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Vue is the world's first pair of smart glasses that are designed for everyday use. Offered in prescription, plano, and sunglasses.
Vue is the world's first pair of smart glasses that are designed for everyday use. Offered in prescription, plano, and sunglasses.
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10,410 backers pledged $2,215,583 to help bring this project to life.

September Update

Posted by Vue (Creator)
73 likes

Hey backers!

Welcome to another Vue update! With each passing month the product continues to come together, and we’re feeling more and more excited as we get closer to shipping. We’ve got lots of details to share with you. Let’s get started! 

Trendy Love!

Some backers have commented that they want to see more images of the Trendy units! Check out some of the latest prototypes below!

The latest Trendy and Classic prototypes for production testing
The latest Trendy and Classic prototypes for production testing

Once tooling is complete, we'll be able to start showing you the various colors of each frame as well! It should be an exciting period as we start to transition from CNC pre-production prototypes to actual production units.

Pre-Production Testing! 

As we mentioned in the previous update, we’re doing a lot of review prior to tooling. The idea is to catch as many problems before tooling, as finding them afterward would be costly and time consuming. We are wrapping up some of this work, and wanted to give everyone some insight into what specifically this work looks like.

FCC Testing 

Many electronic devices sold within the US require approval by the Federal Communications Commission (FCC). Specifically, products that transmit certain signals, like Bluetooth, must pass tests that certify their electromagnetic interference emitted from the device is under limits approved by the FCC. You can read the wiki here (you’ll probably recognize the logo on many/most of your products!).

We historically have had problems maintaining a solid connection via our antenna, but as we covered in our last update, we came up with a robust design that seems to have solved those problems. Now that we’ve landed on a final antenna design, we are conducting preliminary FCC tests to catch any problems.

Vue (left) sitting inside the FCC testing chamber
Vue (left) sitting inside the FCC testing chamber

 

Vue (bottom) aligning with the test equipment
Vue (bottom) aligning with the test equipment

FCC testing is expensive, and it is very common for products to fail their initial tests. After failing, small changes to the electronics are required, and then you can re-test your product until it passes. We’re running FCC analogous tests prior to paying for full FCC tests so that we can catch any huge red flags before committing to the expense.

With that being said, we are pleased to announce that we PASSED these preliminary tests! See some of our results below.

Upper threshold (red) and Vue's performance (blue)
Upper threshold (red) and Vue's performance (blue)

Vue's performance is graphed in blue. As you can see, we stayed below the mandated threshold (red) throughout the test. This is a great indication that we'll pass FCC tests with production units, although it's not necessarily guaranteed. After our many antenna redesigns, this is a great confirmation that the steps we took were right for the product. 

Hinge Testing 

We’ve done a lot of work on our hinge. In previous updates we’ve outlined some design changes in order to make sure the hinge can withstand daily use. With normal glasses, the hinge simply needs to open and close repeatedly without failing. With Vue, it must be able to do this in addition to not damaging or interfering with the electronics inside.

We can design and discuss this aspect all we want, but ultimately, there is no substitute for testing the motion the hinge will be subjected to over the years. So what does this look like? Check out the video below!

 

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What you are seeing is a device at our assembly factory that literally cycles the hinge through the motion you all will put the arms through each and every day. And we don’t just cycle it a few times...we cycle it a lot. And by a lot we mean 30,000 times.

Our tests show that the hinge withstood 30,000 cycles without failing. If you spread that out over a period of 2 years, that would mean you can open and close the hinges 41 times a day without breaking it.

Unfortunately, the FPC fatigued and broke at around 10,000 cycles. That would reduce the number from 41 times a day to about 14 times a day. We’re glad we found this during this test, as we still have time to implement solutions.

The good news is that this won’t impact tooling or any upcoming priorities—and we already have a solution! Read on to see more.

FPC Fixes 

As we noted above, the FPC was the first component to fatigue when the hinge flexed. One solution for this is to utilize something called a strain relief. To summarize, a strain relief helps protect flexible components from damage due to excessive bending. A strain relief you are most familiar with is on your headphones. Find where the cables meet your earbuds, or where the cable meets the audio jack, and you’ll notice a thicker, flexible section of material that prevents the cable from taking too sharp of a bend. You can see some example images on the Internet here.

