Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hey Taro guys.
Please give us an Update soon on the project 🙏🏻
Would also love an update. Hope things are going well
Can you tell us anything about the current progress?
@Nick Martin Hi sorry for the misunderstanding. After we came back from CES 2018, we're working on the preparation for the mass production. We've done lots of tests in the outdoor environment. We've got positive results for testing now. Thanks again!
@Nick Martin Hi, we've published the CES update in 16th, January. Thanks for every one of you, without your help, we couldn't get good results in CES 2018.
@Gnesco DC We recommend using T1 for smartphone. If you want to adapt smartphone on TX, you can buy tripod mount for smartphone by yourself.
Hey Guys, is it possible to get a Post-CES Update?
Hi Taro Team,
I backed the Taro Tx for mirrorless/ DSLR but would also like to use it for my smartphone. Will this be possible?
@Jeongwon Lee: There is standard mount at the bottom of T1 and TX, allowing you to attach to tripod.
Is there a device that can be connected to the camera tripod?
It is a prototype, we have a specific chipboard to fit into the original design which is in our lab testing, so we use this prototype to show in the CES
Hallo Taro Tech team
In the ces reports Taro M1 seems to be bigger than it was during the campain.
Is this a prototype or did you changed the design?
@Keita Goto Hey, thanks very much. We got it.
Dear Taito Tech
Thank you for your comment.
I have bought the GoPro mount in your website.
I have sent you by message.
Could you confirm it?
@Keita Goto Pls go to www.taro.ai to buy the GoPro mount and leave us your K.S account by message.
@Prince of Zamunda Yes, you're correct.
@Gnesco DC Good idea, that's a very good idea. We could try that.
@Mike Hlynsky Yes, they would be shipped at the same time.
@Chirard Namnyef Thanks, got it.
Hello, Taro team
I have already paid my pledge.
However, I would like to add gopro mount reward.
What should I do?
Based on my comment on Dec.10th, I want to confirm my pledge includes in addition to the Taro Tx, the Taro T1 and two extra IR bands?
Just wondered whether there was a possibility to have an IR band or sticker small enough to attached/fit onto a remote control car/drone/boat? Thanks in advance.
I pledged $231 for the 199 Super Early Bird $199 pledge option. Will the GoPro and IR band be included with the shipment?
@Taro Tech, I’ve add GoPro Mount and two IR Tag. My order number is #102923971.
@Matthew Hartman a valid point. I’m sure that should Taro be a success and the company grows that is something they will take into account, but I think they are doing well re communications at this stage.
I know this is going to sound rude, but I don't mean to be rude.
But it would have been great if you hired someone more fluent in English to market this product to English speakers. I could imagine someone fluent in English doing a trade with one of your products in exchange for a voice over in English.
Zhiyun-Tech has the same issue. Samsung uses it's UK and USA representatives.
I used to work for HTC America and travel often to Taipei to teach designers/employees there about certain design practices of our North American branch, so I have a great understanding and respect for these things. Also, Mandarin or Cantonese to English don't translate well if you don't have a firm understanding on the subtleties of the English language and there can be a lot of confusion on both ends.
"You're" grammar and thick accent is very hard to understand at times and it can lead to a lot of unnecessary confusion in your communications to your global customers/backers.
Again, I'm sorry, I know this sounds rude, but I'm just trying to improve the success of this promising product. Good communication matters and can save you hours of having to clarify and re-clarify your communications.
I'm confused by the "add on" message. Can someone versed in fluent English please explain what it means, and the exact process to achieve whatever is being asked?
@Mohammad Ammar: Got it,thanks
@Taro Tech, I already Add On GoPro Mount and IR Tag and also leave my Kickstarter Account Name on the Notes Seller. My order number is #102921471. Please add this together with my Taro T1 when shipping. Thanks
@Mohammad Ammar Please go to www.taro.ai to add those two items and leave your K.S account so we can check
What should I do to 'Add On' GoPro Mount and IR Tag?
@Nick Martin Yes, that's right. Thanks.
@Lee Ngok Yan David Correct, $24 for two more IR tags. I've recorded that.
@Eric Ong For Taro TX, the battery is replaceable. For the Taro T1, though the battery is not replaceable, the working hour would be up to 10 hours after fully charged, letting you use it in a normal situation for the whole day.
That means I have put extra $24 on top of my pledge at the campaign, I will get 2 more IR tag????
Hi There, Can I just check my pledge for the BackerClub Member price for the T1 is right? Many thanks for your assistance it’s much appreciated. Good luck with the next phases!
Is it a replaceable battery (standalone) or fixed battery that cannot be replaced?
@Calvin Hodgson correct, thanks!
So for my pledge for $110, as a Backers Club member, I'll get the M1 correct?
@Ronn Yes, that's right.
I pledge an extra $12, that means I'll get one extra IR tag when my shipment arrives right?
@Raphael Freytag For more IR tags and GoPro mount, please come to our shop. Thanks! http://www.taro.ai/shop.html#
@Joshua Long Thanks for your question, we try make it firm, but we need to test how big impact it could stand. As for the water resistance, we tested in little rain its OK, but we can't grantee on waterproof level, this is because all gimbals have some gap in the brushless motor cover (so the cover could rotate), so it is very hard to make gimbals waterproof.
@Raphael Freytag Hi, you could add IR tag and GoPro mount on www.taro.ai, we would soon update and then inform you.
If I wear this when boxing a punching bag, can the wristband stand the sweat and impact? Not direct impact obviously but what exactly can the wristband withstand?
I will a second ir Tag and the gopro Mount
Sorry i don't understand. How can i add some pledges?
@Raphael Thanks for your support！
I just add the gopro Mount and a IR Tag. Thanks Taro Tech
@SLTWWS Thanks for that! Yes, we would add the IR band and GoPro mount then. We would start survey soon.
Loved this! saw it; wanted it; bought it when you had a couple hours left; I added extra money for the Go pro attachment & Wristbands; when would the Surveys be coming out?
@Lee Ngok Yan David Thanks for your support! Target could be tracked without IR band like most of the stabilizers do which claims the tracking capability, like Osmo and etc. However, it's only limited to not-shaded environment when target moves slowly. So that's why you need a IR band to capture the target. With our tracking solution, you can shoot in a much more easy way.
@Kat Thanks for your question. We understand your concern, if it's a common need from users, we would see the possibility to change that.
@Nicholas Pires As for Taro TX, to get a better performance on tracking, we did some fine-tuning on the motor settings, because in the tracking scenario, sometimes the tracking rotation will overlap with the counter-shaking rotation of the motors, since we know the position of the target, and the forecast acceleration vector, so we can better programming the motors to make them rotate less and at the same time counteract more shaking. As the result, the output video is more smooth especially in high speed rotations.
This answer is too technical, I don't know if I had explained it clearly, so if you have further questions please let us know.
I just add $24 on top of my pledge for 2 more IR Tag. Thanks to take care of it.
How can I add more track tag?