Frequently Asked Questions
1: If you’ve already pledged to this project, click the “Manage My Pledge” button at the top of the page. If not, click “Back this project” and pick one of the rewards. Every backer can pick one and only one reward level.
2. Look at the Add-On Menu in the project description above. Find the item(s) you want to add. Then increase your reward by the corresponding dollar amount.
For example, if you like to get [x3 MACO 2.0 ($15)], [x2 BIG MACO ($17)] and [x3 Cable Docks ($15)] . Total pledge = $15 + $17 + $15 = $47.
The shipping is ONE flat fee of $6 - $9 AUD depending on your location - no matter how many items you get.
3. Done, you can sit back and relax. The weeks after the project ended, we will send you a survey to ask you for shipping information, which items (if any) you added from the Add-on Menu and also confirm your color selection. You will also have the chance to add any MACO products later on in the survey.Last updated:
In the weeks following Oct. 17th we will send you a survey. In that survey you will tell us which specific items you want to add on to your reward and your colour choice, and also your shipping details.Last updated:
Neodymium magnets which are the most powerful permanent magnets available.Last updated:
1) MACO 2.0 : 66mm long and 10mm wide.
2) BIG MACO : 162mm long and 17mm wide generally and 24mm wide at the middle.
3) Cable Dock : 35mm diameter and 2mm thick.Last updated:
MACO 2.0: Hold up to 400 grams (0.40 kg)
BIG MACO Rubber: Hold up to 1020 grams (1.02 kg)
BIG MACO Leather: Hold up to 700 grams (0.70 kg)Last updated:
The size of MACO magnets are relatively small and they will not affect smart phones. You can find out more from here: http://blog.first4magnets.com/will-a-magnet-damage-my-smartphone/
Normally they are two types - SSD (solid state drive) and HDD (hard disk drive).
For SSDs the answer is "none". The storage element in a solid state hard drive is flash RAM, which is not a magnetic encoding medium.
For conventional hard drives (HDDs) the answer is "it depends on what you mean by contact". A static magnetic field applied to a hard drive that isn't moving probably won't harm it. In fact, HDDs include neodymium magnets inside them to operate the read/write arm and to record data, they aren’t going to be affected by regular sized magnets.
The magnets used on MACO are relatively small compare to size of hard drives. Also the field strength of magnet drops off roughly exponentially over distance. Let says your external hard drive has a casing and stores inside a pouch or carrying case, it will be safe. If your concern is about putting MACO with hard drive together inside your bag or luggage for travel. As the external hard drive is not operating, it will be totally fine.
You can find out more from: http://www.digitaltrends.com/mobile/how-magnets-really-affect-phones-hard-drives/Last updated:
For normal use of MACO, they do not interfere with credit cards. The magnets used on MACO are not strong enough to demagnetize credit cards. Also, the field strength of magnet drops off roughly exponentially over distance. Let says if you place MACO on top of wallet or inside the bag will be totally fine. You can find out more from: https://www.kjmagnetics.com/blog.asp?p=magnetic-stripesLast updated:
The material of the back of MACO Cable Dock is micro-suction tape. It sticks to many kind of surfaces, such as dry wall, concrete, tile, glass, plastic, painted wooden (not coarse texture wooden) and etc. The surfaces have to be non-porous and smooth as the micro-suction tape works like a suction cup effect.Last updated:
We aim to have manufacturing completed in mid of December and have the products sent to our fulfilment centres in Melbourne (for Australia backers) and Hong Kong (for backers around the world). We hope to ship out all your rewards by mid of January as there will be public holidays around end of the year and begin of the new year. We will keep all of our backers updated and be completely transparent with progress.Last updated:
If you cannot find your answer above, please feel free to message us directly through Kickstarter or via email: email@example.com, we'd be more than happy to answer any questions.Last updated:
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