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A set of titanium utensils: healthy, convenient, stylish, and, most of all, sustainable.
A set of titanium utensils: healthy, convenient, stylish, and, most of all, sustainable.
3,850 backers pledged $272,664 to help bring this project to life.

Shipping Update (Round TWO!)

Posted by TWINZ studio (Creator)
90 likes

Hi there everyone!

So, we all know that shipping has been a little delayed, and we cannot apologize enough: we've been waiting on customs/port authority to release our goods, and it has taken a little longer than expected. But do not fear, they have just contacted us today to let us know that everything is clear and we can finally get our goods!

While we were hoping and expecting to start shipping a couple weeks ago, now the time has come at long last! Starting Monday, we will be in full swing "ship-mode" and be sending everything to all you lovely backers! Once we prepare your order for shipping, you will receive tracking information via your email!

Thank you so much for your patience - we will continue to be here to answer questions, confirm orders, and make sure you are all set! You guys seriously ROCK!

All the best,

The TWINZ Team

Heather Walters, Daniel Saur, and 88 more people like this update.

Comments

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    1. TWINZ studio Creator on

      We are 50% done with the orders! We are still working our way up the list and expect to finish by the end of the next week or early the week after - we are working hard and making sure everything is perfect for you guys! Hang tight and if you haven't received tracking info, etc., It will be coming soon!

    2. Ebrech Sage on

      Exciting, can't wait to receive my tracking number!

    3. Doktor Jones
      Superbacker
      on

      If you give people some sort of time frame/range, most will settle down until that range has been exceeded; and if there are any further unanticipated delays, notification *prior* to the end of that range will satisfy at least some of the folks who otherwise might start to get worried.

    4. Doktor Jones
      Superbacker
      on

      When you say "it is being sent shortly", what constitutes shortly? I know you can't pinpoint an exact date and time or anything, but is "shortly" like 1-2 days? some time this week? 1-2 weeks?

      Less for myself (I'm curious but not too worried about it), and more for those who are getting worried/upset/impatient :)

    5. Missing avatar

      Joel Nunley on

      Got confirmation of my order but it still says the standard rest when i upgraded thru PayPal... am i getting the titanium rest?

    6. TWINZ studio Creator on

      We have been steadily but surely shipping out the orders, so if you haven't received a tracking number and/or your delivery, it is being sent shortly!

    7. Fu-Yia Hsieh on

      Is it on the way now? Haven't seen the tracking number update.

    8. Ann Adair on

      Would love to know when to expect these! Can't wait!

    9. Missing avatar

      Bluewr on

      Is the shipping started?

    10. Andy Simmons on

      I haven’t received a shipping notice or tracking number. When can we expect these?

    11. Tiffani Llewellyn on

      where's the shipment??? I keep waiting and expecting, but I haven't seen it yet!

    12. Missing avatar

      Nathaniel Johnson on

      When are the tracking numbers going to be sent out via email?

    13. Missing avatar

      Nao Lester on

      I got my chopsticks but I never got my chopstick stands.

    14. Missing avatar

      Zachary Hausner on

      Do you have a tracking order for my shipment as of yet?

    15. Missing avatar

      Jack Bennett on

      any update on the update?

    16. MissKitty
      Superbacker
      on

      Thank you so much for your updates. I appreciate them and look forward to receiving mine in due course! =^.^=

    17. Missing avatar

      Jack Bennett on

      Most excellent - really looking forward to getting these.

    18. Michele Crippen on

      Great news! I can’t wait to get mine.

    19. Megan Quinn
      Superbacker
      on

      Woo-hoo!

    20. Andy
      Superbacker
      on

      Sweet News. WhoopWhoop!