Happy Holidays Indeed!
Hope you're having a great December! We're just dropping by to bring you up to speed:
Batch #1 (Canada) - Out for Delivery
After spending a full week in customs, the Batch #1 printers were released and labeled late last week. Most are already being moved by Canada Post, and should be delivered throughout the week. A few have already reached their new owners!
How exciting! Hope you guys have a great time printing over the holidays. Please ensure you update your Tiko to get all of the latest software goodies, and we encourage you to document your experience on the Tiko forum at forum.tiko3d.com.
Your feedback and ideas help us make Tiko even better, so keep those suggestions coming!
Batch #2 (USA) - Landed
Batch #2 has landed in Long Beach California. Woohoo!
We do not yet know how long it will take to clear customs, however we do know it will take a day or two to process all of the individual boxes once cleared. Unfortunately, most of these Tikos will not arrive in time for Christmas, but there is still hope for those on the west coast.
Batch #3 (USA) – Loading onto Ship
Batch #3 is currently being loaded onto the Maersk Essex, and will set sail for Los Angeles tomorrow, with an expected landing date of January 3rd 2017.
Batch #4 (Europe) and Beyond – ETA TBD
Due to some unexpected holiday-related slowdowns, we don't yet have an exact ship date for batch #4, but it’s going to be in the first or second week of January. We’ll let you know once it's booked!
Latest Software Updates
Software development is moving at breakneck speed, with no sign of slowing down. In the last two weeks alone we pushed a number of updates that improved rafts, print quality, print speeds, success rates, and more.
One of the biggest steps forward was solving the “White Whale” problem we mentioned last week, which routinely resulted in partially-unsliced objects like this:
Now that it’s fixed, we are working on some very clever overhang-improvement algorithms. This is important not just for print aesthetics, but also layer shifting. You see, shallow overhangs tend to curl upwards, and this can interfere with the nozzle and cause shifts like this:
Solving this will allow Tiko to print even more complex objects, and print existing ones better. It’s looking good so far, and we expect to push another slicer update before the week is out.
Also, just a heads up, we identified some pretty serious bugs in our support-generation algorithm that causes prints to fail, so we have decided to disable supports entirely until we fix these issues. We’ll tackle it the week after the holidays.
Tiko on Holiday
Tis the season to get some rest, and believe us, the whole team needs it. Please be aware that all of Team Tiko will be on holiday from Saturday the 24th until Monday January 2nd.
This was planned months ago, long before we could have predicted Batch #1 printers would arrive just a few days before Christmas. A couple of us will keep an eye on things, but we’ll generally be unable to offer support/service during this time.
We apologize for any inconvenience and we encourage new owners to visit forum.tiko3d.com. There you can mingle with existing owners, 3D printing gurus, and occasionally one of us too!
2016 has been a year that nobody at Tiko will forget. It’s been a grueling experience filled with personal sacrifices, long hours, weekends at the office, crap pay, periods of frustration and even outright panic. But looking back on it all has taught us that you can do anything if you put your mind to it, and that you are unstoppable if you just keep pushing forward. Don't ever give up on your dreams!!!
We look forward to 2017 and the new opportunities, challenges, and lessons it will bring. Thank you so much for supporting us. You have been amazing, and we wish you a Merry Christmas and a Happy New Year. :)
All the best,