Shipping of Wave 2 (Part 1 & Part 2)!
Brian Poel here again, wearing my Operations Manager hat and preparing for shipping out the final round of Kickstarter Rewards.
Although we like to think we’re getting better at it, manufacturing and shipping is always an adventure. Now that we’re almost to the point where the rest of your Golem Arcana Kickstarter rewards will be shipped, I wanted to let you know when you can expect them.
Shipping Wave 2 Figures to the U.S.
Here’s the TLDR summary: we’re shipping Gudanna 2 figures this week, and the rest of the Golems will follow in early November.
The longer story… During production on Wave 2, our factory let us know that the shipment date was going to slip by a few weeks. The very first retail product in the group (Gudanna Set #2) is scheduled for a U.S. street date of Oct 23rd. In order to meet that date, with the long boat trip involved, we directed them to finish that product first and send a special shipment to the U.S. with just Gudanna Set 2 and the single figures of that set we need for Kickstarters.
As a reminder, Gudanna Set 2 consists of: the Grappling Death (aka Sand Kraken), the Blood Channeler, and the Demon Lash (aka Storm Weaver).
To maximize the chance that you’ll get your Gudanna 2 before retail, we’re sending TWO shipments of figures. The first shipment will have ONLY the Gudanna figures, and the second shipment will have the remaining Golems & Tiles.
We’ll be sending these Gudanna 2 shipments manually from our Kirkland office through FedEx. Since it’s not coming through Amazon, though, you won’t get automatic email notifications or tracking numbers. Sad, but true.
Last week, the team gathered together after hours to tape up boxes in preparation for sending them out (see photo below!) and tonight, we are having a “Boxing Party” to begin packing all the orders. Since we’ve never shipped items in this way before, we’re not sure how long it’s going to take to pack up and label over 600 boxes but we hope to have them all out by the end of the week. If you ordered t-shirts or a portrait was a part of your rewards, you will receive them in this shipment as well.
We expect the remaining Wave 2 inventory to begin shipping out from our Amazon warehouses from early through mid-November.
Just like the US, your rewards will be coming in two shipments. Gudanna Wave 2 figures will be sent from our distributor in Canada, Lion Rampant (the truck is already en route). However, your t-shirts and portraits will be sent separately. Mitch is going to be in Canada in a couple weeks and will be taking them to the post office while he’s there.
The remainder of your Kickstarter order will be coming in a separate shipment from Lion Rampant - along the same timeframe as the U.S.
Because of the shorter boat trip, and needing to fill an entire container, we combined all of Wave 2 into one shipment. We expect Wave 2 to begin shipping to European Backers in early-November. Once Jordan hand-carries your t-shirts to Essen this week, our goal is for those to be in the same shipment as your figures.
Like the EU, since you’re located closer to our manufacturer, you will also be receiving just one more package. This shipment will include all remaining Golems and our partner in Sydney should start shipping them out in late October. However, we are still trying to figure out how to get your t-shirts and portraits to you. Shipping textiles from one country to another turns out to be quite difficult and we are working on a solution.
We have a handful of Backers from a variety of other regions of the world that are still waiting for their first shipment, unfortunately. Some countries in particular (I’m looking at you Brazil) were unexpectedly challenging to ship to. We’ve reached out to all these backers by email to let them know where we are, and are hoping to combine Wave 1 and Wave 2, but will work with each backer on a case-by-case basis.
We thank you for your patience and, if you have questions about your specific order, please email us at firstname.lastname@example.org.