There are various methods to employ strain reliefs for our product, but one such simple method can be seen below.

FPC with strain relief (left) and without strain relief (right)
FPC with strain relief (left) and without strain relief (right)

By sliding a small fabric or rubber sleeve over the corner of the FPC, it can act as a strain relief to protect against bending. We’re also having our PCB manufacturer increase the curvature of the FPC's corner. Together, we think these will be solid solutions to help protect against fatigue. This will be something we’ll test again during production.

Bone Conduction Tests 

We wanted to give you some insight into all the testing we’ve been doing on bone conduction. As outlined in our previous updates, we’ve been doing both quantitative and qualitative leakage evaluations. But part of this work has been doing a huge evaluation on a lot of different materials and methods for mounting.

A small fraction of the many materials and mounting methods we have studied
A small fraction of the many materials and mounting methods we have studied

Leakage is something backers have expressed concerns about, and it’s something we want to try to mitigate as much as possible. Leakage is primarily caused by vibrations translating to the surrounding materials in the glasses, which then start to vibrate and act as a speaker. To better study our designs, we’ve developed a simple way to quantify vibrations.

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The setup involves mounting an accelerometer onto the glasses. Accelerometers are most commonly known for their use in tracking steps. But here we’ve repurposed it to tell us which transducer and mounting design is causing too many vibrations to travel down the frames.

The lines you see on the computer represent vibrations being detected by the accelerometer. This is just another quantitative method that is helping us narrow in on final materials to be used in mounting transducers during production. 

Lens Testing 

We don’t get too many opportunities to talk about the lenses, but that’s also a huge component of this product for many backers! We’ve been evaluating samples from our lens partner to ensure quality, and we’re quite pleased! Check out some demos of some of the technical lenses below.

1. Blue Light Filtering: In the video, we shine a UV/blue light laser through a standard lens first and then through a blue light filtering lens. Watch for the light on the table—the BLF lenses significantly reduce the light that travels through.

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2. Photochromic: The laser can also be used to demonstrate how the lenses shift from clear to tinted! Note: do not ever test this by shining lasers into your eyes through the lenses.

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Below you’ll see a more practical demo of the photochromic lenses. We take them from inside the office (where they are clear) to outside (where they begin to tint).

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Timelines

No updates here. We’re forging ahead! 

Vigo = Vue on your credit card

We got a lot of emails on the charges that we ran on September 8th, 2017. Note that the description on your credit card statement may have said Vigo (our corporate entity) instead of Vue. If you see that on your statement (or some variation of Vigo Technologies, Vigo-SF, Vigo-CA, etc)—don’t dispute it or report it as fraud! That is a legitimate charge from us.

We apologize for the confusion. We’ve changed our statement descriptor so that any future charges will show up as Vue Glasses. And please, before contacting your credit card carrier, please email us! We are happy to work with you to resolve anything that you think is incorrect. 

Support 

Reach us at support@enjoyvue.com with any questions, and remember the following before emailing: 

  • Use BackerKit's survey recovery tool to look up your order. 
  • The quickest way for us to help is by reaching out to support@enjoyvue.com. 
  • If you have questions regarding your prescription, email us at support@enjoyvue.com.

Until next time! 

With love, 

the Vue team

Comments

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    1. Missing avatar

      Rocky Manzano on

      Can we get our Plano lenses to be transitions?

    2. Missing avatar

      Tommy J on

      @William

      My current photochromic prescription lenses turn dark pretty fast, and when I got them my optician said it actually improves with age. Ie, new ones are slower than old ones.

      Anyway, the tech is universal and not really related to Vue, they just makes the frame, but I can tell you, while photochromic lenses are very nice, and convenient, they are not as good as proper sunglasses. And a normal window also blocks the light that makes them go dark. Personally I got prescription Ray-Bans for those occations where photochromic lenses don't really work, such as driving or boating under a clear summer sky...

    3. Joseph S on

      The consistency and quality of the updates you guys make put other projects to shame. Thanks for this guys!

    4. Missing avatar

      William La on

      I'm quite curious how long it takes a lens being dark in the sun, to when you take it inside and it being clear.

    5. Eric Tsai on

      I didn't recall theres "photochromic" option as well
      I did get BLF....

    6. Missing avatar

      Thomas Selencky on

      Great update!!

