Woo-hoo!!! We have finally finished shipping our domestic Kickstarter orders!
Our Kickstarter campaign has closed and we are now handling all business on our Windowfarms company platform at www.Windowfarms.com.
We have worked with our manufacturers and the Mid-Hudson Workshop for the Disabled to manufacture, assemble, label, box and ship 150,000 individual parts used to create the Windowfarms kits. This translates into meaningful work for more than 150 families here in the U.S.
International and Canadian backers, we haven’t forgotten you! Be on the lookout for a special Windowfarms email message in your inbox in the coming week.
Please note that we will no longer respond to specific customer service requests on Kickstarter. The proper channel to directly communicate with us regarding your Windowfarm shipment or customer service request is via our company email at firstname.lastname@example.org.
For those of you in the U.S. who have not yet received your Windowfarm, you fall into one of our special cases that need to be addressed individually. Please contact us directly at email@example.com. If you have already emailed a request to us at firstname.lastname@example.org and have not yet received a reply, please be patient. We are working through the queue now and will respond to you as soon as we can! We always ask that you keep in mind that we are a small startup company with a core team of only 4 full-time staff, including Britta, often working around the clock to keep Windowfarms up and running.
The Windowfarms Team