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Tiko is the 3D printer you’ve been waiting for. Simple, accessible, and dependable, all for a pledge of $179.
Tiko is the 3D printer you’ve been waiting for. Simple, accessible, and dependable, all for a pledge of $179.
Tiko is the 3D printer you’ve been waiting for. Simple, accessible, and dependable, all for a pledge of $179.
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16,538 backers pledged $2,950,874 to help bring this project to life.

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    1. James 3 minutes ago

      @Slyde, laughable. I come here often enough, I've posted my frustrations often enough, I've attempted to get refund from my bank and nothing. Generally speaking, what % of people have got their money back? 0.1%? Those who got refunds lucky for them, my bank told me crowdfunding is like gambling, so tough luck

    2. Slyde 9 minutes ago

      @david: thanks! I need to get off my lazy ass and try this for myself...

    3. Missing avatar

      James about 1 hour ago

      @Tiko, 64 days since your last communication. In which you said you thought that you would know more about the status of investors and this project in general in about 6-8 weeks... it has been nine weeks... and not even a peep from you guys. It would be nice if you could provide an update, even if it is to say that there will be no more updates.

    4. chris cathcart about 1 hour ago

      @Tiko, I am requesting full refund for the Tiko Unibody 3D printer that you failed to deliver. The transactions occurred in two stages, first stage for the Tiko Unibody 3D printer with a value of $179 and the second with a value of $55 that you requested for shipping. Both were paid quickly by myself. Please respond or I will assume that no action will be taken on your part.

    5. Missing avatar

      Mihail
      Superbacker
      about 4 hours ago

      MASTERCARD Netherlands refuses refund.

      Reason given - by going on Kickstarter you took the risk that the project will not finish. So this is not buying stuff, this is an investment. The transport costs (this is what I asked to be refunded) are linked to this investment so they are an investment also and not protected by Mastercard rules.

      If I understand correctly, everytime I buy from Amazon this is also an investment since there is a risk that something happens and I don't receive the goods. So this also is probably not protected.

      If anybody got a refund from Mastercard, please comment. The chargeback claim was treated by ICS cards on behalf of Mastercard.

      Also if anybody knows what is the next step to complain, please comment. I was told that if I do not agree with them I should continue complaining to them and they will take the arguments into account and continue providing answers :)

    6. Missing avatar

      david about 4 hours ago

      @Slyde, sure: I just sent the proof of payments (pledge and shipping), the screenshot of the comment sections where they were giving the fake expectations of time per batch (it's in some of their updates). Copy also the emails I sent to ask for the product or at least explaantions (no answers) and also the screenshot of the updtes section where they say that the factory closed etc. I also showed the evidence of the backer order change. The Tiko bank accepted the refund after a few weeks 234$. HOpe this helps it's everything I did.

    7. Andrej Angelovski
      Superbacker
      about 5 hours ago

      @Tiko, I am requesting full refund for the Tiko Unibody 3D printer that you failed to delivery. The transactions occurred in two stages, first stage for the Tiko Unibody 3D printer with a value of $179 and the second with a value of $55 that you requested for shipping. Both were paid on my part. I will happily pay again if you can prove with certainty that the order will be fulfilled within an acceptable timeline. Please respond or I will assume that no action will be taken on your part.

    8. Slyde about 6 hours ago

      @david: couldn't agree more.

      on a related note, could you tell me exactly how you worded your request to the CC company, and what documents you provided to them? I'd like to pull the trigger on my own reversal soon, and I don't want to screw it up.

    9. Missing avatar

      david about 6 hours ago

      @Slyde: you're right, lot's of backers (my case too) have got the full refund, just with some asic screenshot operation and email/phone to their Visa/Mastercard company.
      The attempts of Tiko fake backers here only confirm they are as intelligent as the creators themselves. 234$ is worth reading 5 minutes the comments and building a solid refund case for your bank.

    10. Missing avatar

      Manuel Michel about 7 hours ago

      @tiko, what about investors? Two month are gone ... update please!

    11. Slyde about 7 hours ago

      @james:

      Man, i absoluely LOVE when people who hardly ever come here, just pop in, read some of the comments and make a stupid remark about us wasting our time.

