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Next generation digital watch with a touch screen, Smartphone-like watch apps, "always on" display, and you never need to charge it.
2,278 backers pledged $314,581 to help bring this project to life.

RE: Thanks For Your Support

Posted by Donald Brewer (Creator)

Dear Kickstarters,

We wanted to thank everyone again for their support of the TOUCH TIME project. At this time all orders have been shipped to our supporters. If there is anyone still with any issues with your order, such as you still hadn't paid for international shipping fees or didn't pick up watch that was shipped and it was returned to our offices. Please follow up with us on any issue by sending an email to:

We wanted to thank everyone again for your support and patience. For those of you that truly enjoy your TOUCH TIME watch we are also extending a special KICKSTARTER $45 off offer until August 8th for you to purchase additional TOUCH TIME watch. Just visit us at and select watch you want and enter coupon code: kickstarter45

Thanks again for your support.


Donald Brewer

Evan Belcher and Hiroshi Anzai like this update.


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    1. Kevin Zhu on

      Hello? Where's my watch? I still have not rcvd!!!!

    2. Alessandro Saiko on

      I request a refund! Contact me asap, after waiting for nearly two years I don't have any more patience not interest in your project.

    3. Hendrik Rommens on

      Same situation here... Still no watch after 2 years !!

    4. Missing avatar

      ANDREY on

      Please specify when the shipment will be made?
      I not received any message from processing/shipping department.
      Thank you!

    5. Alessandro Saiko on

      Donald, where is my watch?! No responses from you, no tracking, no watch, NOTHING!

    6. Missing avatar

      Ian Tan on

      Still no watch. Have dropped you a message here and an email. Have not received any tracking numbers or delivery notifications so please don't tell me the item was delivered and returned. Hope you solve this soon.

    7. Missing avatar

      ANDREY on

      I did not get the watch yet. Also do not have answers to letters.

    8. Janardan Nathan on

      Hi Donald/Phosphor

      I have not received my Touch Time yet.
      I emailed multiple times but no reply.
      Please send watch and reply my email. I really want watch!!
      My kickstarter name: Janardan Nathan

      Thank you!

    9. Janardan Nathan on

      I emailed multiple times but all no reply. I sent message through kickstarter but no reply.

    10. Missing avatar

      Daniel Sim on

      I emailed Phosphor but no replies. I sent you message through kickstarter, also no reply.

    11. Benjamin Nothdurft on

      Hi Donald, I also didn't receive any tracking information nor the delivered watch.

    12. Missing avatar

      Henrik Meng on

      I´m wondering where my watches may be? Two years later after backing, Lots of e-mail, additional payment of postage - and promises of delivery in several emails: Still - no watches... Any ideas how to speed up the delivery.

    13. Oliver Irgendwo on

      Hi everybody, I did send Donald an complain after this update was posted and some days later I got my watch as promised. Still very disappointing but at least hold a product in my hands. I suggest who ever did not yet get the watch write to Donald once again, it looks like they at least deliver even if the organisation dont looks very well. Still better than other projects here in Kickstarter which simply vanish with your money.

    14. Ronald Seen on

      I have not received any tracking number. Already emailed Phosphor and no reply? Where is my watch? This is ridiculous.

    15. Missing avatar

      Daniel Sim on

      Ashley Demps? Art? Anyone?

    16. Alex von der Linden

      I'm going to go ahead and laugh at the guy who is upset because Donald won't accept returns. Kickstarter ain't a store, homeslice!

    17. Missing avatar

      Daniel Sim on

      I am disappointed to finally receive an email from Phosphor asking for additional shipping fees due to first unsuccessful delivery. I'd it the same for everyone?

    18. Missing avatar

      Ashley Demps on

      Thank you sooo much Art. I called that number got to Stacy who said she would resend my watches. And she also provided me with that same cell #. It's funny how the best/only customer service I've received is from another cu. This is my first/last time ever making a purchase with Phosphor. Can't wait to sell these!

