Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
How are things going?
When can we expect the next update? The last update was over 2 weeks ago - the prototype should have been completed a week and a half ago - surely, that is sufficient time to do a quick eval and an update to your backers - can you please let us know what's going on?
Any word on the prototype? Wasn't that supposed to be done over a week ago?
any update on the project?
Hi, there hasn't been any update yet... please do at least put an update of what's going on.
It’s now May 12th. I may be incorrect on this, and someone please correct me, but at the original Kickstart, wasn’t the estimated time of delivery going to start in April of 2018? Or was that the estimated time of start of production? Either way.... an update please. It would be appreciated.
When will the next update be posted? Last official update was 6 weeks ago, and the last "comment" from the creator was over 2 weeks ago indicating a new video and update was in the works.
I would also like an update.
It's been SIX weeks since the update that says:
"With all of these changes, the production will start as soon as in 2 weeks."
So...what's going on?
It's May already... when will things be shipped? literally almost half year has gone by...
@jake i prefer aesthetics over technology too. I hope they don't make too many more changes than they already have.
Are the plant pots being shipped yet?
It's already April 25th, when could our pets get their new fountains?
Thank you all so much for the feedback, we've appreciated hearing what you guys have to say and we have taken it all into consideration. All inquiries will be addressed shortly, we are currently working with designers and engineers to provide a new video and updates for our wonderful backers. Sit tight and stay tuned, we hope you are all as excited as we are!!
Meow for now!
I hate to be negative but it seems to me that they are trading off exterior looks/cost to produce a good looking product for more technology. I preferred the look of the original design plus if it is going to have a "wireless dock" there is still going to be a wire going to the dock.....aaand potentially a battery, maybe....if there is a battery it is just another component to go bad. why not have it stay with the original design and have the internals, which if i remember correctly were supposed to be stainless steel, removable so when you have to clean it you can just remove it. I feel like the further this project goes, the farther away from the initial reason i backed it is from site.
any update on the project?
I preferred the oval shape of the original. It looked more like an animal and was definately more visually appealing. The prototype you have now just looks like a half of a ball with ears....
I agree that smooth would be best for "easy cleaning" which is a necessity for a great pet fountain. What was the problem with the way it was as it was originally presented which appeared to be smooth?
That’s a great point about smooth being easier to clean.
I think smooth might be easier to clean
Hi. Got the email about choosing model today too. As asked by Victoria Could you provide visuals of Omi and the accessories ?
Could you alos tell us how do we choose the Omi model and the accessory ? (no email or link provided and no inquiry in kickstarter provided)
Hi got the email about color and for which pet. But how do I tell you? Reply to that email?
Got the email about choosing models (dog or cat) and color (white or gray) are their visual comparisons before I decide?
So, I guess there are no size options for each then? That would mean the cat model is cheaper to produce and ship...
Hello, any updates please? It's almost April ^^.
Hey, any updates so far? It was expected for OMI to be ready to ship out from your warehouse in April after the Pilot Production ends but theres no updates after the prototype update on Feb 20. Sorry if I sounded rude haha just too excited and can't wait for this!
@Ari, yes! Please check your inbox! :)
@Ali, we apologize for the delay! Update is here tonight!
hi again :)
i thought we will have an update by now as promised.
Hey, any updates? x :)
@Ali -- We will have an update this coming Thursday, please stay tuned! :)
@Stacy - Updates are coming this Wednesday! We will try to keep everyone up to date!
Getting excited to receive this! Keep the updates coming. ❤️
@ken, thank you for asking. Yes! We will have special deals for our backers.
@zyon, Thank you for letting us know! We were too excited to announce the news so we totally forgot to ask for the option! Thank you for following up :)
Will backers have access to extra filters at a reduced cost?
I'm concerned about the change in size. I pre-ordered based on what was shown for my cat. I have a large cat and don't want to have to take the dog version for my cat. Or... will both sizes be available in either cat or dog? If the height will be the same for both, then you can disregard this comment! Thank you. I'm looking forward to seeing the new versions.
Hi! Ps, you said there is two size for feline and canine, there were no option to choose in the survey~ I will like for canine! Ty
@Steve, Thank you for your support! We are as excited as your fur babies!
@Alexander, Thank you so much for your support! We will definitely input it as a GIFT, and we hope this method helps!
Tremendously excited for OMI! We have 4 furry babies that would benefit from such a helpful product. We're so excited! Cant wait!!
Hi. Gongratulations to a successful funding.
Would it possible to note a lower value in the custom Form for the packages to international destinations? This would save Money to the receipients. Also should this lower value on possible invoice within the package.
You have Then already the full amount of money from Kickstarter.
Merry Xmas and a happy, sucessful year 2018!
@Stephanie, Thank you for reaching out to us! Yes, if you were planning to gift OMI we will send a small gift to the recipient. Please message us or email email@example.com with your request! :) Sorry for the confusion!
Hi - was there a small gift prepared for those planning on giving OMI as a gift? You indicated that you had something planned, but didn't ever see any update.
@Christina, Thank you for your interest. It will be a universal adapter so it works for both 110v and 220v.
YES MY PRAYERS ARE ANSWERED
THIS PROJECT IS FULLY FUNDED WOO
Almost funded!!!!! :-)
Hi Vivipet, I have a question about voltage. Will it be a universal adapter or do we have to choose between 110 and 220?