We are moving along as quickly as possible with reward fulfillment. As of today we have shipped over 800 orders and our goal is to process at least 200-300 each day going forward so hopefully we will get to you very soon. If you are one of the first 800 backers but have not received a tracking email yet, keep an eye on your inbox later tonight (it will come from email@example.com). Thank you all for your patience!
We have launched our instructions page with several videos to help you get started making ice right away. You can check it out here- https://www.wintersmiths.com/phantom.
Also- since a couple folks have asked we thought we should let you know that the bottom of the Sphere and Large Cube Trays are intended to look different than the Standard Cube and Collins Trays. On the Sphere Tray, there is only one locking tab on the bottom and on the Large Cube Tray there are two. You can see how this makes frozen Shape Tray extraction easier by watching the video for each under the "Harvest" section on our instructions page.
Chris & Pat