Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Looks like Mayfair is getting involved.
@Bill I've sent multiple messages requesting a refund for my Seafarers board and have not yet received a response. At this point, I'm no longer interested in the product - I just want my money back. It's been over 2 years since I backed this project and the delay and lack of communication is frustrating.
@Bill please answer the question
@bill you do realize...
1) your last update was well over a month ago
2) Said nothing about actually getting the RCH
3) talked more about things we didn't ask for, that are apparently taking too much of your time away from the RCH and SF fulfillment, than you did on finally fulfilling this project.
@Ian Please read our updates.
Hi. I am very upset that till now I have not received the card holders, and there is zero communication on this at all. Please let me know when this is going to be shipped to me. It's been over a year now.
We've seen photos of the RCH's. Is there a shipping estimate for those?
Bill - With so many updates coming out and so many products is it possible for you to issue an updated timeline of when we can expect the products. I myself am waiting for a Seafarers board and resource card holders. I know there have been updates for both of these products but no estimated time frame of when I can expect to receive them. I think if you were to give an updated timeline that it would please a lot of people.
John Getty: Your question is answered in the multitude of updates that have been posted since the campaign ended.
How on Earth are the Seafarers 5-6 player sets STILL not done? It's been 2.5 YEARS! ffs... This was supposed to be a Christmas gift in 2013 -.-
Need to change delivery address. Help
Hi Bill, thanks for the latest update on the RCH. I'm looking forward to it. However, I need to change my delivery address to be able to receive it. How can I do this? Help would be appreciated.
I am sorry if this question has already been addressed, but I have not been following this project's comment section. I received my board a long time ago, and I am disappointed to hear others are still waiting for product. Not surprised though, as I am still waiting for my red Card Holders. Can anyone give me an update on deliver of the card holders?
@bill prove me wrong, show me product that you have promised is almost here several times. Your updates are so far between, the project is so overdue, and there have been plenty of comments like mine, and quite a few others that took it further. I have messaged you, you have not replied. I have left messages here, and this is the first time you respond, and it took you 3 weeks. And you can not blame others for not understanding, when it is you keeping everyone in the dark. I do know the industry you are working in, very well. I have trusted friends in this field, each of them are left scratching their heads over this project.
@Michael R. We've been quite distracted with unexpected discussions with Mayfair. Those discussions are now over, and we can focus on working. I hated to have to keep those discussions private, but it was necessary unfortunately. Will update more on that soon.
@Michael Sprague Sir, your comments are unnecessary. Just because you don't understand the details of what we're quietly working through does not mean you need to insult and degrade my work. I've given two years of my life and never given up on my backers. I will not be giving up in the future. There is nothing more to say on the matter.
Thank you for the last two updates. It's good to see that the SF mold is in progress and almost ready. Hopefully this pattern of updates will continue and you'll continue to keep backers informed.
Having said that, you are obviously ignoring many peoples' comments and questions, both on the updates and in the comments section. People have repeatedly asked for updates on the Resource Card Holders, and you have not provided any.
According to your Update on December 1st, the mold was almost finished and the RCHs were going to be produced starting the following week. That was the last we were ever told about them. People have been asking since that time if they were ready yet. Why have you not responded??
I know there are a bunch of people like myself who are only waiting on those RCHs and nothing else, so where's our status update on that? Was there a delay in production? Was there a problem with the mold? What is going on? We are an understanding bunch, as long as we know what’s happening. I'd really appreciate some communication about the RCHs, even if it's to inform us that there is yet another delay in their production. At this point, I think your backers are used to the delays and are willing to wait for what we assume is to be a very high quality product.
I think where backers appear to be the most frustrated, is being kept "in the dark" about what's happening with all the items. Especially because you are selectively replying to individual comments - you reply to backers who give positive comments and thank you for all your hard work, but you ignore anything else.
I know you are working very hard to get all your goals accomplished, and I very much appreciate that. I just wish you could take a little time to keep us all fully informed.
Still NOTHING.... Bill just come out and tell us that we are waiting for NOTHING... that there is no more. You took our money, gave some people a part of a product... and did nothing. Then you convinced a whole OTHER group of people to give you MORE money, and gave them NOTHING. I've read your "updates" on the other project, they sound like the same slop you were spewing here. Honestly, for anyone who backed the other project without reading how this one went, shame on them.
You may have started this whole thing with the best intentions, but that's as far as I'll ever give you, you've become nothing more than a snake oil salesman - and you haven't done anything that says otherwise. You have treated all your customers with the utmost disrespect.
As for @donatos suggesting that @thomas Martin has a good approach, good luck with that. It was already promised that things would be upfront, consistent and transparent. But Bill has a different definition to those things than the rest of the world.
I find it ironic that next to the button I am about to hit, to post this, it says "Be respectful and considerate" - maybe the reason Bill doesn't update is because he hasn't been or could do either.
Hope all turn out Ok for Bill, the project has been delayed quite a bit, however the suggestion made by Thomas Martin on the other campaign is quite good.
