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Transporter is an online, but off-cloud storage solution for privately sharing, accessing and protecting all of your valuable files.
1,055 backers pledged $260,453 to help bring this project to life.

Initial Units Have Shipped!

Posted by Transporter (Creator)

Hey Kickstarters,

We know yesterday's launch news raised a lot of questions about the status of your units, so we wanted to provide a quick update. The great news is we hit a major milestone yesterday as the initial batch of units have shipped from the factory in China to D&H - our North American distribution partner. 

We expect to receive the units into distribution in approximately a week and immediately start shipping out to the initial backers. Once your unit has shipped, you will receive a confirmation email with Fed Ex tracking information.

We expect to have all Kickstarter orders fulfilled in the next 2-3 weeks, so if you have not received your confirmation email next week, please be patient. Our hope is that folks that have backed other Kickstarter hardware projects will be pleased with our ability to get units in your hands within a few weeks of our original commit, especially when you consider we exceeded our goal by 160 percent. 

This might be stating the obvious, but we also want backers to know that all Kickstarter orders will be fulfilled before we start to fulfill any other pre-orders. It's the right thing to do.

NOTE: If there were issues processing your payment or you have either not completed the survey or paid for shipping, then your unit(s) will be delayed. You should have received an email notice from Amazon regarding the status of your payment and multiple emails from Kickstarter to complete the survey.

If you are unsure about whether or not you have paid for shipping, this is really easy to determine. Simply add $10 for every unit you ordered to the minimum pledge level that is displayed on the right side of our Kickstarter page. For example, if you pledged for a single unit with no drive ($179 displayed), your pledge amount should be $189 with shipping. If you pledged for two units with no drives ($349 displayed), your pledge amount should be $369 with shipping.

If you have not yet paid for shipping, you can still do this on our online store:

If your shipping address has changed since you completed the survey or you have any questions with your order, please send a private message or email to We are currently at Macworld, so it may take us a day or two to respond to your requests, but we will get to them all as soon as we can.

Thanks again and we really look forward to getting units in your hands in the coming weeks!


The Transporter Crew


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    1. Keith Gordon on

      I did not receive a invitation to take a survey either and paid for shipping. The email in this post to send questions is invalid. Please verify my status.

      Sorry, we were unable to deliver your message to the following address.

      No MX or A records for

    2. Missing avatar

      Charles Ramsdell on

      The survey thaaang can feel a little tedious especially when kickstarter screws up with a non-functional link in the email (as my buddy mark encountered). All I can say to those having issues is It's going to be worth the extra step when we get these Transporters in our hot little hands!!

    3. Missing avatar

      VideoMagician on

      Got...I am all set. Thanks

    4. JU on

      Usually there is this large banner at the top of the page saying you've got a survey to fill in. A second option might be to check your pledge level to the right, I think it contains a link to the survey.

    5. Missing avatar

      VideoMagician on

      I don't believe that I got a survey to fill out either. I did get an email that I thought was the survey, but it directed me to your Kickstarter page. Please let me know if I missed something.

      I look foward to being a part of your continued success!


    6. Missing avatar

      Wesson Gaige on

      This whole thing is very frustrating. What survey? Did I get a survey? I don't remember getting one. How can I tell if I've done all you require? You make it more difficult than it should be!!