Funded! This project was successfully funded on January 21, 2013.

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      Creator Mike DeLisa on March 7

      My tiny issue was fixed by you guys -- thanks so much. I love the turntable and have been playing it nonstop! Great work.

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      Creator U-Turn Audio on March 3

      @Mike - This should not be happening. Can you please email a description of your problem to info@uturnaudio.com so we can get to the bottom of this. Please include more detail about what sort of "warble" you are experiencing.

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      Creator Mike DeLisa on March 3

      Seems I need to reset the belt every few albums to prevent warble. Sometimes platter doesn't spin unless I give it a push after turning on turntable. Is that normal?

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      Creator U-Turn Audio on February 21

      @Jonathan - Oh no! Since you have a Limited Edition, you will want an OM-5E replacement stylus such as this one: http://www.needledoctor.com/Ortofon-5E-Stylus…. There is no need to replace the entire cartridge - it will be much easier to just slide in a new stylus.

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      Creator Jonathan O'Toole on February 19

      So I accidentally dropped my a record on the arm which it was playing another record and the stylus got bent out of shape. What stylus do you recommend as a replacement? Thanks

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      Creator U-Turn Audio on January 29

      @Mike and Paul - We hit a slight snag getting the last few out the door. Yours should be shipping within a week.
      @Ravi - Yes, you will receive a shipping notification as soon as your turntable leaves our workshop. You should get one within a week.
      @Dion - Happy to hear you are pleased! Unfortunately, we cannot avoid those Canadian taxes - sorry!

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      Creator Mike Wolfgang on January 29

      Was told in approximately 10 days my table would ship. It's now been three weeks. Any update on when my turntable will ship?

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      Creator Ravi Shah on January 27

      Are there shipping notifications? Or do they just go out? Either way, I'm excited. This is a present for a family member with an extensive mint record collection.

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      Creator dion on January 25

      $25 in COD charges later I have my turntable. Very pleased with the end product. Well done.

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      Creator paul klementowicz on January 24

      I hope I have not been forgotten. Waiting patiently for a shipping notification.

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      Creator U-Turn Audio on January 21

      @Michael - Early backers began receiving turntables at the beginning of September. Delayed delivery was due to 4x higher order volume than expected and a couple of key supplier delays that were documented in our updates. I am sorry for any inconvenience the wait has caused you.

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      Creator michael orr on January 21

      with all due respect, the reason it is 8 months late is NOT because i was the last on the list. come on now. nice one.

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      Creator Kyle K. on January 21

      Great, I will be monitoring my email for a shipping notification!

      Also, I was wondering what people's stance is on using a felt mat with the acrylic platter--it seems like the set-up video and other instructions seem to show the felt mat being used, but I have seen some indications online that the acrylic platter is supposed to eliminate the need for a felt mat.

      Any thoughts?

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      Creator U-Turn Audio on January 21

      @Michael - Your turntable should be shipping out today. Please know that this isn't at all true - our #1 priority for the past year has been delivering an amazing turntable to each and every one of our backers. Apologies that you had to wait longer at the end of the queue.
      @Kyle - Your table should be going out today as well.

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      Creator michael orr on January 21

      still nothing. they just don't care about us early backers. they have gotten what they want already. nice job guys! dat a boy!

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      Creator Kyle K. on January 20

      OK so it's been a week and a half, still no shipping notification.. Wtf is the excuse this time?

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      Creator U-Turn Audio on January 15

      @Matthew - Happy to hear you are enjoying it! All Kickstarter backers received Ortofon cartridges. We are currently sourcing the parts for the cue lever, so it might be a few months before it is available.

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      Creator Matthew K on January 14

      So did all kickstarter backers get the ortofon or did some get the AT?

      When will you start selling the cue lever?

      I received my table yesterday. Really enjoying it. Sounds way better than my old vintage table I've been using for a few years. Thanks for a great product.

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      Creator U-Turn Audio on January 13

      @Daniel - Your coupon will be included with your table!

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      Creator Daniel Callahan on January 13

      Ahhh thanks Kyle. I didn't get that email as I'm still considered a non-limited backer. I did however increase my pledge by $100 to have the platter and cartridge upgrade. I wonder if they will extend the discount to me... *cough cough* U-Turn Audio... :)

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      Creator Kyle K. on January 13

      @Daniel - After update #11 (September 5), when they announced the acrylic platter delay, limited edition backers go an email which included the following:
      "As a sign of our appreciation for your continued patience, we are offering our Kickstarter Limited backers 50% off the forthcoming Orbit Cue Lever, which we plan to begin selling once we are caught up with turntable orders."

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      Creator Daniel Callahan on January 12

      Hey Kyle K, when/where was it announced we would receive a discount on the tonearm add-on that's being developed?

      "As a consolation for the delay, we will be given half off of the tonearm add-on, but there is no indication that this will be available anytime soon."

