Thank you for your feedback regarding our last comprehensive update. We have promising updates to share in this status report as well as answers to some of your questions from the comments section. Thank you again for your continued patience and support as we work to deliver your rewards as soon as possible.
-Bill Trammel and the Hex Boards team
- The start of Bag production is imminent in the next few business days.
- Collector's Box and Dice Tower production continues.
The Official Settlers of Catan Gaming Board (2012 Kickstarter)
- Resource Card Holders: READY TO SHIP
- 3-4, 5-6 Seafarers Boards: ON HOLD – Delivery forecast: April 2017
Official Catan Collector’s Series (2014 Kickstarter)
- Parts Cups + Bags: IN PRODUCTION – Forecast: TBD
- Dice Tower + Dice Tray: IN PRODUCTION – Forecast: TBD
- Collector’s Box: DONE (defective part to be replaced)
- Ultimate Collector’s Box: IN PRODUCTION – Forecast: TBD
- Catan Bag: IN PRODUCTION – Forecast: August 2016
- 3-4, 5-6 Seafarers Boards: ON HOLD – Forecast: April 2017
1. Funding. Due to unexpected costs, fulfillment of Kickstarter rewards is dependent on additional sales.
2. Missing Shipment. Amazon is in the process of compensating HexBoards for a sizable lost shipment. Reimbursement is expected to be complete by June 15.
3. Wood Manufacturing Productivity. All parts have been produced; finishing and assembly is progressing in batches and in stages. However, productivity has been unpredictable due to limited resource availability, making accurate forecasting impossible at this time. We are continuing to work on this issue with our supplier.
ANSWERS TO YOUR QUESTIONS:
• What is the overall forecast for rolling production of Seafarers boards? If funding was available now, all Seafarers Boards could be delivered by August 2016 (in approximately 3 months.) However, Hex Boards is forecasting that additional sales through the 2016 holiday season will be required to raise the necessary funds for Seafarers Board reward production. Therefore, we are anticipating most of the production to start in January 2017, to be shipped by April 2017.
• How confident are you in the forecast above? There are risks. Planned sales may not meet expectations, and there is also the possibility that Amazon will misplace another shipment of products. We are doing our best to mitigate these risks.
• When will you ship Resource Card Holders (RCHs), since they are already produced? The plan is for each backer to receive one and only one shipment from Hex Boards with all rewards, to minimize shipping expense. The only exception is for backers of the 2012 Kickstarter who pledged $100+ and already received a standard board, walnut board, or aluminum board and who are also owed RCHs. For these backers, we plan to ship RCHs by the end of next week (Friday, June 3, 2016.)
• A previous update said that Seafarers Board manufacturing already started, what happened? A small run of <100 Seafarers board was produced to verify readiness for full scale production. This test was successful. Additional production of Seafarers Boards is pending additional funding. Our apologies about the lack of clarity on this point.
• In what order will rewards be fulfilled? The earliest backers will receive their rewards first. However, keep in mind that backers that have multiple rewards pending will receive their rewards when all items are available to be shipped together, to minimize shipping expense.
• I would have pre-ordered more items using BackerKit if I knew about the project status earlier. That’s fantastic, we would like to leverage your enthusiasm in the following way: Soon, we will have more standard Catan Boards in inventory with Amazon. We would appreciate your help getting the word out to your friends and family who may be interested in making their game nights awesome with our amazing Catan Board. You can be confident Amazon will fulfill their orders quickly once the products arrive there. (We will keep you posted on when Amazon inventory is replenished.)
What are your thoughts and questions? Post a comment and let us know.