      People ARE getting their money back. If you invested 2 minutes to actually read the forum, you would see how stupid your comment really is......

    12. Missing avatar

      krams about 8 hours ago

      @tiko, update please !

    13. Missing avatar

      Ashfaq Kazi about 9 hours ago

      Hi Tiko,

      Any update on the requested refund?

    14. James about 10 hours ago

      Eh look at that, over 23,000 comments towards a lost cause. Feels like 100,000+ Let's keep the fun and games going I'm sure we can get there *end sarcasm*, what does TIKO really stand for? I'm going with The Incompetent Kids Office.

    15. James about 10 hours ago

      Wow, this must be THE most popular forum on the net for the highest number of, the most meaningless and the most pointless comments about trying to redeem money back from what is a totally lost cause. Everyone is basically talking to a brick wall. On a more interesting note, how do we get a total comment count?

    16. Missing avatar

      Doug Jefferies about 12 hours ago

      @Tiko, I am requesting full refund for the shipping charge of $55 that you requested for your 3D printer kickstarter. I will happily pay again if you can prove with certainty that the order will be fulfilled within an acceptable timeline. Please respond or I will assume that no action will be taken on your part.

    17. Eric Lee Sze Chong about 12 hours ago

      Same here:
      @Tiko, I am requesting full refund for the Tiko Unibody 3D printer that you failed to delivery. The transactions occurred in two stages, first stage for the Tiko Unibody 3D printer with a value of $179 and the second with a value of $55 that you requested for shipping. I will happily pay again if you can prove with certainty that the order will be fulfilled within an acceptable timeline. Please respond or I will assume that no action will be taken on your part.

    18. Harold Hannon about 16 hours ago

      Yes, sad to say but I have recently learned don't expect anything from kick starter for backers . It appears there are entire business model is based upon helping creators and bending over backwards for them and doing absolutely nothing other than sending form letters to backers . Oh sorry and attempting to deflect your chargebacks .

    19. RoyT about 20 hours ago

      @chuck
      In section 4 here https://www.kickstarter.com/section4… it talks about accounting for funds but does not say kickstarter will do anything. Only at end it mentions creator is subject to legal action by backers.

    20. Chuck Stuart about 20 hours ago

      It's been at least 8 weeks since Tiko's last communication (and log in) to this comments page. At this point, I think we can be certain that the project has failed.

      It's now up to @Kickstarter to do their job - demand a full accounting of the invested money, to determine how it was spent, and what if anything is left. This should be done as soon as possible, since the silence on the part of the Tiko creators is ominous to say the least. What do you say, @Kickstarter? What about you, my fellow Tiko backers?

    21. Marcelo Vasconcellos 1 day ago

      robbers hope u rot in hell 2 times stealling

    22. Slyde 1 day ago

      @TIKO: PLease give us our promised update this week.

      For the people that continue to come here with some degree of hope, its the very LEAST you can do.....

    23. Bruinsma 1 day ago

      Same here:
      @Tiko, I am requesting full refund for the Tiko Unibody 3D printer that you failed to delivery. The transactions occurred in two stages, first stage for the Tiko Unibody 3D printer with a value of $179 and the second with a value of $55 that you requested for shipping. I will happily pay again if you can prove with certainty that the order will be fulfilled within an acceptable timeline. Please respond or I will assume that no action will be taken on your part.

    24. Keith Vaugh 1 day ago

      @Tiko, I am requesting full refund for the Tiko Unibody 3D printer that you failed to delivery. The transactions occurred in two stages, first stage for the Tiko Unibody 3D printer with a value of $179 and the second with a value of $55 that you requested for shipping. I will happily pay again if you can prove with certainty that the order will be fulfilled within an acceptable timeline. Please respond or I will assume that no action will be taken on your part.

