Frequently Asked Questions
At the end of our Kickstarter campaign, we will be sending out a survey to all our backers via Kickstarter to ask for their colour preferences and postal details.Last updated:
In the rare circumstance a problem arose anytime within the first year of you using your TROVE due to workmanship and beyond what would be reasonably considered general wear and tear then we would happily replace for a new TROVE. All we ask is that you look after your products as you would any other product which uses natural leather and follow the care instructions provided for natural leather.
We pride ourselves on the quality of our manufacturing and leather work and each TROVE will follow the same strict processes and checks we follow for all of our current customers and expect your TROVE to last a long time.
TROVE is designed as a slim wallet to work with upto 10 cards so if you start trying to pack in 40 cards along with a years worth of receipts you might encounter a few problems :-)Last updated:
YES you can! If you would like to get a Factory Edition TROVE in combination with a Collections TROVE just pledge for £25 option and when asked enter and extra £30 (£25+£30=£55), when we send out the survey at the end of the campaign you can tell us what Collections TROVE you want along with the Factory Edition.
If you have pledged already, then please increase your pledge by either £25 or £30 to get the TROVEs you want. We will definitely get everybody the TROVEs that they have asked for.Last updated:
We have decided to launch TROVE on Kickstarter to reach a large audience and find a customer base that appreciates and understands what we do.
So as a backer you will become part of our story as we start our journey to make the TROVE the ultimate slim card case wallet, you will have special mention on our backer's wall on our website, you will gain our respect and admiration for having impeccable taste, after the campaign you will receive exclusive updates about our production process at key milestones, and you will be the first group to find out about our new TROVE releases in the future along with backer's Special offers.
For physical rewards, you will be one of the very first in the world to own a TROVE! with FREE international shipping offered to Kickstarter backers only, so total cost will be higher after the campaign.Last updated:
We spent many weeks experimenting with RFID blocking in the TROVE but concluded it was an all or nothing affair. We wanted to make the TROVE a touch and go wallet, so if you have an RFID card like an Oyster Card (London Transport travel card) in your TROVE you won't have to pull it out to use it.
With regards to "card clash" issues, where you have more than one RFID card in your wallet and a scanner can not distinguish between them, we have also tried different methods of separation but the technology used by card companies has been designed to only read one card at a time. My personal solution is to use two TROVEs, one for my Oyster card + gym card + membership cards and the second for bank cards and loyalty card for shopping. If I only had one TROVE the three easily accessible compartments allow me to pull out the card I need effortlessly anyway.
We wanted to concentrate on what we were best at with the TROVE i.e. Leather crafting a premium slim wallet. Others have RFID blocking but lack options to not block signals when required. We have designed the TROVE to have the possibility of RFID blocking as the user wishes.Last updated:
The TROVE will comfortably carry 10 standard credit cards plus some cash. I have been regularly carrying 8 cards + a few business cards + some cash in mine and it works great!Last updated:
Andras Polonyi, our principle photographer, used a Canon 5d to shoot the video as well as taking most of the photographs.Last updated:
We have looked at other elastic type wallets and decided that users should be able to get something better than just one elasticated pocket! TROVE was conceived by leather craftsmen and incorporates more leather content than elastic. On the practical side not only does the leather give the wallet some shape and structure, it also strengthens it to last longer, and to top it off the folds of the leather creates THREE distinct compartments for you to organize your cards, cash and tools the way you like.
On the design side, we are using three main separate components to make the TROVE; the elastic, the top leather and bottom leather, which gives us 3 different colour panels to mix and match with. The possible combinations of colour are virtually endless!Last updated:
We designed the TROVE to work the way you want it to by offering options which extends from how you choose to organize your cards to what colour you want to use for the day/night. The reversible function of the TROVE is just another way you can use it by giving the option to hold other valuables like headphones (http://instagram.com/trovecc for more use cases) or a house key.Last updated:
Don't see the answer to your question? Ask the project creator directly.Ask a question