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Meet the world’s most revolutionary luggage, featuring zipperless entry for faster access, USB charging, a built-in scale, and GPS.
Meet the world’s most revolutionary luggage, featuring zipperless entry for faster access, USB charging, a built-in scale, and location tracking.
Meet the world’s most revolutionary luggage, featuring zipperless entry for faster access, USB charging, a built-in scale, and location tracking.
3,566 backers pledged $1,395,370 to help bring this project to life.

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    1. Missing avatar

      Dac
      Superbacker
      just now

      As I have not received my reward and declare a refund to be paid in full.
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.
      and,
      New Terms under https://www.kickstarter.com/terms-of-use
      "If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."

    2. Eric Moirez 4 days ago

      As I have not received my reward and declare a refund to be paid in full.
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.
      and,
      New Terms under https://www.kickstarter.com/terms-of-use
      "If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."

    3. Missing avatar

      Christin VonMusser 4 days ago

      As I have not received my reward and declare a refund to be paid in full.
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.
      and,
      New Terms under https://www.kickstarter.com/terms-of-use
      "If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."

    4. Kara
      Superbacker
      5 days ago

      Backer 532

      As I have not received my reward and declare a refund to be paid in full.
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.
      and,
      New Terms under https://www.kickstarter.com/terms-of-use
      "If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."

    5. Missing avatar

      Will Oswald 6 days ago

      As I have not received my reward and declare a refund to be paid in full.
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.
      and,
      New Terms under https://www.kickstarter.com/terms-of-use
      "If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."

    6. Missing avatar

      Edwin Ngo 6 days ago

      As I have not received my reward and declare a refund to be paid in full.
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.
      and,
      New Terms under https://www.kickstarter.com/terms-of-use
      "If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers."

    7. Missing avatar

      Ben
      Superbacker
      on April 6

      Haven't received my backed Products yet!
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    8. Avtar on April 6

      Like all these other people, I have not received my reward. I demand a full refund for my pledge amount.

    9. Hung Ha on March 29

      Still nothing. And Kickstarter doesn’t do crap. I’ve emailed back and forth with them and all they can say is to email creator. And they (Kickstarter) are not responsible for fulfillment or refunds. What BS is that. If you profit, you are responsible. Its like saying, I’m not responsible for a bank robbery, but I showed the robber how to access the bank, gave him security codes and showed him where all the holes in security are. You weren’t physically there. But you gave the necessary tools for the heist.

    10. Athena Masci on March 14

      I have sent them multiple emails and have gotten no response. Please, just refund me or send me a checked bag. Something. Don’t just steal my money after all this time.

    11. Jeff Linder
      Superbacker
      on February 13

      Edit to prior - Kickstarter can 'BAN' them.

    12. Jeff Linder
      Superbacker
      on February 13

      Quoting the terms and conditions does nothing except Kickstarter can back them. They are either broke or gone, asking for a refund is like asking for blood from a turnip. And the CC request was denied due to age.. I could probably get a judgement in small claims court, but like other failed projects they can just declare bankruptcy and void all claims anyway.

      Face it, its lost funds.

      The sad part is I like my carryon for some things, just not enough to want 2. The bigger one was going to be a camera bag with the nice top opening.

    13. Missing avatar

      Eric Paulson
      Superbacker
      on February 8

      Refund please

    14. tpgem on February 5

      I have not received my reward. Please refund .
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    15. Missing avatar

      Akilan Arumugham on February 3

      If any one files a class action against these guys, I am in!! I would help get it started as well, with some guidance.

    16. Oriane W on January 25

      Nope, last time was September 2016 for me...

    17. Jeff Linder
      Superbacker
      on January 19

      For the record I did try a CC dispute. Due to the age, the vendor gets another chance to fix it, if not it will probably end up in small claims. Has anyone had any contact from them since Feb of 2017?

    18. T R Jacobs on January 17

      I backed the checked baggage, plus GPS, plus other scummy stuff and have 435.00. Invested in what seems to be as real as a unicorn's fart. I have told them to ship a carry on, as I would rather have that than nothing. I assume that they burned through the inventory and are too broke to make more product. If I receive anything I will post an update.

