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Meet the world’s most revolutionary luggage, featuring zipperless entry for faster access, USB charging, a built-in scale, and GPS.
Meet the world’s most revolutionary luggage, featuring zipperless entry for faster access, USB charging, a built-in scale, and location tracking.
Meet the world’s most revolutionary luggage, featuring zipperless entry for faster access, USB charging, a built-in scale, and location tracking.
3,566 backers pledged $1,395,370 to help bring this project to life.

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    1. Jeff Linder
      Superbacker
      on February 13

      Edit to prior - Kickstarter can 'BAN' them.

    2. Jeff Linder
      Superbacker
      on February 13

      Quoting the terms and conditions does nothing except Kickstarter can back them. They are either broke or gone, asking for a refund is like asking for blood from a turnip. And the CC request was denied due to age.. I could probably get a judgement in small claims court, but like other failed projects they can just declare bankruptcy and void all claims anyway.

      Face it, its lost funds.

      The sad part is I like my carryon for some things, just not enough to want 2. The bigger one was going to be a camera bag with the nice top opening.

    3. Missing avatar

      Eric Paulson
      Superbacker
      on February 8

      Refund please

    4. tpgem on February 5

      I have not received my reward. Please refund .
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    5. Missing avatar

      Akilan Arumugham on February 3

      If any one files a class action against these guys, I am in!! I would help get it started as well, with some guidance.

    6. Oriane Wagen'Girl on January 25

      Nope, last time was September 2016 for me...

    7. Jeff Linder
      Superbacker
      on January 19

      For the record I did try a CC dispute. Due to the age, the vendor gets another chance to fix it, if not it will probably end up in small claims. Has anyone had any contact from them since Feb of 2017?

    8. T R Jacobs on January 17

      I backed the checked baggage, plus GPS, plus other scummy stuff and have 435.00. Invested in what seems to be as real as a unicorn's fart. I have told them to ship a carry on, as I would rather have that than nothing. I assume that they burned through the inventory and are too broke to make more product. If I receive anything I will post an update.

    9. Jeff Linder
      Superbacker
      on January 16

      I'm debating what to do here. I actually love the carryon but oddly enough for road trips more than flying, and I'd love the checked bag so I don't want to start a CC dispute, etc. But with no updates in almost a year, lets face it, the odds of seeing a bag are toast.

    10. Kirpa Singh Gulati
      Superbacker
      on January 13

      If you can't deliver our checked baggage, can you atleast still convert my checked to a carry on and send that across? Its better to get something out of it rather than nothing at all - or atleast some decent update on this long gap.

      Didn't you guys also have some sort of a deal at Shark Tank where you said the Sharks would get their money back in 2 years or else double their equity?? Aren't your two years up already at this point? So much for being a billion dollar company, you should have handled this better...My first trunkster carry-on is pretty decent if not perfect and is a great conversation piece, its just too bad you guys chose to kick your backers over their heads when you couldn't deliver a larger size.

    11. Missing avatar

      Laurie Simone on January 10

      I want a refund.

    12. Missing avatar

      Robin St. Martin on January 6

      I own jessepotash.com, Gastonblanchet.org, gastonblanchet.biz, jessepotashtrunkster.com, gastonblanchettrunkster.com.

      Would be happy to sell these URL’s to the highest bidder. Leave your contact details and $$offer in the comments and I will email you

    13. Missing avatar

      Bruce Tsay on January 3

      Anyone got their checked unit?

    14. Missing avatar

      Jenni Wilson on December 21

      I filed a complaint with the Illinois AG office. We'll see how it goes.

    15. Missing avatar

      Simon Zion on December 19

      This was my first Kickstarter project that I funded and it was a scam. Three years on I'm noticing a trend on Kickstarter....and STILL waiting for my suitcase. How do I get a refund"?

    16. Hung Ha on December 18

      I agree with this guy.

      simon tan Superbacker on December 6
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount

    17. GINA CAMILLO on December 17

      I want a refund. It's been ages!!!!

    18. Phill Lawson-Shanks on December 14

      Agreed!

