by Trance Metals
It's December... any update on when these will ship?
Same question as all the others...where is the product that had an estimated delivery date of July 2016 when I originally backed it?
Reported for post funding issues communication
So this is more than 2 months ago! Where are they? We did our part, why no more updates, to busy spending our money? VERY DISAPPOINTING!
Update is needed badly!! Last photo on 20-Sept shows a shipping container and a pallet full of our pledges, did the ship go down enroute from Asia?
Come on guys, this kickstarter made you big $$ and the least you can do is type up an excuse as to where our product is?
Like so many others, what's the current status? Thought I'd get it in summer, now looking at Christmas? I am VERY disappointed. Leaves a bad taste for Kickstarters with such poor communication.
Communication is important. Please update this project.
Update anytime now, thank you in advance!
I was just watching a movie when I saw the classic swinging magnetic steel ball toy that sits on a ceo's desk...all of sudden...bam! I forgot about this project and my $100 I gave these guys about a year ago! What's the deal? Was I ripped off?!!!
any update on delivery date? I bought this for a Christmas present, I hope it is delivered in time. Thanks
Also waiting patiently but patience about used up. Some communication update would be nice. It's been nine weeks since last update. Not impressed with my first kickstarter interaction. Love the concept, but this experience leaves me wanting...
yawn... the classic resale from Alibaba... still received nothing yet
Same question - Backer 1717. What's happening with the project?
So, Im stil waiting for my early bird kilo copper and titanium? what gives?
Same here backer 2967 ..September 21 is now nearly 2 months ago..can we have an update please
Anyone else about ready to call this fraud?
I orderd this as an anniversary gift... which was last month.. I'm hoping I can give it as a christmas gift now... but we need some kind of information!
Backer 2,022 here. It's been nearly two months since the last update. Why I keep messing around with Kickstarter is beyond me. ALL WE ASK is for some communication. Why is it so hard?
I'm backer 1,455. Any news? Any updates? Anything in general? Please advise and thank you!
An update would be nice.
I am backer #2,017 what are the chances this arrives before Christmas?
So when should I expect my shipment to arrive? Thanks!
Ive never got mine. Any help?
i am backer somewhere around 1300, am i an early bird or later?
definitely haven't got anything yet.
It is a constant theme in these crowdsourcing projects to neglect communication. This has kept me from recommending companies in the past and may keep me from recommending this one as the communication has been particularly abysmal.
Even if nothing changes, you should touch base at a minimum of weekly. Say hi, talk about a new product. We call these keep alive statements. If the process is really slow with manufacturers let the community in on it, " we are in this together" statements.
Nothing...and I mean not even a sneeze while you are trying to sell your other products is gross neglect of your customers. The success of your other campaigns is fed off of your current ones.
Please communicate, even if it is just to share a picture of your cat.
What order number are we up to in terms of confirmed deliveries?
Hi - I have not received mine yet. Can you please provide an update?
Got mine today - love it :)
hey buddy --
can you please send a real timeframe for sending to your remaining backers? its been several months.. how about an update
update please! and answer your messages.
Please let those of us who have not yet received our spheres know where in the process we stand.
What is the shipment date now?
Received mine today. Regarding the comment about if they are perfect spheres or not, I do note a small flat footprint on both my small and medium sphere. Do I wish they weren't there? A tiny bit. Is it worth getting your panties up in a bunch over? Not IMO. They feel well built and solid, and prior to this project, I looked for where I could purchase a well, made solid copper sphere (in quantities less than 10,000) and really couldn't find one. Now I'm sure there will be based on the success of this campaign, but Trance had first mover advantage on this one, and I'm pleased with the product that I received.
What's next? Brass Pyramid? ;)
Got mine yesterday! Looks / feels amazing. Nice work. Glad you took the time needed to ensure he product was exactly what you'd set out to create. Very happy :)
Hi, it's great that these are shipping. My address is correct. However I'm going to be out of town next week and there is no secure place to leave packages at my house. Do the packages require a signature to be delivered? Do you know if my package was shipped already? I was backer 1996, so hopefully mine won't be in the early shipments. Thanks!
Will there be an email with tracking number, or notification of shipment with projected delivery date?
The reason I ask is that my delivery address is a package receiving business in WA State (I live in BC Canada), so I would need this info in order to know when to head south to retrieve the package.
Please advise. Thanks!
Hadn't read the prior update; was delighted to receive mine just an hour ago!
Huzzah and such!
Some of you are basically asking our creator to commit a crime so that you can save a few bucks on taxes. That's just wrong.
The taxes are not our creator's fault; they are the fault of your government, so complain to your government.
Sometimes, you've just got to buck up and rendered unto caesar.
If it's not too late for shipping to the UK to be marked as 'commercial sample' zero value? Otherwise I am gonna get battered on import charges......
What is the status for those of us who were previous supporters and the small spheres?
So excited these are shipping!
Any word on the refund for those of us that added money to our pledge for the display box that sadly didn't pan out?
I updated my address. It is accurate. It is a new address, but the post office and amazon have made deliveries to me so its valid even if your system says otherwise (it said it didn't recognize it when I entered it).
Looking forward to the Sphere! Will look awesome on my desk!
It would be lovely to know if ours shipped... :)