Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Sheldon - The bottleneck at this point is waiting for production to start after Chinese New Year. My best guess is that everything will have gone out by mid-April.
How soon do you think you'd ship to the UAE?
@Dale - You're not the only one... I've reset your tier (Keysy $30) so it can be updated for another 48 hours. Please use the link I DM'd to update it as soon as possible.
Hi, I'm afraid i didn't read my email until today and missed the 48 hour deadline (yesterday) I've updated my address ( to the current address ) but I am wondering if I am too late?
That is correct Dan. We aren't accepting any more Keysy orders until all backers orders have been fulfilled. After that it will be available to everyone.
So to confirm this initial shipment (which I am a part of), will be of one keysy device (4 programmable buttons) and any additional keysy ordered will be shipped at a later date?
@Jerkamie - Sent you an email.
I never got a survey link, how do I get one?
@Tanner - Sent link
Hi. Also need to confirm address. Please send an updated address link. Thank you.
@Len - Sent the survey link to you.
Hey there - lost the original survey link from ages ago. Can I get a fresh link? Need to confirm my address is correct. Thanks for bringing this to market!
@Mario - Send you the survey link to change your address.
Hello, where i can find my Shipping Adress at Kickstarter.com?
I cant find any Settings where i can change it. I will move this month.
Apparently changing fields other than the address is not allowed. Please email me with any color changes: firstname.lastname@example.org
Sorry Joshua, had two similar comments about shipping abroad. Australian shipment should be in late March.
@Joshua - That's correct, unfortunately Canadian orders (and half of the US orders) won't ship until after CNY in March. I just got word that 622 pcs are now queued up for final packaging so I would guess somewhere around second or third week in March.
Just to clarify, because I live outside of the USA shipment will not be until mid to late March? Is that right?
@Raul - Sorry about that. I assumed since the address could be changed the other fields could be as well but I may be mistaken. I'll check with the kickstarter overlords and see what they say...
Would like to change my color to grey, please. I've tried the original survey link but when submitting and checking again it defaults to the clear choice I've originally made.
@danny - Posting an update shortly. The short version is:
3000 PCBAs produced
800 PCBAs tested and programmed
420 Final Units ready to ship
Just got word last night that the bulk 420 units are shipping to the US. Due to the CNY time crunch, I will be shipping these myself to start fulfilling US orders.
So it looks that you are unable to ship out before chinese new-year ?
So expected delay more then again 4 weeks ?
Delivery schedule update ?
Hi Team, Before you send out the shipments could you please send out an email with the FOB your created so that if they want to be added into our shipment we could add them in to save shipping costs.
Delays are expected, as long as the product comes out right with decent construction (and not cut 6" short), we should be okay
Thank you everyone for all the support! It's a huge morale boost on the days where I wonder what I am doing with my life ;)
@Creator thanks for the update
Excellent updates.. far better than the ONO idiots. They just give technobabble updates..
Can't wait for my keysy to drop through the letter box.
The Keysy team has been the absolute best in providing detailed updates with parts sourcing, videos of the product during the manufacturing phase, and rough estimations of delivery.
Anyone who is requesting a refund this late in the game is too foolish to see the awesome potential of your device.
Keep up the good work! I'll still be patiently waiting for a remarkable product.
@ Rich, I truly agree with you. People don’t understand that this is not amazon and projects on Kickstarter can take more time to deliver. While Keysy Team has been through in their updates.
Not long now.. hopefully the stressful part is over..
I know you have taken longer than expected on this campaign. I am glad to hang on all the way through! I really wish people would not ask for refunds, they are missing the entire purpose of Kickstarter. This isn’t Amazon!
@Me - Refund processed.
@Me - Happy to oblige, just let me know.
@Ray - You can either follow the original survey link and update it there or log into kickstarter and follow this FAQ: https://www.kickstarter.com/help/faq/backer+questions#faq_63017.
I am about ready to request a refund too
bro, thanks for the update and hard work on the project. can you let me know how to change my shipping address?
@Vinny, @Magnus - Refunds processed.
@Foong - You were already refunded your pledge on 12/19. I apologize for the delay but have by no means abandoned the project. I will deliver come hell or high water.
Please refund my account.
Hopefully you made it back from China and we'll get an update soon!
Sad to see the “Demands” from backers on here. I detect some entitlement and attitude.
Foong Wei Kheng: When did they say they go cannot fulfil the campaign? Late does not imply they cannot. This isn’t Amazon or Walmart.
I would like a refund please. Good luck with the project.
@ Elliot.. Hope China went well - China is a bizzare place - The markets are awesome..
I haven’t received survey can you please resend
Thank you. Happy holidays
"Project Creators are required to fulfil all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfil."
I demand a full refund for my pledge amount.
Keep at it, not my first kickstarter.
hope you had a good trip, looking forward to hearing how it went!
Hello Backers, I apologize for the poor communication lately. I was planning on spending 3 weeks in China but due to delays I am still here. I fly back to the US on Sunday and I will try and provide a proper update then.
For those who requested refunds they have been processed, if you requested one and it doesn't go through in the next couple days please email me directly and I will take care of it: email@example.com.
Park Jong Ryoung/Alan Ip - I sent you PMs, your cc on file is expired so I cannot refund through Kickstarter. Please contact me for alternate refund methods.
Apologies again, doing the best the I can... Happy Holidays
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
I would like a refund too, please. Thank you .