      If the larger "checked baggage" unit is not viable - refund the value of all items not shipped. 3 years is enough time to determine if you are able to produce the product or not.

    19. cameron petersen on December 13

      Give. Us. Refunds.
      All I want is a refund for the portion not delivered. The full size case. The carry on bag arrived and is used a lot. Deliver the remaining product or deliver a refund.
      “SUCCESS” my ass.

    20. Missing avatar

      Melanie Weller on December 12

      We never received our second, larger suitcase and you have not responded to communication via your website. We need a refund.

    21. Missing avatar

      Kellie Edwards on December 9

      One of the first backers. Got my carry on and love it. I am still waiting for the checked baggage. I assume we are never getting it. Repayment is due. The complete failure to communicate with backers about this is incredibly disappointing and affected all entrepreneurs in this area.

    22. simon tan
      Superbacker
      on December 6

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount

    23. Missing avatar

      Peta Morrison on November 21

      I would like to know where my suitcase is. The site says it was sent in March 2016. That’s not true. It seems there is a big issue with this pledge.

    24. Missing avatar

      Christopher Lee on October 25

      do contact Scott, wrong Trunkster. Sorry about that.

    25. Missing avatar

      Christopher Lee on October 24

      I have been chasing these assholes for 2 years. No response, So I tracked them down on Linkedin, no response. I know that Gaston Blanchet lives in Miami. When I track down his address I will post it. You could try the Scott Adams, scott@scottadams.ca, he is listed as the domain admin.

    26. Oriane Wagen'Girl on October 17

      US backers, you need to start looking at legal pursuits, from abroad i've used everything possible and it's not working. It's much easier if the complaint and the company are in the same country.

    27. Jax on October 16

      as a follow up to what I just posted. . . wow I had a much different experience. My son loves his trunkster carry on. It's fits in the overhead and under the seat. The battery charger has saved all four members of the family on different trips. We travel domestically in America, as well as Europe and it hasn't caused any problems or had any issues. It' been used ALOT. Yes it took a long time to get, but as I posted earlier, I had no idea what went into the manufacturing of a new idea. I think I'd been impressed even if it didn't work. But it DOES. it works just like I hoped it would and as they told me it would

    28. Jax on October 16

      I funded this so far back that I didn't even know what Kickstarter was and thought I was just BUYING a cool suitcase for my young son. I finally got the trunkster and gave it to my son two years ago this Christmas. We travel a lot as a family and this is the only suitcase he has ever used since I gave to to him, including a 3 week trip to Switzerland. It's awesome. I wish I had a bigger one for him, or my husband. One day I'll get another one. It was worth the wait. The style might not seem quite as fresh as when the design first caught my eye, but its still fantastic. The battery pack might not seem as revolutionary as it was when it first caught my eye all those years ago, but it works great, and as advertised. It's been a really interesting learning experience for me to get all the updates over the years it took for them to finally manufacture it. I'm so glad I stuck it out and never asked for my money back. I shared every trunkster update with my son, who graduates from high school this June and is off to Carnegie Mellon to major in computer science/industrial design next fall, so he learns a lot about design as well. My hats off to these guys. It's VERY easy to have a great idea. It's really hard to figure out a way to bring the idea to life and virtually impossible to see it through to to the manufacturing phase. What they've done is almost impossible but they never gave up and sent me a product that was AS COOL as advertised. Yay for them! Order a trunkster. They're very cool!

    29. Mark Gray
      Superbacker
      on October 4

      Guess I jinxed it by saying the GPS tracker and battery pack were the good bits - the former now has a fault and the latter is no longer fully charging. Oh well!

    30. Missing avatar

      Stacie Hill on October 2

      It seems many of us are in the same situation but have been told different stories. I received the carry on version, but never a GPS tracking unit and have yet to receive a checked bag. They stopped responding to me about a year ago. I am US based and would be interested to learn what options we have since they are purportedly selling this product now.

    31. cameron petersen on October 2

      Give us our money back. Checked luggage never materialized. Carry on did and it’s ok at best.
      Two years ago you accepted my money. Two. Years. Ago. I’ll sign a class action suit. Let’s do it.