    19. Jim Salinsky on

      Big deal, I sold mine on eBay because it was way too big and embarrassing to wear. Don't worry if you haven't yours, you're not missing anything.

    20. Missing avatar

      Ray Williams on

      I must admit to how thoroughly underwhelmed, the product has left me.
      I have a phosphir e-ink curve , which in every respect is far, far superior and aesthetically way more pleasing. A serious disappointment. Begs the question, on what all the fuss was about. Meh!

    21. Missing avatar

      stephan lull on

      Still waiting. No tracking number or support of any kind. I paid 300fucking dollars to be forgotten about. THANKS DONALD!!!!

    22. Missing avatar

      Art on

      My watch was originally shipped to an incomplete address (even though the address was correct in KS). The original shipment ended up coming back to their office. As with most of you communication was useless and many emails went unanswered.

      In the end, I called them on the phone, got a hold of Staci and the watch was air shipped the next day.

      To all those that still haven't received their product - call them:
      Main line: (310) 765-1597
      Staci Harrison: (816) 914-9871

      This information is on their website:

    23. Missing avatar

      Ian Tan on

      I did NOT receive shipping information and certainly did NOT receive my watch.
      Kickstarter admins, this is a fraud case. What are you going to do about it?

    24. kokobin

      This B-Hole is surely taking the piss. No watches delivered at any time and no refunds either.

    25. Andi S. Boediman on

      I never received the shipping up until today and my email goes unanswered.

    26. Oliver Irgendwo on

      This is 100% not true! No tracking code received, no watch received! I am going to get legal advice on this entire thing.

    27. Michal Ruda on

      Donald, this is not the truth definitely! I pledged $249 + $35 = $284 on Sep 20, 2013. Then Art Technology asked me to pay $35 more for INT shipppping by the email from Mar 18 2014 which I paid "INCAUTIOUSLY" at the same day. Till today I did NOT received ANY information about the SHIPMENT nor did NOT received my 2 watches! At the end, you owe me $35 overpayment and the 2 watches, of course. Can you comment it and provide any relevant information about the shipment time and overpayment? Thank you.

    28. Gary Gnatz on

      To Anyone:

      Mine is up for sale I have been trying to unload this piece of crap, I have two one sealed and one opened but unused.
      Email me for details

    29. Alessandro Saiko on

      You confirmed me my initially white Touch Time, but several months ago I asked you to switch it to the Black one, which you confirmed to me here on Kickstarter. I've told you also about my new shipping address several times (!) in the last 8 months with no reply yet.

      I've replied instantly to the mail from Phosphor with the updated information, once again, still and again with NO reply!

      Also no tracking information for me. PLEASE confirm that my black TT is on the way to my new address alongside a working tracking #

    30. Missing avatar

      Ashley Demps on

      This is complete bs! I've HAD a tracking number since mid April. My watches NEVER shipped. What can I do?

    31. Missing avatar

      Dan Bauer on

      I am still waiting for my watch! I emailed phosphor twice. Still no answers!

    32. Dominic Young

      Thanks Donald. I think it's fair to say this has been a shameful episode for both Kickstarter and Phosphor. As well as undeliverable promises made at the start, which meant the product was obsolete by the time it was delivered, it has also been characterised by hopeless communication and seeming contempt for your "backers". I haven't even opened my package and don't intend to. Perhaps one day a collector will be interested. I am not.

    33. Alex von der Linden

      Thanks, Donald!

      I have a feeling you're going to see a lot of whining though.

    34. Shai Bomze on

      I sold my watches on eBay for much less then what I bought them on Kickstart right after I got them. This was the worst Kickstart I was ever involved with. Android gear will destroy this business.

    35. Missing avatar


      I don't like the watch ,coz it take long time to finish the project ,so many watch is has better fetcher with same price or less !

    36. Missing avatar

      Andrew Brandt on

      Very disappointed with both my watches. Very disappointed that you want take any returns from the folks who funded your project. Shame.