Frequently Asked Questions
Watchismo is the exclusive retailer for XERIC WATCHES, see them all here: http://watchismo.com/xeric-watches.aspxLast updated:
Make sure that you're logged in to your Kickstarter account or if you haven't done so, do it here: https://www.kickstarter.com/signup?ref=nav
Then, just click the green “Back This Project” button on our project page and then select the reward you prefer to receive!Last updated:
Some time after the end of the campaign, we'll send surveys via email where you'll be able to choose the color you prefer (as well as shipping details).Last updated:
Kickstarter only allows one pledge per project to be made for each Kickstarter User Account. ***HOWEVER*** you can open a second Kickstarter account with a different email address and pledge for a second HALOGRAPH using that separate account.Last updated:
Sure, you can get all the information you need here: https://www.kickstarter.com/help/faq/backer+questionsLast updated:
If the project you’re backing is successfully funded, your card will be charged when the project reaches its funding deadline. If the project does not reach its funding goal, your card is never charged.
If you've backed a project that's still live and you're seeing a charge on your bank statement, it's likely a temporary authorization of funds. The time it takes for an authorization to clear depends on the bank, but typically takes 1–3 days. You won't be charged for your pledge until the project you backed has ended successfully.Last updated:
The HALOGRAPH Automatic features the PTS S-01 Dual Balance Automatic - 40 Jewels, 21,600 BPH, Made in China.
The HALOGRAPH Chrono features a Miyota JS50 Linear Chronograph - Shock Detection, Stopwatch, 30min / 30sec / 24 hour, 2 year battery life (Sony SILVER OXIDE SR621SW or equivalent) Made in Japan. Type of quartz : Tuning fork type quartz crystal, Frequency : 32,768HzLast updated:
The accuracy of the mechanical watch is normally indicated as a "mean daily rate," which depends on the type of movement.
The accuracy of mechanical watches changes slightly day by day, depending on the various conditions in which the watch is used or the outside environment. Accordingly, the loss / gain of mechanical watches is not measured by a daily rate, but by an average of daily rates in one week or ten days when it is actually worn. This is why the accuracy of mechanical watches is indicated by "the mean daily rate."
What are the major factors influencing accuracy?
Mechanical watches have a mechanism that is moved by power generated as the mainspring unwinds, and small metal parts that work together to control accuracy. The fragile metal parts of a mechanical watch are easily influenced by environmental factors such as temperature, gravity, and shock. Also, conditions of use such as regular usage time, movements of your arm and winding state of the mainspring can influence the gain / loss of the watch.
Temperature : Do not place the watch where the temperature is extremely low / high (less than 5ºC or more than 35ºC) Mechanical watch parts are metal and slightly expand and contract with changes in temperature, and this influences accuracy. Normally, under high temperatures, a watch tends to lose time, and under low temperatures, it tends to gain time.
Magnetism : Keep the watch away from magnetic fields
Watches can be adversely affected by magnetism and may gain or lose time. It is important not to leave a watch close to magnetic objects for a long time. In particular, cell phones, television and PC speakers, magnetic necklaces, handbag clasps, hair-driers, electric razors, magnetic parts of refrigerators are all magnetic. An affected watch remains magnetically charged even after being removed from the magnetic source.
Shock : Strong shock may affect accuracy
It is recommended that you remove your watch before playing any sport that involves strong impacts. Any direct impact to your wrists can affect the very small parts inside the watch. Dropping the watch may also cause damage.
Position : The accuracy of the watch is affected by its position when it is not worn on the wrist.
The rates of loss / gain of mechanical watches vary slightly depending on positions they are put in, such as being placed horizontally with its face or back turned up, or being laid on its 12:00 / 3:00 / 6:00 / 9:00 side respectively. This is because gravity affects the operation of the inside movement of the watch. Experiment with storing the watch in various positions for 7 to 8 hours when not in use and check the loss / gain of each position. By storing the watch in a resting position that minimizes loss / gain you may counteract the loss/ gain which occurs while the watch is being worn.
What should I do for better accuracy?
To improve the accuracy of a mechanical watch, it is recommended that you wind up the mainspring every day, at a fixed time, even if the watch is a self-winding type.