    32. Missing avatar

      Charles A Syms, III on September 24

      Please refund the difference since there will not be a carry on
      Charles Syms

    33. Missing avatar

      Elodie ottow on September 10

      I'm on the same boat as everyone else. Received the poorly made carry on and no check in luggage to be seen. Isn't there a class action suit we can do? Or is there anyway we can get refunded??

    34. tpgem on September 4

      They simply failed. Because it is an bad shape item that as we know what carry-on looks is. No Chinese who likes fake making of these bags. So we never going to get checked size .

    35. Karen Ann Niedermeyer on September 4

      hi. I too backed this project and received the cabin case but not the carry-on. Jesse emailed me to say the check-in case would be sent out later but that was a year ago. Sadly they are not responding to my queries. Does anyone have some advice?

    36. Robert Strong on September 3

      I was a funder of this Kickstarter. The carry-on version was not made very well, the checked version never arrived, and no one from the company responds to inquiries. I would love to get my money back.

      I posted this comment on their youtube video also. Here: https://www.youtube.com/watch…

    37. JamesBingo on August 21, 2017

      Gaston Can Be Found On Linked In - https://www.linkedin.com/in/gastonblanchet

      Feel Free To Chase Him Down!

    38. JamesBingo on August 21, 2017

      Just Keep Publishing The Names

      Jesse Potash & Gaston Blanchet

      This Will Ensure These Two Cowards Never Get Another Cent From VCs & Any Prospective Employer Knows How Pathetic They Are! #SEO

    39. Missing avatar

      Cauê Cardoso on August 20, 2017

      I was one of the backers and still have not receive my bag.
      more than 2 years sending e-mails, and no answer

    40. Tom on August 20, 2017

      I just used my carry on for the first time. Pretty cool. Too bad it cost me 500+ cause i never got the chkin

    41. Britt F. Frey on August 18, 2017

      I contacted them at the beginning of the year about my checked bag and was told they would be shipped in late spring. I have tried to contact them three times this summer with no response. I suppose I'll file complaints with the BBB and any other organizations I can find, for both Trunkster and Kickstarter.

    42. Oriane Wagen'Girl on August 8, 2017

      I am currently writing a complaint with https://www.econsumer.gov, which can be useful for us europeans. Has anyone found a postal address for this bullshit company Trunkster ?!?

    43. Missing avatar

      Tim on August 7, 2017

      Pledged for 2 and never got them, won't even reply??? What is this??? Give me my money back! This is ridiculous!!!

    44. Oriane Wagen'Girl on August 7, 2017

      We clearly need to find a way to legalize our complaints. Anyone ready to do that in the US ? It will be difficult for us living abroad... :/

    45. Missing avatar

      kate a
      Superbacker
      on July 18, 2017

      for those with pets, it makes a nice cat bed. a very expensive cat bed. but better than letting it gather dust, right?

    46. Mark Gray
      Superbacker
      on July 17, 2017

      @Kevin Still That's not Trunkster. It contains a zipper.

      @Jill Zolkos The creators are not contactable (at least not unless they want to be). Even their suppliers don't appear to have confidence in them (at least not the one I contacted). I'd accept another carry-on (to relegate to the garage, never to be used) at this point - at least the battery pack and tracker work - but they won't even do that now. You may get lucky in a fire sale when they finally pack up and go home.

      If nothing else, this whole sorry mess proves that the zipper still wins. They may be the weak point, but flimsy roll-up doors are weaker. This is one case where we all should have seen sense and ran a mile. Lesson learned!

    47. Jill Zolkos on July 10, 2017

      So what's the best course of action here? Anyone successfully in getting their money back??

    48. Missing avatar

      Kevin Still on July 10, 2017

      Here's the bag that Trunkster tried (and failed) to make:
      https://www.awaytravel.com/luggage/carry-on

      I was one of the "lucky ones" that actually got the luggage, but I sold it on eBay the same day I took it out of the box. It was terrible. Bad wheels, poor quality and bad design.

    49. Oriane Wagen'Girl on July 6, 2017

      @Yousaf, I am right behind you ! I've got time to spare tonight so I will look into it, thanks for the info...

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