Q: What's WiFi Monitor and what does it do?
A: WiFi Monitor is a hardware device that plugs into your home or small business router and allows you to do the following for devices connected to your wifi network:
- Receive a daily email report (see what a device was doing, when, and for how long)
- Monitor use of selected devices via an app including up to 30 days of history
- Pause the internet
- Schedule internet access
- Set and receive usage alerts
- Receive alerts when new devices connects to your wifi
As well, WiFi Monitor does not require you to install any software on any devices that you want to monitor. All it requires is that the monitored device is using your wifi connection.
WiFi Monitor was first conceived with parents in mind that want to know high level information about their kids internet use so that they can have meaningful conversations with them about it. At a time when the average American teenager spends 7 hours online everyday, this need cannot be overstated. In order to mentor your kids, you need good information!
Q: What about privacy? Isn't using WiFi Monitor the same as spying on my kids?
A: Not at all. WiFi Monitor protects privacy by only capturing generic information like what apps or sites were accessed, when, and for how long. Detailed data relating to the exact content of those activities are NOT captured. For example WiFi Monitor will tell you that your child watched YouTube for an hour yesterday at 10pm, but not the description of videos they watched. Private information like passwords, credit card data and personal information are never captured. We highly recommend talking to your family before installing WiFi Monitor at home. Better yet, include them in receiving the daily reports so that they can monitor their own use as well.
Q: Can I use WiFi Monitor for my small business?
A: Yes. WiFi Monitor has been designed to work under both home and small business environments. It's simple and easy-to-read email reports make it ideal for anyone wanting to know what's happening on their network at a glance.
Q: Is WiFi Monitor compatible with my router?
A: WiFi Monitor is compatible with most routers out there. Please refer to our compatibility list for details.
Q: Do I need to install any software on the devices I want to monitor
A: No. Once you’ve downloaded our app, no other software needs to be installed in order to monitor any device on your network. Simply turn on monitoring on the device you want to monitor on your app in order to receive daily reports and/or schedule internet access for it.
Q: How many devices can I monitor with WiFi Monitor?
A: WiFi Monitor has been designed to monitor up to 30 devices at a time.
Q: Will WiFi Monitor slow down my WiFi network?
A: No. We have load tested WiFi Monitor using several simultaneous high use data streams and there has been no impact on bandwidth speed. Wifi Monitor has a gigabit (~1000MBps) of total bandwidth. The bottleneck as far as speed in most networks is the internet bandwidth limits from your internet service provider. For example, most ISPs offer up to 300MBps speed and WiFi monitor can handle up to 1000MBps.
Q: How do I monitor devices when they're not on my WiFi?
A: WiFi Monitor currently only supports monitoring devices that are connected to the same network that WiFi monitor is connected to. We do have plans to develop a supplementary app that will allow devices to be monitored off your network.
Q; Can WiFi Monitor tell me if any of my devices have a virus?
A: Although WiFi Monitor currently does not have this functionality, we do have plans to develop a security suite add-on option in the future to help you detect malware. In the meantime if you see any unusually outbound activity on your daily email reports it might be a good idea to scan those devices for malware.
Risks and challenges
Bringing a hardware product like WiFi Monitor to market requires the coordination of manufacturers which carries some inherent risk to meet our delivery dates. We've prepared for this by working with manufacturers well ahead of time and have already pre-selected our manufacturing partners. We've also designed WiFi Monitor without custom components to significantly simplify production.
We're well aware of projects that have failed to deliver on time and we're extremely sensitive to the issue and committed to sticking by our planned timeline.
We're committed to being transparent and clear with all of our backers and to keep you posted on our progress and our mission. Our aim is always to provide stellar customer service, so please feel free to reach out to us about any concerns you may have and we will get back to you as soon as possible. Suggestions and feedback are welcome too!
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