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Much more than a normal soccer ball, the SOCCKET is a portable generator that provides fun and power to those who play with it.
Much more than a normal soccer ball, the SOCCKET is a portable generator that provides fun and power to those who play with it.
1,094 backers pledged $92,296 to help bring this project to life.

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E'rbody Gets A New SOCCKET

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Dear Kickstarter Supporters,

Over the past two years, we have walked a long and arduous road together. We started with a promising idea, and as a Kickstarter supporter, you witnessed the highs and lows of what delivering on this idea actually entailed.

When we released the first version of the SOCCKET, most of you received an incredibly underwhelming product with a slew of manufacturing and quality control errors. Some of you, due to shipping mishaps out of our control, still have yet to receive your original SOCCKET. And just about all of you have been wondering what the hell has been going on with the SOCCKET project in general.

In summary, we totally f*#ked up this Kickstarter campaign.

We have apologized for this quite a few times before, and we will do it again:

We could not be more sincerely sorry for all that has occurred with this campaign. Your messages of anger and confusion have always been heard, and it broke our hearts to not have answers for you when you so desperately wanted them.

It is important to note, however, that throughout all of this, we have always had the best intentions. We envision a world where play and technology can be used to disarm global ills and inspire social invention. While we found that executing on this vision was more difficult than we ever imagined, please trust that there was never a moment in time when we aspired to be the “Grinch that Stole SOCCKETS”.

If anything, our spirit character is more akin to Steve Urkel from the television show Family Matters. A loveable nerd that couldn’t seem to avoid awkward mishaps, Steve enraged even the calmest of those that came across his path. But he always meant well, and eventually he transformed into Stefan Urquelle...but that’s another story.

What we are trying to say is: Let us be your Stefan Urquelle. Here’s what we’ve done to get started:

1. Over the last year, we’ve taken your feedback and worked tirelessly to develop the SOCCKET II. Structurally redesigned to be sturdier with improved playability, the SOCCKET II is a far cry from the original and is built to last in various global terrains.

2. We’ve partnered with manufacturing and consulting firms that boast clients like Nike and Lego. Our partners know how to make stuff. Period. And our products will only continue to get better as a result.

3. We have invested in streamlined logistics services to improve delivery accuracy, and have equipped our customer service team with the tools they need to track down packages faster.

4. We are replacing all previously distributed impact SOCCKETS with the new SOCCKET II. Combined with our Think Out of Bounds Curriculum, these SOCCKETS will bring light and inspiration to thousands of children around the world.

5. We’re giving all eligible Kickstarter Supporters a free SOCCKET II.

We repeat, whether you received your original SOCCKET or not, you get a free SOCCKET II. In addition, we’re giving all of our Kickstarter Supporters exclusive early access to our online store 48 hours before we open it to the public.

Please watch your inbox for an email with your personalized store login information. If you don’t receive this email by 12pm EST on December 8, 2014, please email us at SOCCKETKickstarterSurvivor@u-play.co and we’ll get it to you ASAP. Please bear in mind that the email will be sent to the address you used on Kickstarter, which may not be your primary email address.

We recognize that it will take more than an apology, an appeal to your TGIF television nostalgia, and a new SOCCKET to earn your forgiveness. But hopefully, it’s a step in the right direction.

Keep playing, The Uncharted Play Team

Current Status of SOCCKET Production and Shipping

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Hello Kickstarter Family,

Since we began production in December of 2013, we have been able to develop improvements to the SOCCKET based on the honest and helpful feedback we receive from our customers. We became aware of the durability issues with the ball, resulting in scratches or material damage after limited amounts of play. Currently, we are working closely with our overseas vendors and manufacturing partners to improve the durability of the ball, producing a product that is able to withstand the rigors of regular recreational play.

Some of you have experienced these durability issues firsthand. If you have not already reached out to us, we welcome your comments and feedback. It is your honest feedback that helps us to make a better, more quality product. In addition, if you received a defective product, we will process your return free of charge, and provide you with our newer, more durable version at no cost to you.

While we are working as quickly as we can to address these issues, we also want to take the proper amount of time to make sure that we are producing a product of the highest quality, one that you will enjoy and be proud to own. We expect to have our new product ready to begin shipping within 2 - 3 weeks time. We know that is a long time to wait when some you have already been patiently waiting for many weeks.

We hope that you will consider this a worthwhile wait, knowing the product you will shortly receive will be of the utmost quality. Again, we apologize for our delays, and for your extended waiting time. Every effort is being made to make the highest quality product for your enjoyment, and we are sorry that is taking longer than we expected. We appreciate your understanding and value you as a member of the Uncharted Play family.

Thank you,

Jessica and the Uncharted Play Family

SOCCKET Shipping Details

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Hi Kickstarter family!

We hope you enjoyed a wonderful holiday! We are thankful for many things here at Uncharted Play, but most of all, we are thankful for you and all of your support! We have been working around the clock, assembling your SOCCKET package filled with fun and awesome surprises. You will be the first people to receive a SOCCKET, and we hope that makes you feel very special! All of your orders will begin shipping on December 14th, with all orders to be delivered no later than December 24th. If you have any questions, please feel free to reach out, we are here for you!

Also, some of you have commented that you did not receive the survey. Kickstarter does not permit us to send the survey more than once. If you did not receive the survey, please send us an email so we can make sure to get all the proper information so you can get your SOCCKET!

We will continue to keep you posted on the progress of your SOCCKETs, and we can't wait for you to get them!

Thanks again, you guys are the best!

Jessica and the Uncharted Play family

Surveys and Gifts!

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Hi there Uncharted Play fans! 

We are working around the clock to get your SOCCKETs ready, thank you again for your patience! Earlier this week, we sent you a survey to learn a little more about why you love the SOCCKET, and also to get your shipping information so we can send you your SOCCKET. Thank you to everyone who filled out the survey, we love hearing from you! If you did not receive the survey, or had trouble filling it out, please send us a note and let us know. 

As we mentioned, we are sending a gift to all of you, for your amazing support of the SOCCKET. Your gifts are on the way, so be on the lookout! We will continue our regular updates, and keep you posted on the progress of your SOCCKETs. Thanks again, you guys are so awesome! 

Jessica

A Special Surprise! Plus A Few More Updates

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Hey there Kickstarter family,

Thank you again for your patience as we work hard to get your SOCCKETs ready! As you know, we have a brand new manufacturing facility, and we are currently in the process of hiring staff to work on the assembly of your SOCCKETs.

As promised, we are sending a gift to all of you who placed an order for a SOCCKET, to let you know just how awesome we think you are. Your gift will be sent out next week, so be on the lookout! 

Additionally, there are many of you who did not order a SOCCKET, but who pledged $10 or more to our cause. We are so thankful for your support! Our initial campaign indicated that you would receive a wristband, but we wanted to give you something even cooler, because you guys are also really awesome:

It is a limited edition Uncharted Play 12-ounce collapsable BPA-free water bottle, carabiner included! We hope you enjoy it, and that it helps you stay healthy and hydrated while you play!

We will continue our regular updates, and keep you posted on the progress of your SOCCKETs. 

Thanks again, you guys are the best!

Jessica