    25. Missing avatar

      david 1 day ago

      @Reinhard Mitschang
      sure you're right, I think any email, comment section page screenshot is useful to get the refunds. I personally used the email proof and worked, adding all comment section data about fake shipping announcement, datas per batch and page where they said they failed.
      cheers

    26. Missing avatar

      Tamarinen 2 days ago

      @Victor Tagayun
      @Steve Rice

      Thank you all for your continued commitment to the Tiko project. We understand many of your concerns, however we remain committed to the turnaround plan. There are a number of promising leads being followed up on, and we will present our progress in, say, 6-8 weeks or so. Stay tuned for great news and roaring success!

    27. Paolo Ballacci 2 days ago

      @Tiko, I would like to formally request full refund for the Tiko printer that you promised with a value of $179 and the $55 that you requested for shipping. I will happily pay again it you can prove that the order will be fulfilled. Please respond or I will assume that no action will be taken on your part.

    28. Missing avatar

      Victor Tagayun 2 days ago

      Tiko - your 8 weeks is as good as up. What's the verdict?

    29. Steve Rice
      Superbacker
      2 days ago

      Tiko - your 8 weeks is as good as up. What's the verdict?

    30. Missing avatar

      Victor Tagayun 3 days ago

      email to consumer@ontario.ca
      Hello
      I would also like to wish my comments regarding Tiko, I believe you may have been contacted by others as well who backed this product.
      File # 666334,
      RE: TIKO3D ICPS:0025024
      I supported a Kickstarter campaign set up by a group of Canadian graduates, Both myself and over 16 thousand other individuals paid $179 USD each in anticipation of receiving a 3D printer. This money was paid via an online Kickstarter /crowdfunding website in April 2015. In February 2016 I and over 16 thousand individuals were approached by Tiko 3D Ltd for $55 USD as shipping monies for the 3D printer. We were told that the printers could ship as soon as March but may be later. There followed many months of excuses and notices that there were problems in production/certification/software etc etc. In the end in late Nov/early Dec 2016 some 4000 printers were shipped (primarily to NA). In Jan 2017 we were then advised that due to 'difficulties' shipping had been halted. In Feb 2017, Tiko advised all remaining individuals that had not received their printers that due to running out of 'resource', manufacture had ceased and no further printers were being shipped. I had asked for a refund in Aug 2016 as it was pretty obvious that the company was failing. Tiko 3D Ltd moved out of their registered office address in Dec 2016 (I have issued a notice to Corporations Canada, who are investigating the failure of the sole Director to notify Corporations Canada of a change of address within the 15-day period. My complaint centres upon the failure of Tiko 3D Ltd to refund the $55 USD shipping monies.

    31. Missing avatar

      Victor Tagayun 3 days ago

      email to consumer@ontario.ca Hello I would also like to wish my comments regarding Tiko, I believe you may have been contacted by others as well who backed this product. File # 666334, RE: TIKO3D ICPS:0025024 I supported a Kickstarter campaign set up by a group of Canadian graduates, Both myself and over 16 thousand other individuals paid $179 USD each in anticipation of receiving a 3D printer. This money was paid via an online Kickstarter /crowdfunding website in April 2015. In February 2016 I and over 16 thousand individuals were approached by Tiko 3D Ltd for $55 USD as shipping monies for the 3D printer. We were told that the printers could ship as soon as March but may be later. There followed many months of excuses and notices that there were problems in production/certification/software etc etc. In the end in late Nov/early Dec 2016 some 4000 printers were shipped (primarily to NA). In Jan 2017 we were then advised that due to 'difficulties' shipping had been halted. In Feb 2017, Tiko advised all remaining individuals that had not received their printers that due to running out of 'resource', manufacture had ceased and no further printers were being shipped. I had asked for a refund in Aug 2016 as it was pretty obvious that the company was failing. Tiko 3D Ltd moved out of their registered office address in Dec 2016 (I have issued a notice to Corporations Canada, who are investigating the failure of the sole Director to notify Corporations Canada of a change of address within the 15-day period. My complaint centres upon the failure of Tiko 3D Ltd to refund the $55 USD shipping monies.

    32. Daniel 3 days ago

      @Kevin, Tiko did not make the forum unavailable intentionally. It was an unfortunate circumstance with a perfectly bad timing.

    33. Harold Hannon 3 days ago

      @Paco, at this point the only way to get any money back is to get a chargeback from your credit card company. People have gotten mixed results there.

