Share this project

Done

Share this project

Done
Golem Arcana combines miniatures with mobile technology to deliver a tabletop game that's easy to learn and fast to play.
Golem Arcana combines miniatures with mobile technology to deliver a tabletop game that's easy to learn and fast to play.
2,194 backers pledged $518,538 to help bring this project to life.

Shipping of Wave 2 (Part 1 & Part 2)!

19 likes

Brian Poel here again, wearing my Operations Manager hat and preparing for shipping out the final round of Kickstarter Rewards.

Although we like to think we’re getting better at it, manufacturing and shipping is always an adventure. Now that we’re almost to the point where the rest of your Golem Arcana Kickstarter rewards will be shipped, I wanted to let you know when you can expect them.

Shipping Wave 2 Figures to the U.S.

Here’s the TLDR summary: we’re shipping Gudanna 2 figures this week, and the rest of the Golems will follow in early November.

The longer story… During production on Wave 2, our factory let us know that the shipment date was going to slip by a few weeks. The very first retail product in the group (Gudanna Set #2) is scheduled for a U.S. street date of Oct 23rd. In order to meet that date, with the long boat trip involved, we directed them to finish that product first and send a special shipment to the U.S. with just Gudanna Set 2 and the single figures of that set we need for Kickstarters.

As a reminder, Gudanna Set 2 consists of: the Grappling Death (aka Sand Kraken), the Blood Channeler, and the Demon Lash (aka Storm Weaver).

To maximize the chance that you’ll get your Gudanna 2 before retail, we’re sending TWO shipments of figures. The first shipment will have ONLY the Gudanna figures, and the second shipment will have the remaining Golems & Tiles.

We’ll be sending these Gudanna 2 shipments manually from our Kirkland office through FedEx. Since it’s not coming through Amazon, though, you won’t get automatic email notifications or tracking numbers. Sad, but true.

Last week, the team gathered together after hours to tape up boxes in preparation for sending them out (see photo below!) and tonight, we are having a “Boxing Party” to begin packing all the orders. Since we’ve never shipped items in this way before, we’re not sure how long it’s going to take to pack up and label over 600 boxes but we hope to have them all out by the end of the week. If you ordered t-shirts or a portrait was a part of your rewards, you will receive them in this shipment as well.

We expect the remaining Wave 2 inventory to begin shipping out from our Amazon warehouses from early through mid-November.

Canada

Just like the US, your rewards will be coming in two shipments. Gudanna Wave 2 figures will be sent from our distributor in Canada, Lion Rampant (the truck is already en route). However, your t-shirts and portraits will be sent separately. Mitch is going to be in Canada in a couple weeks and will be taking them to the post office while he’s there.

The remainder of your Kickstarter order will be coming in a separate shipment from Lion Rampant - along the same timeframe as the U.S.

EU Backers

Because of the shorter boat trip, and needing to fill an entire container, we combined all of Wave 2 into one shipment. We expect Wave 2 to begin shipping to European Backers in early-November. Once Jordan hand-carries your t-shirts to Essen this week, our goal is for those to be in the same shipment as your figures.

Australia/Asia

Like the EU, since you’re located closer to our manufacturer, you will also be receiving just one more package. This shipment will include all remaining Golems and our partner in Sydney should start shipping them out in late October. However, we are still trying to figure out how to get your t-shirts and portraits to you. Shipping textiles from one country to another turns out to be quite difficult and we are working on a solution.

Anywhere Else

We have a handful of Backers from a variety of other regions of the world that are still waiting for their first shipment, unfortunately. Some countries in particular (I’m looking at you Brazil) were unexpectedly challenging to ship to. We’ve reached out to all these backers by email to let them know where we are, and are hoping to combine Wave 1 and Wave 2, but will work with each backer on a case-by-case basis.

We thank you for your patience and, if you have questions about your specific order, please email us at info@hbs-studios.com.

Nathan Lewis, Aaron M., and 17 more people like this update.

Comments

Only backers can post comments. Log In
    1. Brian Poel on October 14, 2014

      Yes, as with ALL things, email us at support@ (or info@ it goes to the same box).

    2. Aaron M. on October 14, 2014

      I'll ninja HBS and say, if anyone needs to update their mailing address, you should send an email with your details to support@hbs-studios.com and they'll do their best to get you taken care of :)

    3. daskindt on October 14, 2014

      What if our shipping address has changed? I tried to find a way to update through BackerKit, but I couldn't access an option to update my address.

      If we've updated our address with you as an Emissary, will that correct our address for Kickstarter shipment purposes?

      I'm guessing I'm not the only person whose address may have changed since the Wave 1 shipments.

    4. J.R. Riedel on October 14, 2014

      Once again you guys go above an beyond, covering the extra shipping cost (time and money) to get us our goods as early as possible.

    5. Missing avatar

      Greg Morse on October 14, 2014

      Thanks for the heads up Brian. A Fedex package from Hairbrained just hit my Fedex Delivery Manager. Color me impressed. Pretty much every other KS I have been involved in would have just said, "Sorry guys, we didn't foresee this, but we can't split shipments any further or hold up delivery to retail."

    6. hair10
      Superbacker
      on October 14, 2014

      Wave 2 does include the Valkali. :)

    7. Missing avatar

      Noel Aprato on October 14, 2014

      Does wave 2 include the Valkali colossus?

    8. Lewie on October 14, 2014

      Hopefully they don't show up on retail shelves before I get mine. It was extremely disheartening watching everyone at GenCon play and buy the game left and right while I was still waiting as an early backer. Just completely and totally frustrating without any compensation for any of us. Give us some extra ancient cards or something. Anything to make up for the slow deliveries.

    9. daskindt on October 13, 2014

      Looking forward to getting the new golems into battle.

    10. Joshua R on October 13, 2014

      Awesome! Thanks for the news... Super excited to get new units in the mix. Can't wait - thanks, HBS team!

    11. Marc Aranha on October 13, 2014

      Excellent. New figures for game night on the 23rd! :D

    12. Aaron M. on October 13, 2014

      Also, taking inspiration from some of the tidbits in the Kickstarter lore, I think I'll get to work on a fan lore commemorating your team's efforts to get these Gudanna golems out in the field on such a tight schedule ;)

    13. Aaron M. on October 13, 2014

      I'll admit, I was getting a bit worried about that street date for the Wave 2 Gudanna...but sounds like y'all have a solid plan to handle those manufacturing delays.

      On the bright side, at least you're not like one of my other projects...trying to get backer rewards shipped out of Hong Kong right now!