The Big Update
So, we've been a little busy behind the scenes! We've partnered with PledgeManager to help streamline the fulfillment process and to give you guys a chance to pick up some extra goodies. We're sending the emails out right now with all the links and info you need to help us get your rewards sent over. It should take an hour or two for all of them to get sent out.
Even if you backed at a digital tier you need to go through PledgeManager to confirm your rewards. They'll be helping us with digital reward fulfillment too, so if you don't follow the link you won't get your rewards.
What if I don't see the email yet?
Check your spam folder. If you use Gmail, sometimes your invite will go to your "Promotions" tab. If you still can't find it, search your inbox for "PledgeManager"
If that doesn't work:
- 1. Click - https://tesladyne.pledgemanager.com/projects/atomic-robo-and-the-temple-of-od-hardcover-edition/
- 2. Click "Request New Invite"
- 3. Enter your email address (the one you pledged with)
- 4. Wait at least 10 minutes - then go to your email, open the invite, and click the giant button to confirm all your goodies
And if that doesn't work, check the FAQ page @ https://tesladyne.pledgemanager.com/projects/atomic-robo-and-the-temple-of-od-hardcover-edition/ and submit a support request.
There's something wrong with my pledge!
That's not impossible. If you notice something is awry, you can submit a support request at https://tesladyne.pledgemanager.com/projects/atomic-robo-and-the-temple-of-od-hardcover-edition/ or send us a message directly to firstname.lastname@example.org and we'll look at it for you.
What if I need to change my address?
As long as your items have not been shipped, you can always change your address. Just simply log back in to PledgeManager and make the appropriate change. However, if you change your country, additional shipping costs may apply.
If I have a friend who missed the project, can they still join?
You can share this link to your friends and they can pre-order too: https://tesladyne.pledgemanager.com/projects/atomic-robo-and-the-temple-of-od-hardcover-edition/participate/