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      Creator U-Turn Audio on January 9

      @Kyle - Thank you for the words of support, and apologies for any miscommunications around the local pickup delivery dates. We look forward to getting you your table soon.
      @Dion - You are no bother, and that reply was not intended to be dismissive. Please check your messages for a more thorough response.
      @Matthew - I realize the delays have been frustrating. We never set out to overpromise - but, as mentioned in our updates, there have been unforeseen obstacles that pushed back deliveries. We switched to AT a couple months ago, but you will still receive the Ortofon that was listed on our campaign.
      @Michael - I realize that the wait has been frustrating (especially being at the very end of the queue). Nobody who purchased a turntable after Kickstarter will receive their unit before you do. Please understand that we need to sell turntables to exist, and that opening orders to the general public is not intended to be a slight to our backers.

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      Creator michael orr on January 9

      also, i don't see how you can be selling units when you havent even fulfilled all backer orders. not to mention the reviewer units shipped

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      Creator michael orr on January 9

      they say, 'we are in the process of getting the last turntables out the door.' wouldn't this statement have been true since production started? oh boy

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      Creator dion on January 9

      From the tone of your reply, sorry for bothering you.

      6 months late, with nothing to show for it but curt & uncourteous communication and a coupon for another product that will be coming out at some nebulous point in the future.

      This'll be my last U-Turn product, regardless of the product quality. Keep the coupon. You may have fantastic engineering & audio chops, but your customer service is abhorrent.

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      Creator michael orr on January 9

      yep i would not have backed had i known what i was in store for. i echo the sentiments below.

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      Creator Matthew K on January 9

      I finally received a shipping notice after becoming more & more frustrated with the "couple more weeks" updates. While I appreciate your honesty in the updates you should have realized that "a couple weeks" wasn't feasible. If you told us 6 weeks and it took 5 people would be happier. Instead of missed deadlines.

      Also, when did you switch to the audio technica cartridges? I don't remember an update on that.

      Thanks and looking forward to getting my table.

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      Creator Kyle K. on January 9

      @U-Turn Audio - Like I said, I declined the local pick up option because I had already paid $25 shipping and was under the impression that my table would ship within a week or two based on the time line I had been provided. If I had known that I would be waiting 1.5+ more months I would have ate the $25 and opted for local pick up. Frankly, if I had known I was going to be waiting this long from the beginning I wouldn't have pledged for the table in the first place. The constant "couple weeks" estimates have started to make me feel a bit strung along at this point.

      That being said, I have no issues with your communication or transparency and am very appreciative of the effort you guys are clearly putting in over there. The positive responses around the 'net continue to build my excitement and I can't wait to receive my table soon!

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      Creator U-Turn Audio on January 9

      @kfkeller - Apologies that the wait has been frustrating. We all know that we had have faced delays, and we have been as transparent as possible about these. We were willing to accommodate your request for an early, local pickup on 12/7, and you declined this option. We have been prompt in our responses to your direct messages and comments. And have been as forthcoming with information as possible. All remaining turntables will go out within the next week and a half - which is basically in line with the schedule outlined in our 12/24 update.

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      Creator Kyle K. on January 9

      dion--that is correct. Here's a summary of the time lines I've been provided:
      9/14/13 (shortly after update announcing acrylic platter delay): Approximately 6 weeks = estimated shipment 10/26/13
      11/22/13: Approximately 3 weeks = estimated shipment 12/13/13
      11/27/13: I inquired about local pickup since I live in the Boston area and was not aware of the option when I made my pledge. I WAS TOLD THAT THEY COULD HAVE THE TABLE READY BY THE LOCAL PICKUP DAY (12/7/13). I decided not to participate in the local pick up since I would not be able to get my shipping costs refunded and I figured the table would ship shortly that time since their response led me to believe that it would be ready by = estimated shipment 12/7/13
      12/24/13 (Update #17): Stated it will take approximately 3 weeks to ship out remaining tables = estimated shipment = estimated shipment 1/14/13
      1/7/14: I requested more specific info and am now told that it "shouldn't be more than a couple weeks" = estimated shipment 1/21/13

      I understand that I am at the end of the queue but this is extremely frustrating. As a consolation for the delay, we will be given half off of the tonearm add-on, but there is no indication that this will be available anytime soon. On top of that, I inquired about paying for the upgraded Grado Green cartridge since my turntable is obviously still in production--can't be done...

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      Creator U-Turn Audio on January 9

      @Dion - We are doing 120/week and have 160 left to ship. So yours will be going out soon.

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      Creator dion on January 9

      By your own estimation you should be done by now, 5 weeks after receiving the platters. As you're clearly off-pace from your quoted 120/week (even considering the holiday) I believe a general update is warranted.

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      Creator U-Turn Audio on January 7

      @kfkeller and Samuel - Our current status is outlined in our 12/24 update. As mentioned there, we are in the process of getting the last turntables out the door. We will message you directly with details about your particular table.