At least this wasn't the Up Front Kickstarter....
Looks like we've gone to radio silence, again. ... we should be seeing finished products by now, based on his most recent time lines. ...
So no fulfillment by Christmas I take it?
It appears Bill may well not have his Mayfair license renewed ... Mayfair are not happy he hasn't delivered on product and he apparently has outstanding owing on license fees.
Not looking good.
If we are to believe Bill, he will still deliver product eventually. Here's hoping.
I understand there are unfilled orders for this project, but why are updates being posted just here and not on your more recent Seafarer/Bag/Box project? You may want to check in over there - the natives are growing restless.
Bill, as John has said below, you need to let us know what is going on with the other KS. Just posting here is not acceptable. People are growing susicious of the situation. I am hoping that this is all a misunderstanding, or poor communication, but my fear is that you do not want to tell us that things are delayed, or you cannot fulfill our orders.
Glad you are "working" Bill because the lack of respect (or perhaps lack of social awareness) for those in your followup KS who actually enabled you capacity to fulfill this project is patently obvious.
Any update on the RCH Bill? Still looking for my 2 sets to come by Christmas?
Shawn, I'm working. If there's one thing I hope I've demonstrated in the past two years it's a commitment to fulfill everyone's rewards completely, regardless of how much money and time it costs. I'm going to pick up one of the Seafarers mold plate tomorrow from a gun driller in Santa Clara, and the other plate side is being fitted at Next Intent with all the machined inserts needed to make the hooks and holes.
Well its now been a month since anyone heard from Bill. The lack of communication is unacceptable and unprofessional. If this is how both Bill Trammel and Mayfair wish to conduct business I'll stay away.
Crazy to think this project was funded almost two years ago. Just shows you how complicated and drawn out it is to finish a kickstarter. Especially this one which took on so much at once. I love my board and can't wait for the card holders.
But I agree, monthly updates, would be good til the project is done or fails. Check out Xia, Cody Miller did weekly updates!!!
I'm hopeful that Mr. Trammel will deliver
to be fair when you contribute to a kickstarter you may never receive anything promised. You are donating to launch someones dream. I am enjoying my SoC board, and hope to receive my card holder and Seafarers board. Just have to be patient. I have only recieved four kickstarters on time so far. I assume the hang up now is Mayfair wants a kickback now the project initially succeeded and they are selling to Target.
@Roger: I too received my board, and am waiting on 4 card holders! I paid extra for more holders, as well as extra shipping since I'm not in the US. It's sad that it's taken so long, and yet we still don't have the card holders.... card holders I'm not even sure I want anymore since the design was changed after the project was funded. They don't even have the side profile of the Cities anymore :( The card holders look so generic now.
This is November 2014 and this project was funded 2 years ago. However, I still do not have the two card holders I funded. I guess I should feel fortunate I actually received a Catan board.
I never would have thought that two years later this Kickstarter still wouldn't have been fulfilled. :(
The reality is he IS ignoring us! I'm tired of hearing the "difficult discussion" excuse... He mismanaged the project, turned around and did it a second time. It's time to start refunding.
Wanted to let you guys know that I tweeted at Bill about a week ago to let him know people were wondering where he is and here's his response. Figured you guys would want an update!
"@trammel: thank you Jake. I’m not ignoring them, we are in the middle of some difficult discussions with our licensors. Will update soon."
@bill TWO MONTHS RADIO SILENCE???
If you look at Bill's profile, you can see that he logged into Kickstarter as recently as yesterday. It's sad to know that he is obviously keeping up-to-date with these comments, and that he is choosing to stay quiet about any progress that he might be making. He hasn't posted anything here, on his other Kickstarter, on Facebook, or on Twitter in a very long time.
Bill, assuming you're still alive and it really is you logging into Kickstarter, can you please take 10-15 minutes of your time and post an update? Thank you.
So almost 2 months and no updates. Sent private message. I am extremely unhappy with the lack of communication.
@Bill Trammel: You posted... July 22: We now have the resource card holder mold and are making some final milling adjustments to the mold. The holders should be coming out early August.... It's October now, Any updates? Cheers. S.
@Michael Sprague The plan on the second KS that Bill did was to have the Seafarer's board available by X-mas or a bit before, I'm assuming that he would send the RCH at the same time as the boards. However no updates on the other KS too... :-(
Where we at on finally getting the RCH and the promised Seafarers Board??????? No legit update for over a month and a half....
Can we get an update on the RCHs? It's coming up on around a month and a half since we last heard anything. Thanks!
Any word on the Seafarer board fulfillment and shipping?
We're all scrambling to fulfill by Christmas. ;-)
I am starting to see everyone of the kickstarters I have backed go dead quite whats up with that?
Please send an update of the RCH's. Ship date?
Please send an update on the RCH's. Do we have a ship date?
Will you be sending another survey for addresses before shipping the RCHs? I need to update my address, but have been unable to.