Quick Survey and Production Updates
We are only a week away from Christmas – and we know that many of the early backers have been anxiously waiting for early shipments. Below are some latest updates from our team:
1) Production Updates
We have now completed Ensō Collection production, and they are stunning! Our team is so excited to get these in your hands. Here is a sneak peek:
We are actively working on Ensō Edition, and we expect to have Edition production completed in a few weeks. Our team will be working throughout the holidays to ensure that we get these art pieces to your hands as soon as we can.
2) Survey and Early Shipping Updates
It's been almost a week since we sent out the surveys. Unfortunately, we still have a large portion of surveys missing – which is a key challenge for our team to process data for early delivery.
Our team needs data to be as complete as possible so we can sort and process them in the order of backer numbers in order to commence custom laser engraving as well as shipping. Although all production for Ensō is complete, without enough data, it will delay and slow down the process. So if you haven't done your survey, please do so as soon as possible. Especially if you are amongst the first 200 backers, we need your survey data now so we can process the first 200 orders.
Although shipping time varies from country to country, unfortunately, it does look like it is challenging to have all data complete in time to get the first shipments delivered before Christmas. However, we are doing all we can to send out the first shipments at the earliest. We will post another update once we have all the surveys for the first 200 backers in and ready for shipping.
The good news is, it seems like we will be able to expedite shipping for all backers by a few weeks or even a month. We will update you once we have a clearer timeline! :)
3) Last Chance to Get Additional Pieces at Kickstarter Price
Yes, it's still in time to get additional pieces and add-ons at Kickstarter price. If you have noticed, we are live on Indiegogo In-demand, and the price has increased to be closer to our future retail price. However, for existing Kickstarter backers, you can still get both Ensō and Ensō Edition at the original Kickstarter price before the surveys are closed.
If you have already completed your survey and wish to add more pieces, you can. All you need to do is to access your survey through the same link we sent you and reopen your survey, where you can edit your order details and add more items.
We highly recommend the soft pouch and bamboo packaging as these are high-quality additions to your Ensō and Ensō Edition for years to come. We are pricing them close to manufacturing costs so that more backers can enjoy the complete Ensō experience.
More updates coming...stay tuned!