happy I decided to fund this way back when.
Just got ours. Very, very impressed. This is an example of how Kickstarter is supposed to work, and the end result is amazing. Beautifully made, unique, and endlessly variable. I am truly impressed, and thankful for this piece of artwork!
thanks great work
Hi Jeff -- FYI... I was incorrect about the foot-holes... they are correct, it was my stupid mistake. :)
Received. Just love it.
My Slow Dance arrived. It is much much better than I expected. My wife and I just sat on the floor and enjoyed it for 15 mins! It becomes a focal point of my living room. Many thanks!
My Slow Dance arrived yesterday. Really great packaging - which was good because the delivery truck left it in a plastic bag in the pouring rain!
It was a gift for my spouse. She loves it and wants to leave it on all the time! Very quiet and looks great. This was my first Kickstarter and it was worth every penny.
Thanks Jeff for following through with the development of this product. I feel like I have a one of a kind display to show off to all my family and friends.
As nobody else has commented on this yet, I have to get back to something I noted in an earlier comment: my Slow Dance makes quite some vibration noise depending on how I adjust the magnets (worst with the adjustable magnets moved to the middle) and what I put in. To those that have received theirs: Does yours make any noise at all? With the magnets placed in the middle, it is clearly noticeable with the feathers, and gets pretty loud with, e.g., a fir twig.
Wow Jeff... this is better than I'd hoped for. Certainly one of the best kickstarter projects I've backed so far. You should be very proud and it was well worth the wait. It works perfectly.
Just a tiny note for your manufacturer: the holes on the bottom for the "feet"... one side was not centered correctly. One side was. So the "foot" on one side went beyond the edge by ~1/2". The other was basically flush. Anyhow, I decided to wall mount and it looks fantastic.
Just received my Slow Dance. This is a once in a lifetime product, that actually restores one’s confidence in humanity. Thank you.
Hi Jeff - just got my pledge (looks amazing) but I think I received the wrong power supply. I'm not sure what region this plug is for - it is round with two recessed prongs - but it's not US.
Hey everyone - About customs:
Customs duty/taxes are the law. I made a mistake with the declared cost, as I mentioned in the update. If you are getting charged high customs send me a note first. We will attempt to show a commercial invoice with the price you paid, which should save about 16%. If that doesn't work, send me a receipt and I will gladly refund the difference of taxes based on my mistake. Please send a direct message with details.
If you received anything not working or in error, please send me a direct message and we will troubleshoot and/or send a replacement.
Hi - My slow dance just arrived but has the wrong type of power supply and connection to the power supply - both need to be US. I was sent an EU power? Please advise? Thanks