      One question... Are the lenses scratch resistant???

    7. Missing avatar

      Cloudchii on

      Hello Vue team!

      Is the BLF and Photochromic standard on the single presciption option? Or was it a separate add on?

      Great job on the updates btw! I appreciate your hardwork. :)

    8. Missing avatar

      Luca on

      Great update here! It's amazing to see all the things you are carrying on. Again, how many people are in the team? Good work anyway :)

      One thing I'm concerned...you say, that we would be able to open and close the arms 41 times a day for two years. Now, maybe I'm an exception, but my current pair of glasses has lasted more than 5 years now, and the one before more than 10 without any reparation...that's to say, as a customer I'd like you guys to compare your product with this kind of quality standard, not the one for which you have to provide a guarantee. Like IKEA mattresses. ;)

      Keep on the hard work for us!

    9. Seth Hoch on

      My Backerkit survey shows that everything processed fine but I don't see the Vigo payment on my bank statement. Could something have gone amiss? How can I reach out to you for this?

    10. Missing avatar

      Cameron McEwen on

      So what do I do if I decided I don't want transition lenses any more? I tried them in my last pair of glasses and I'm not really a huge fan.

    11. Missing avatar

      Phillip on

      I can not stress how pumped I am for these. Every update us that much closer!! Keep up the great work!

      Peace ☮️

    12. Missing avatar

      Cesar B. Estacio on

      Great update!!! Keep it up. Excited to get hold of my ORDER soon. Thanks!!!

    13. Missing avatar

      Cesar B. Estacio on

      Great update!!! Keep it up. Excited to get hold of my ORDER soon. Thanks!!!

    14. Missing avatar

      Damian Martina on

      Thanks for the update.
      The only thing that wasn't in the was an expected date of delivery.
      Whilst I appreciate the steps you are taking to get the product ready, given that the product has been delayed, this is important.

    15. xreymason on

      Hi guys great update, I do have at least one potential concern about the product though, you may want to pay attention to how well the bone conductors are connected to the glasses, I've found that on other products the bone conductors dislodge from the device and cause major reductions in sound volume/quality.(that is if they aren't rendered useless) Also I was wondering if you were going to make it more of an option later for getting prescription lenses with photo chromatic, I remember I was a little disappointed when I found you didn't offer it during the campaign, if you guys offer it later as an upgrade before you have the lenses made I'm sure a lot of people would like to upgrade to that option.

    16. Mike Cherun on

      Great update! Seems like you're learning tons throughout the journey and aren't letting snags along the way stop you - in fact it seems like you're making the product better with each challenge.

    17. John Petrucelli on

      Thanks for the update!

    18. Chris Lake on

      Sorry if this has been asked before but I'd like to know how water resistant they are? (I assume at least for rain)
      Not that I plan on going swimming or jumping in the shower. The scenario I'm curious about is those vibration cleaning tubs at some optometrist shops using Ultrasonic cleaners (which may be a problem on their own with the vibrations) while you submerge the glasses (sometimes with the legs held out of the solution)

      I'm honestly expecting a "Not recommended" response but it would be good to know for sure.

      crossing my fingers no more major delays :)

    19. Endroe Hitchens on

      Thanks for the update!
      Now I just wondering, how does the glasses fit on me? How do I adjust the glasses?

    20. Justin Eckert on

      As a human in college for engineering, I just wanted to say how much I enjoy seeing these updates. They’re put together almost exactly how I would write them.

      It’s too bad about the delayed timeframe. I can’t wait to get my glasses. My current “coding classes” are a bit worse for wear. I don’t want to purchase a replacement pair knowing that my blue blocking Vue’s are coming.

      I simply can’t wait!

      Any updates on the current state of the software?

    21. Jiri Vondrus on

      Thank you for this news. Photochromic test was so amazing. I'm very happy that Photochromic starts at "clear".

    22. Vue Creator on

      @Eric We're excited too :)

      @Aaqil Plano just means no prescription. The plano lenses can be clear, polarized, blue light filtering, tinted, or photochromic. It depends on what you selected on BackerKit. If you need help, email us at support@enjoyvue.com!

    23. Missing avatar

      Aaqil Ali on

      Are the Plano lenses going to be photochromatic as well?

    24. Eric Tsai on

      Just cant wait to see the final product!!!