    34. Colin Day 3 days ago

      @Tiko I hereby formally request a full refund to the value of $179 plus $55 for shipping, paid in good faith in order to receive a Tiko Unibody 3D printer. Please respond to this request within five business days.

    35. Kevin Winter 3 days ago

      @Daniel, @Greg M
      .
      No, the website is as it was. No new content. The 'stats' was part of the website from day one, (it never worked!), probably as it would have told a pretty sorry story of many failed prints. Another blue sky thinking idea that was being implemented before they had the basics sorted out :(
      .
      One post I see on the reawakened forum, is someone saying they paid for a preorder, was emailed by Tiko about refund being processed but never actually received the refund. If this is true, then Tiko really did fcuk up.
      .
      Its bad enough that they screwed over more than 12,000 individuals with the shipping money, but if they never did refund all of the preorder monies...
      .
      Maybe this is why the forum was taken down. People who preordered would not of been able to comment on Kickstarter, but could have on the Tiko3D forum.
      .
      It will be interesting to see if there are any other similar posts.

    36. Daniel 3 days ago

      @Gregg: I don't know... It was quite a long time ago I had a look there. The printer page seems a little worked on. I don't remember the "Tiko Worldwide Stats" beeing there before. But then again I haven't visited the site since last year.

    37. Missing avatar

      Paco ALcoba 3 days ago

      Can please anyone advise me in how to get a refund? Thanks in advance.

    38. Gregg Mizuno 3 days ago

      To those few who have been here from the beginning, have you looked at the website? I'm not sure, but it seems like large chunks of the site were updated. No?

    39. Missing avatar

      David Williams 4 days ago

      Have people been using the report button from the main project page? There is an option to report for post funding issues.

    40. Harold Hannon 4 days ago

      @Scott Gorin, sadly I think KS has finally opened their eyes with the rash of chargebacks spreading from this project to others. You can see the same C/P method appearing on other scam/failed projects. I'll bet KS's merchant fees are going to go sky high if they don't start paying attention. The initial reaction will, of course, be to just try to reverse chargebacks. I think the better is to provide more tools and service to the backers to minimize project failures. We shall see. If the count is right KS has had over half of their cut on this project challenged via chargebacks. Time to step up KS. You need BOTH creators and happy backers.

    41. Sven Hansen 4 days ago

      @David, LOL that, beer, burgers and party hats.

    42. Missing avatar

      Heidi Zisch 4 days ago

      Dear Tiko folks,

      It's been months since we've heard anything and allegedly ours was on a ship due to arrive in North America in early January. Would you please provide an update? Did something happen over the Pacific? For a Kickstarter endorsed product, the post-investiment communication has been slow to lacking, so if possible, would you please let us know where things are?

      Thanks!

    43. Missing avatar

      Scott Gorin 4 days ago

      My CC originally refunded me both the $179 and $55 shipping. Today I got a letter that they are reapplying the charges and that I must work directly with the merchant to resolve the matter. So much for buyer protection that they advertise...
      I called my CC up and explained AGAIN that the company (Tiko) has closed their doors and shut down. As a courtesy, my CC has agreed to reimburse me only for the $179. As for the $55 shipping there's is nothing they can do about that.

    44. Steve Rice
      Superbacker
      4 days ago

      Tiko - you 8 weeks is as good as up. What's the verdict?

    45. Missing avatar

      Alejandro 4 days ago

      @Tiko, I would like to formally request full refund for the Tiko printer that you promised with a value of $179 and the $55 that you requested for shipping. I will happily pay again it you can prove that the order will be fulfilled. Please respond or I will assume that no action will be taken on your part.

    46. Adad Fernando Morales 4 days ago

      @Tiko I hereby formally request a full refund to the value of $179 plus $55 for shipping, paid in good faith in order to receive a Tiko Unibody 3D printer. Please respond to this request within five business days.

      So sad to see this fail

    47. Scott Meyer 4 days ago

      If you'd "like to" formally request, then why don't you? Geez.

      Just say you are making a formal request, otherwise you create a loophole where you're not officially requesting anything, but hey, you'd "like to".

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