Funded! This project was successfully funded on December 7, 2011.

Update #10

Delivery Dates

Dear Backers,  

It’s mid-March, spring is officially in the air, and we know that you’re eagerly awaiting the delivery of your Windowfarm!

We are sad to tell you though, that we’ve experienced a hitch in our plans: a manufacturing delay with one of the key components of your Windowfarm.

We are working with the factories on a new delivery date, but we won’t have a firm new estimate for a few more weeks. We’ve needed to make a design change to one of the giant, precision-cut metal molds that produces the part with the longest lead time.

We committed to having the parts made in the United States and to collaborating with folks who, like us, are uncompromising in their quality, environmental, and community impact standards. This means that sometimes we end up spending more time than we planned to get everything just right.

Please know that we are all working as fast as we can to get your Windowfarm assembled and ready to ship to you later this spring. We promise to deliver your Windowfarm as soon as we can, even if that includes renting trucks and driving the parts between the factories ourselves!

As with any new product being manufactured, there are inevitable bumps along the road and we ask for your patience and continued support as you join us on this journey.

Thank you,
Windowfarms
Britta, Destiny, Pirapha, and Shivani

Comments

    1. Fb_profile_picture.small

      Creator Richard Norris on April 22, 2012

      Yea guys, drop us a crumb from what ever island you're hiding out on.

    2. Missing_small

      Creator scgould on April 20, 2012

      Hello, April 20th - sure would appreciate some communication. Any news is better than none :)

    3. Fb_profile_picture.small

      Creator William Barnes on April 14, 2012

      Do you know how frustrating it is to go on to Kickstarter these days? Projects funded by people who do remarkable jobs of updating things when nothing's going on but who seemingly disappear when something goes sideways? You haven't posted here since March 22 on an item that had an estimated delivery of January and to be honest I doubt I'll get a response to this but you got $250,000 and for the life of me I don't understand why you've chosen not to offer at least a word or two on WTF is going on here...
      Honestly, three projects funded on Kickstarter that are way past their expected delivery and that I can live with. It's the silence that is annoying...

    4. Missing_small

      Creator marlene steiner on April 14, 2012

      any updates i was really looking forward to this.

    5. Missing_small

      Creator Mauricio on April 11, 2012

      Waiting for updates... Can you please give us a status update? Why is there a huge delay

    6. Missing_small

      Creator Bret Kueber on April 6, 2012

      I too would like a refund. There is no point in starting this late, this year, with summer this close. Perhaps I will order this fall

    7. Missing_small

      Creator Vivian on April 2, 2012

      Take the time to do it right, do not compromise. It is very important that you manufacture with the least environmental impact and maintain quality at the same time - given the systems of our world today, I'm sure it's really tough.

      I look forward to receiving my windowfarm sooner than later, but meanwhile, life goes on. :) It's not about waiting.

    8. Fb_profile_picture.small

      Creator Laura Lee Ricci on March 24, 2012

      Sorry, I'm unwilling to wait. Please refund my payment. I've tried every way I can to reach you, and get no response. Sorry to do this publicly, but your website nor the private posts are getting any reply.

    9. Missing_small

      Creator Jared Blake on March 23, 2012

      Welcome to the world of a developmental programs, manufacturing, and forecasted/advertised delivery dates. This is why a lot of companies will only provide the quarter of a delivery to allow themselves 3 months of schedule contingency. Keep up the fantastic work and the communication, it is extremely valuable to all your current and future customers. I am looking forward to hear the future estimated ship date. It could be cool to post some pictures of the failed parts and/or experienced rework?

    10. Fb_profile_picture.small

      Creator William Barnes on March 23, 2012

      Really appreciate the update and agree that it's better done right than done fast. That said one of the reason that I get frustrated with Kickstarter projects is timelines like "later this spring" and "no estimate for a few more weeks". With the (former) estimated delivery of March, it sort of seems like you knew things were slipping time-wise already and it would have good to know sooner. That said I'll survive and will no doubt have a better experience thanks to what you're doing!

    11. Headshotmain300square.small

      Creator Dinah Sanders on March 22, 2012

      Not a problem. I'm planning to use this for slow food.

      ;)

    12. Chris.small

      Creator Chris on March 22, 2012

      It's ok, take your time. I'd rather have it done right than done fast :)

    13. Windowfarms_webcrop.small

      Creator The Windowfarms Project on March 22, 2012

      You guys don't know how much your kind words of support and encouragement mean to the WIndowfarms team. THANK YOU! THANK YOU! THANK YOU!!!
      - Destiny at Windowfarms

    14. 01%20ris%20crest%20-%20small.small

      Creator Darrel Rogers on March 22, 2012

      No worries. We all know you will do a great job. Hang in there.

    15. Missing_small

      Creator Gwyneth Posno on March 22, 2012

      No worries, I don't mind it being a little late as long as we're kept informed of the progress. I am wondering though, if the Windowfarms shopping bags were delayed as well? I pledged for two window farms and the shopping bag on a single pledge, and because the pledge system only allowed for a single check box, and subsequently a comment, the lack of shopping bag (which was estimated for January delivery) is making me nervous that the details of my order might not have been processed correctly

    16. Missing_small

      Creator Melanie Presnell on March 21, 2012

      No problem. Do what needs to be done. Stay with the vision!

    17. Img_9131-lower.small

      Creator Cory Silverberg on March 21, 2012

      I also agree, I'm glad to be kept in the loop but trust that you won't sacrifice quality or your ethics just to get something done faster. Thanks for all your hard work.

    18. Fb_profile_picture.small

      Creator Laura Middlebrooks on March 21, 2012

      I echo the other supportive comments. You can't rush quality! Tranquillos, no hay apuro ("Relax, there's no rush" in Spanish).

    19. Fb_profile_picture.small

      Creator Claire Noelle Frost on March 21, 2012

      Take your time! My motto is: Relax in everything you do! Thank you for continuing to keep us posted!

    20. Fb_profile_picture.small

      Creator Ale Bravo on March 21, 2012

      Thanks for letting us know, and for being committed to keep it local, environmentally friendly and with in high quality standards. We're looking forward to receive our windowfarm, and the wait will be worth it! :)

    21. Missing_small

      Creator Michèle-Mélanie Ouellet on March 21, 2012

      I'm just glad you told us, take your time and make it right. Good luck! ;)

    22. Missing_small

      Creator PM on March 21, 2012

      We are really glad that your product is being made in U.S.A. and are happy to wait for it. Thanks for keeping us updated and look forward to receiving it. We always say "haste makes waste," so good to hear that you're taking your time doing this right the first time around. Take care.

    23. Fb_profile_picture.small

      Creator Tabitha Borchardt on March 21, 2012

      Worth the wait to get it done right, and locally rather than overseas. :-)

    24. Avatar-2.small

      Creator Judith Blair on March 21, 2012

      We are eagerly awaiting our window farm, but we want you guys to do the best job you can. So, no worries; we'll love it whenever it arrives :)

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