    19. Jeff Linder
      Superbacker
      on January 16

      I'm debating what to do here. I actually love the carryon but oddly enough for road trips more than flying, and I'd love the checked bag so I don't want to start a CC dispute, etc. But with no updates in almost a year, lets face it, the odds of seeing a bag are toast.

    20. Kirpa Singh Gulati
      Superbacker
      on January 13

      If you can't deliver our checked baggage, can you atleast still convert my checked to a carry on and send that across? Its better to get something out of it rather than nothing at all - or atleast some decent update on this long gap.

      Didn't you guys also have some sort of a deal at Shark Tank where you said the Sharks would get their money back in 2 years or else double their equity?? Aren't your two years up already at this point? So much for being a billion dollar company, you should have handled this better...My first trunkster carry-on is pretty decent if not perfect and is a great conversation piece, its just too bad you guys chose to kick your backers over their heads when you couldn't deliver a larger size.

    21. Missing avatar

      Laurie Simone on January 10

      I want a refund.

    22. Missing avatar

      Robin St. Martin on January 6

      I own jessepotash.com, Gastonblanchet.org, gastonblanchet.biz, jessepotashtrunkster.com, gastonblanchettrunkster.com.

      Would be happy to sell these URL’s to the highest bidder. Leave your contact details and $$offer in the comments and I will email you

    23. Missing avatar

      Bruce Tsay on January 3

      Anyone got their checked unit?

    24. Missing avatar

      Jenni Wilson on December 21

      I filed a complaint with the Illinois AG office. We'll see how it goes.

    25. Missing avatar

      Simon Zion on December 19

      This was my first Kickstarter project that I funded and it was a scam. Three years on I'm noticing a trend on Kickstarter....and STILL waiting for my suitcase. How do I get a refund"?

    26. Hung Ha on December 18

      I agree with this guy.

      simon tan Superbacker on December 6
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount

    27. GINA CAMILLO on December 17

      I want a refund. It's been ages!!!!

    28. Phill Lawson-Shanks on December 14

      Agreed!

      If the larger "checked baggage" unit is not viable - refund the value of all items not shipped. 3 years is enough time to determine if you are able to produce the product or not.

    29. cameron petersen on December 13

      Give. Us. Refunds.
      All I want is a refund for the portion not delivered. The full size case. The carry on bag arrived and is used a lot. Deliver the remaining product or deliver a refund.
      “SUCCESS” my ass.

    30. Missing avatar

      Melanie Weller on December 12

      We never received our second, larger suitcase and you have not responded to communication via your website. We need a refund.

    31. Missing avatar

      Kellie Edwards on December 9

      One of the first backers. Got my carry on and love it. I am still waiting for the checked baggage. I assume we are never getting it. Repayment is due. The complete failure to communicate with backers about this is incredibly disappointing and affected all entrepreneurs in this area.

    32. simon tan
      Superbacker
      on December 6

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount

    33. Missing avatar

      Peta Morrison on November 21

      I would like to know where my suitcase is. The site says it was sent in March 2016. That’s not true. It seems there is a big issue with this pledge.

    34. Missing avatar

      Christopher Lee on October 25

      do contact Scott, wrong Trunkster. Sorry about that.

    35. Missing avatar

      Christopher Lee on October 24

      I have been chasing these assholes for 2 years. No response, So I tracked them down on Linkedin, no response. I know that Gaston Blanchet lives in Miami. When I track down his address I will post it. You could try the Scott Adams, scott@scottadams.ca, he is listed as the domain admin.

    36. Oriane W on October 17, 2017

      US backers, you need to start looking at legal pursuits, from abroad i've used everything possible and it's not working. It's much easier if the complaint and the company are in the same country.

