Frequently Asked Questions
So it’s your first time trying back a project at Kickstarter? It’s not that difficult!
Kickstarter is the worldwide crowdfunding platform where creators share new visions and backers bring that project to life.
To pledge to our project:
Log in to your Kickstarter account
Click the green button that says “Back This Project”
After you’ve selected your reward of choice, enter your payment info.
If you don’t want a specific reward, select “Make a pledge without a reward” and enter your desired pledge amount.
Now, click the “Pledge” button and you are all set! We will ask for your choice of size and color at the end of the campaign.Last updated:
Because we went through clinical tests!
We wanted to prove that WaveWear works. In numbers.
We went to the FITI, which is the national organization for product testing in Korea.
We went through very strict (and very scientific) testing on WaveWear's effect on human body for two months. Subjects had to get their blood drawn every five minutes running in WaveWear, in normal clothing, and other performance clothing.
It was very official, very scientific, and very expensive (and yes, very bloody) testing.
Believe in WaveWear!Last updated:
BWAS™, our adhesive silicone, will maintain & recover adhesion after wash. If you use disposable tapes during your routine exercises, using WaveWear is more economic. WaveWear BWAS™ is very durable and its adhesion is semipermanent. Removing dust or lint by wiping the surface of silicone with alcohol wipes will restore adhesion.Last updated:
We sure do! The goal of this campaign is to introduce WaveWear to as many people as possible.
The shipping is expected to start in Jun 2020.
The customs fees and taxes vary depending on the country you are receiving WaveWear. We recommend checking with your customs office before you pledge. The full amount of your pledge will be reflected on the invoice of your package. We won’t be able to provide a refund if you reject the shipment due to customs fees.
If you are in the US there would be no import tax.Duty tax varies in other countries
Please keep in mind that there will also be a small admin fee that the shipper will add for handling the tax. We will work closely with our shippers to minimize this.Last updated:
Imagine touching the plastic wrap with sweaty hands. Adhesion of BWAS™ actually increases as you sweat!Last updated:
We will send email to every backers to collect shipping & delivery information at the end of campaign.Last updated:
We will send you the survey to collect your choice of color and size at the end of the campaign.Last updated:
WaveWear passed the KATRI machine wash testing. WaveWear was tested under harsh conditions and it is ok to machine wash. However, hand wash using neutral detergent is recommended for longer usage just like any other sportswear. It is ok to machine wash, but we recommend hand wash and air dry.Last updated:
WaveWear is sportswear. WaveWear provides compression and support to the muscles to prevent injuries or aggravating pain due to bad posture. WaveWear reduces muscle oscillation that cause pain and fatigue.
But WaveWear is not a medical device. We recommend seeing your doctor for medical treatment.Last updated:
WaveWear’s silicone taping is made with medical grade silicone. Although it is safe medical grade silicone, it can cause mild irritation to sensitive skin.
Irritation that our silicone can cause is still very mild compared to taping. We recommend increasing the usage time gradually. Moisturizing the skin before use can significantly reduce irritation.Last updated:
I have been using WaveWear for a few months and adhesion has weakened. Is it because the silicone has worn down?
In most cases, it’s due to microscopic dust or lint gradually covering the surface. In this case, we recommend dry cleaning your WaveWear. We have done the testing. Dry cleaning will make it feel like a new product.Last updated:
Our T20 Short Sleeve Shirt is for all genders.Last updated:
We made Women’s and Men’s leggings a little different reflecting the market trend and physique.
Women’s leggings have a hidden pocket for the keys or cards. Men’s tights have drawstrings to enhance comfort.Last updated:
Unfortunately, we do not have women’s sleeveless shirt available at this time. Although we designed it and wished to launch it in this project, we had too many products in our line up for this project. We wish to produce women’s sleeveless after this project ends successfully.
Women’s sleeveless is designed to be a great sportswear and also great as everyday underwear. It’s going to be a little thinner than the R10 Men’s Sleeveless.Last updated:
We are confident that you will find the right size and color using the information we have provided you. If you are not sure about your size, please feel free to contact us. We will help you find your size.
But just in case something goes wrong, we would like to offer you the opportunity to exchange you WaveWear for the correct size. Although we will accept exchanges as long as its unworn and the tags are still intact, you will have to cover the cost of shipping yourself. And unfortunately, Kickstarter is not an online store so we are unable to provide refunds.Last updated:
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