Wind up your watch before you wear it
It is important that sufficient energy is supplied to each movement by the mainspring of the watch. The accuracy of a mechanical watch will be more stable if it is wound up sufficiently. If the spring unwinds causing the energy level to drop, the parts controlling accuracy become easily affected by environmental factors.
Wind the mainspring up fully to stabilize accuracy
If the watch is used without being fully wound up, a gain or loss of time may result. To avoid this, it is recommended that you wear the watch daily for more than 8 hours.Last updated:
Unfortunately, a Swiss movement like our S-01 would increase the cost exponentially -- our goal is to provide affordable mechanical watches. There are no Japanese movements like the S-01 Automatic.Last updated:
No, the XERISCOPE used a ST1201 Orbiting Automatic movement. The HALOGRAPH has a PTS S01 Automatic movement.Last updated:
Mechanical movements are often chosen over quartz movements for luxury watches because of the level of quality and craftsmanship of mechanical movements. Skillfully created by expert watchmakers, these movements contain an intricate series of tiny components working together to power the timepiece.
How a Mechanical Movement Works:
A mechanical movement uses energy from a wound spring, rather than a battery, to power the watch. This spring stores energy and transfers it through a series of gears and springs, regulating the release of energy to power the watch.
How an Automatic Movement works:
Often referred to as “self-winding”, automatic movements harness energy through the natural motion of the wearer’s wrist. Watches with automatic movements are very popular because the wearer doesn’t have to worry about winding the watch daily to ensure constant operation. As long as the watch is worn regularly, it will maintain power without requiring winding.
A metal weight called a rotor is connected to the movement and it can rotate freely. With each movement of the wrist, the rotor spins, transferring energy and automatically winding the mainspring. The mainspring will unwind slowly and release energy through a series of gears and springs that regulate the release of energy. This energy is then transferred to turn the watch hands and power the watch’s mechanisms.
Quartz movements are very accurate and require minimal maintenance aside from battery replacements. They tend to be low cost since they are battery powered and have few moving parts.
How a Quartz Movement Works:
A quartz movement utilizes a battery as its primary power source. To create power in quartz watch movements, a battery sends an electrical current through a small quartz crystal, electrifying the crystal to create vibrations. These vibrations keep the movement oscillating and drive the motor to move the watch hands.Last updated:
It may seem strange for your watch to speed up when the power runs down, but it's perfectly normal.
Energy released from the mainspring causes the balance wheel to turn back and forth. That oscillating motion is how a watch measures time. As a rule, the steadier the rate of oscillation, the more accurate the timekeeping will be. However, the rate can fluctuate depending on how much power is stored in the mainspring.
Typically, a watch's rate is steadiest when the power reserve is above 90 percent. When the energy level drops below that point, it very slowly beings to lose the torque needed to fully drive the balance wheel. This causes a drop in amplitude, which is the number of degrees that the balance wheel rotates each time it turns. When this happens, the rotations become shorter and take less time to complete. As a result, the rate incrases, and your watch speeds up.
To get the best performance from your mechanical watch, IT'S ALL ABOUT THE POWER!Last updated:
The HALOGRAPH Automatic is 46mm wide (not including crown) by 53 long (lug to lug).
Case thickness is 13mm.
The HALOGRAPH Chrono is 44mm wide (not including crown) by 51 long (lug to lug).
Case thickness is 11mm.Last updated:
As soon as we met our goal, we notified our manufacturer partner to start production. In order to hit the delivery dates, we won't be able to customize the casebacks beyond the collection engraving & individualize numbers.
You can always take your HALOGRAPH to most jewelers for custom engraving.Last updated:
Unfortunately we are unable to accommodate specific LE number requests because multiple people could request the same number. It seems appropriate to distribute the Limited Edition Halograph Automatic in the order the pledges were received. If you were the 99th backer of a reward level, you would receive #100. We hope you understand that #1/100 of each colorway will go into the Watchismo/Xeric museum and will never be sold.Last updated:
The HALOGRAPH Automatic and Chrono have a Sapphire coated K1 mineral crystal.