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      Creator Kyle K. on January 7

      I'd appreciate an update to.

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      Creator Samuel Lee on January 7

      Can I get an update as to when I might expect my Orbit? Thanks.

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      Creator U-Turn Audio on January 6

      @Jonathan - Sent you a message with more specific info about your turntable. Nobody who ordered this December will be receiving their table before you receive yours.
      @Michael - Yes, we are still sourcing the parts for this. It should be available in a few months.
      @Stephen and Stacy - Awesome to hear! We are really huge fans of the Grado carts these days. And the AT95E is really a great value!

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      Creator Stephen and Stacy Wylie (Devino) on January 6

      Very nice table. Compares well with my Pro-ject Debut II and SL1800 (as well as an old Akai 103C).

      In fact, nicest in the house once that Ortophon 5e was removed. That is a JUNK cart. The AT95 and Grado Green that you picked are MUCH better and match sonically better as well. Stick with those!

      BTW Got an AT14SA cart on their now and Sound is GREAT.

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      Creator michael lamont on January 3

      Were you guys going to offer a tonearm elevator as as add on?

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      Creator Jonathan O'Toole on January 3

      Still nothing??? I'm confused how people who've ordered in Dec are getting there's shipped out and mine which I ordered during the original backing. Any thoughts on when it may head out the door?

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      Creator U-Turn Audio on December 27

      @Mike - Check the top of our troubleshooting page for some tips on belt installation: http://uturnaudio.com/troubleshooting. If these solutions don't work please email us directly at info@uturnaudio.com and we will help diagnose the problem.

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      Creator mike smith on December 27

      I'm also having a bit of trouble keeping the belt up without touching it to force it up while starting / stopping.

      Any advice on how to put in on in a way that will stay?

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      Creator noisebot on December 22

      picked up my orbit today, spun quite a few records and love it, sounds a lot better than my old turntable, takes bumps much better too. I'll be playing records more often now. my only real suggestion/want if there were to be any changes is I wish the lid hinges were stiffer. the shelf with my audio equipment isn't quite big enough to fully lift the lid (it only goes to about an 80 degree angle) so I have to hold it open with one hand and switch the record with the other, it's a bit awkward. if the hinges were stuff enough to stay in place when you lift the lid, or at least reduce the speed that the lid comes down, it would be perfect.

      environmental limitations aside, I dig it.

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      Creator Richard Thomas on December 19

      Best email ever from an unknown sender received this morning! It probably won't make it to Canada before Christmas but hopefully it will during the holiday for some good vinyl playing in my "music only" room. Thanks U Turn!

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      Creator Dave Parsons on December 16

      Still hoping I'll get mine in time to spin some old fashioned Christmas vinyl for when the family shows up.

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      Creator U-Turn Audio on December 15

      @Aaron - We are overdue for a Kickstarter update. If you have a question about your individual order please email us at info@uturnaudio.com
      @Mike - Thanks!

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      Creator Mike Mooney on December 15

      Got my table last week. Easy to set up, elegant in its simplicity, sounds amazing. Combine it with a spin-clean record washer and you'll rediscover your record collection. Great job guys!

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      Creator Aaron Russo on December 13

      Hi could I bother you for an update when you get a chance? Really looking forward to spinning up the new Arcade Fire vinyl!

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      Creator U-Turn Audio on December 12

      @John - Looks like yours is on the way out the door. Have you received a confirmation email from UPS with tracking info? If you did not get it today you should get the email tomorrow. Make sure you check your spam folder!

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      Creator Nabeel on December 11

      Just noticed the shipping notification... now I need to decide what I should play first. I enjoyed reading the review by the Audiophiliac on CNET.

      http://news.cnet.com/8301-13645_3-57614778-47/u-turn-orbit-an-audiophile-quality-turntable-for-$179/

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    ORBIT TURNTABLE in matte black. Comes with an MDF platter, pre-fitted with an Ortofon Omega MM cartridge. (US add $25 shipping, Canada add $35)

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    ORBIT KICKSTARTER LIMITED EDITION in COBALT BLUE. We are introducing this new color to celebrate reaching our $125k stretch goal. Same as the other Kickstarter Limiteds - it's powdercoated and comes with an upgraded zero-resonance acrylic platter and Ortofon OM-5e MM cartridge. (US add $25 shipping, Canada add $35).

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    Go all in with our KICKSTARTER BUNDLE. Includes the Orbit Kickstarter Limited Edition + "vinyl forever" wood block print + U-Turn t-shirt + sticker. (US add $30 shipping, Canada add $40)

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    ORBIT CHOOSE YOUR OWN ADVENTURE. We will work with you and our resident artist to create a truly one-of-a-kind (and fully-upgraded) turntable for you or a loved one. Your imagination is the only limit! (Available to US and Canada only)

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