    37. Jax on October 16, 2017

      as a follow up to what I just posted. . . wow I had a much different experience. My son loves his trunkster carry on. It's fits in the overhead and under the seat. The battery charger has saved all four members of the family on different trips. We travel domestically in America, as well as Europe and it hasn't caused any problems or had any issues. It' been used ALOT. Yes it took a long time to get, but as I posted earlier, I had no idea what went into the manufacturing of a new idea. I think I'd been impressed even if it didn't work. But it DOES. it works just like I hoped it would and as they told me it would

    38. Jax on October 16, 2017

      I funded this so far back that I didn't even know what Kickstarter was and thought I was just BUYING a cool suitcase for my young son. I finally got the trunkster and gave it to my son two years ago this Christmas. We travel a lot as a family and this is the only suitcase he has ever used since I gave to to him, including a 3 week trip to Switzerland. It's awesome. I wish I had a bigger one for him, or my husband. One day I'll get another one. It was worth the wait. The style might not seem quite as fresh as when the design first caught my eye, but its still fantastic. The battery pack might not seem as revolutionary as it was when it first caught my eye all those years ago, but it works great, and as advertised. It's been a really interesting learning experience for me to get all the updates over the years it took for them to finally manufacture it. I'm so glad I stuck it out and never asked for my money back. I shared every trunkster update with my son, who graduates from high school this June and is off to Carnegie Mellon to major in computer science/industrial design next fall, so he learns a lot about design as well. My hats off to these guys. It's VERY easy to have a great idea. It's really hard to figure out a way to bring the idea to life and virtually impossible to see it through to to the manufacturing phase. What they've done is almost impossible but they never gave up and sent me a product that was AS COOL as advertised. Yay for them! Order a trunkster. They're very cool!

    39. Mark Gray
      Superbacker
      on October 4, 2017

      Guess I jinxed it by saying the GPS tracker and battery pack were the good bits - the former now has a fault and the latter is no longer fully charging. Oh well!

    40. Missing avatar

      Stacie Hill on October 2, 2017

      It seems many of us are in the same situation but have been told different stories. I received the carry on version, but never a GPS tracking unit and have yet to receive a checked bag. They stopped responding to me about a year ago. I am US based and would be interested to learn what options we have since they are purportedly selling this product now.

    41. cameron petersen on October 2, 2017

      Give us our money back. Checked luggage never materialized. Carry on did and it’s ok at best.
      Two years ago you accepted my money. Two. Years. Ago. I’ll sign a class action suit. Let’s do it.

    42. Missing avatar

      Charles A Syms, III on September 24, 2017

      Please refund the difference since there will not be a carry on
      Charles Syms

    43. Missing avatar

      Elodie ottow on September 10, 2017

      I'm on the same boat as everyone else. Received the poorly made carry on and no check in luggage to be seen. Isn't there a class action suit we can do? Or is there anyway we can get refunded??

    44. tpgem on September 4, 2017

      They simply failed. Because it is an bad shape item that as we know what carry-on looks is. No Chinese who likes fake making of these bags. So we never going to get checked size .

    45. Karen Ann Niedermeyer on September 4, 2017

      hi. I too backed this project and received the cabin case but not the carry-on. Jesse emailed me to say the check-in case would be sent out later but that was a year ago. Sadly they are not responding to my queries. Does anyone have some advice?

    46. Robert Strong on September 3, 2017

      I was a funder of this Kickstarter. The carry-on version was not made very well, the checked version never arrived, and no one from the company responds to inquiries. I would love to get my money back.

      I posted this comment on their youtube video also. Here: https://www.youtube.com/watch…

    47. JamesBingo on August 21, 2017

      Gaston Can Be Found On Linked In - https://www.linkedin.com/in/gastonblanchet

      Feel Free To Chase Him Down!

    48. JamesBingo on August 21, 2017

      Just Keep Publishing The Names

      Jesse Potash & Gaston Blanchet

      This Will Ensure These Two Cowards Never Get Another Cent From VCs & Any Prospective Employer Knows How Pathetic They Are! #SEO

    49. Missing avatar

      Cauê Cardoso on August 20, 2017

      I was one of the backers and still have not receive my bag.
      more than 2 years sending e-mails, and no answer

    50. Tom on August 20, 2017

      I just used my carry on for the first time. Pretty cool. Too bad it cost me 500+ cause i never got the chkin

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