During our prototype testing, we found the sapphire coated K1 crystals to be the most durable for the long run (especially for a high domed double-curved crystal).
K1 crystals are more shatter-resistant than sapphire crystals. Applying the sapphire coating gives you the added scratch-resistance (the best of both worlds!).Last updated:
The HALOGRAPH AUTOMATIC, CHRONO and ORIGINAL XERISCOPE feature 22mm wide straps. Wrist Min/Max: 165-220mm (5-8.5 inches)
XERISCOPE SQUARED features a 24mm wide strap. Wrist Min/Max: 175-235mm (6-9 inches)
All XERIC watches feature spring bars to easily change out your strap. You'll also be able to purchase additional straps on Watchismo.com after the campaign has ended.Last updated:
Yes! After the campaign ends, you'll be able to purchase additional straps (metal and leather) on Watchismo.com. Special prices will be given to backers or our campaigns!Last updated:
Yes, they have a static 3ATM water resistance rating but we strongly discourage submerging or showering with it as that will surpass the threshold of resistance. This is a fine mechanical timepiece with many moving parts, not designed for sports activities.Last updated:
It is 4.6 ounces or 130 grams.Last updated:
The Rose Gold, Black, Gunmetal and Gold versions are PVD coated and .07 microns thick. (the Silver/Steel versions are raw stainless steel)
Physical Vapor Deposition (PVD) has been around for decades primarily in military applications original designed to decrease friction wear on metal parts. It bonds a micron thick layer of metal compounds to metal or other materials. Why PVD? First off the finish won’t wear off. It reduces wear of bracelets, crowns, bezels, etc. Adds a unique professional appearance to your timepiece and virtually eliminates reflective glare. As the deposition process is so flexible many industries have begun using the technology. Tooling for example on metal cutting lathes increases the life of all sorts of parts from the lathe bed to the cutting tools themselves. F1, where as many people know is often on the cutting edge of technology in racing has used PVD successfully on transmission gears and engine parts to help those 10,000+ RPM engines increase reliability. Because PVD reduces friction between metal parts less lubrication is necessary and temperatures are generally lower than without coatings. This long lasting resilience is what makes PVD so attractive for thousands of mechanical applications.Last updated:
We've got you covered! XERIC offers a one year limited warranty. If you have any warranty issues with your watch during the first year of ownership, we'll repair or replace at our discretion. This warranty does not cover normal wear and tear or incidental damage.
After the warranty period has ended, we have partnered with a qualified service center based in California should you need your watch serviced.Last updated:
YES, here are a few we've taken this week:
A HALOGRAPH Wristshot: http://goo.gl/vfG16M
The XERISCOPE Squared Wristshot: http://goo.gl/hnwBGj
Here is one On The Road: http://bit.ly/1zYY00d
Here is a good sideview on the wrist: http://goo.gl/4HjI51
And another sideview under the cuff of a shirt: http://goo.gl/w4ZO64Last updated:
Go to http://www.watchismo.com/xeric-watches.aspx and zoom in on the individual product images.Last updated:
We’ve done our very best to forecast demand and create a solid production plan. We’ve learned a lot from our first campaign in 2013, but sometimes forecasts don’t always hit the mark. Should we miss projections, we’ll let you know why and make it right as quickly as possible.Last updated:
No, we have made sure the watches have high contrast digits against the arcs but there will be not lume applied to the dials.Last updated:
To ensure quickest delivery of all rewards, we are committed to the colorways and design selections. Additionally, since meeting our goal, we have instructed our manufacturing partner to begin production.Last updated:
Kickstarter has some quirks with how you choose a color. If you selected the $189 or $199 Chrono pledge with the Black, Silver, Rosegold, Gold as the color options, you'll need to switch to the Chrono Navy or Gunmetal reward if that's the colorway you want. Kickstarter only allows us to send a survey at the end of the campaign based on the color options stated in the Reward.
To make the switch, just go to your 'Manage your Pledge' option of your KS account and switch to the model you prefer.Last updated:
No problem! Please submit your questions to firstname.lastname@example.org for further assistance.Last updated:
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