Funded! This project was successfully funded on December 7, 2012.

    1. Missing_small

      Creator Rowan Warren Reynolds 4 days ago

      495 days since project reached funding!

      165 days since the last up date!

      167 days until the end of September when the iPhone 6 should be here!

      0 days I've had my ZOpro!

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      Creator Steve P 7 days ago

      From the Kickstarter terms and conditions:

      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfil."

      Sounds like you "cannot" due to the length of time overdue, and from the scant details in your updates. Please refund me.

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      Creator Brad Dancer on April 8

      Whatever, Joe - just post UPDATES. If its not dead, post things at least 1X a month- its been since last november. A little communication and respect goes a long way - you have done neither.

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      Creator Kai on April 2

      'we will be able to move on to the next gen iPhone tooling' - sorry, but I don't think I'll be having one of your cases for my next phone.

      I appreciate your efforts, but I just put this down to experience and think carefully about backing other projects now.

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      Creator Joe Adams on March 31

      I completely understand the way all of you feel in the comments below. First of all 389 backers would have to agree unanimously via survey even if we were in the position to refund the project (which we are not) and there will always be backers that are unhappy with that alternative as well. Second, we are much closer to getting production done than we would be to sending refunds ($8k vs. $21k). So needless to say we are not giving up on this project after spending over $60k on it. Some of you will still have a 5/5s and some will be moving on to the 6 is six months and may just sell the case. But that is the direction we are going and we are getting closer. Hopefully as we get this done and gain momentum with other projects we will be able to move on to the next gen iPhone tooling and offer a choice to our backers. But we won't be able to answer that until September.

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      Creator Bryan on March 31

      He can't give a refund on money that's already been spent, and that would only postpone the cases longer

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      Creator Chris Goguelin on March 31

      I'm going to have to agree with Parisri too here

      I would like a full refund as well

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      Creator Guitarplayerbp on March 27

      I hate to say it but at this point I'm with Parisri. By the time a case is made etc, I'll have moved on to another phone. Time to throw in the towel and give the pledges back.

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      Creator Parisri on March 27

      I would like my money back. We've been more than patient.
      I want you refund my money.

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      Creator Joe Adams on March 19

      Sure Warren

      We had held about 20% of the XiStera international rewards due to the fit issue that we had. We held some rewards and distributor orders while product was unpacked and carefully checked. The past few weeks we have been negotiating with the supplier to run new production for all of the parts that did not fit our standard. Now, a new production is being run with harder material which will result in a better fit and security. The final international backers and those of you who swapped ZOpro for XiStera will be getting those new production units. It was a process as we had them take apart the original XiSteras and recycle the stainless parts. We plan to start shipping the balance on around April 8th.

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      Creator Rowan Warren Reynolds on March 19

      Joe, as I'm not an original XiStera backers, I'm unable to read the update as to why the unit is delayed.

      Can up update those who've swapped here too?

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      Creator Joe Adams on March 14

      To clarify -

      That comment about shipments starting again is ZOpro backers internationally who requested a XiStera in exchange.

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      Creator Joe Adams on March 14

      Rowan

      International shipments are starting again. I have not received any tracking numbers yet and it is already Saturday in Asia. I do expect to start getting some this coming week. They are very close to shipping.

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      Creator Rowan Warren Reynolds on March 14

      Are the Xistera units still on track to be shipped to the UK this week for those who decided to swap projects?

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      Creator Bryan James Bassett on March 12

      So I just read all of these responses. I think it only makes sense to just drop this project. Everyone is right, it's over dude the iPhone 6 is only a few short months away! You won't be able to afford retooling and everything to redesign a new case - so just drop it. Be honest, put money and time elsewhere.

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      Creator Joe Adams on March 11

      Raymond

      Our situation has not changed so there is still nothing to update. The next update will be when we have parts running again. Some parts are ready and some are not. We are trying to get distribution funds rolling on our other project to cover production of the additional parts and shipping to all of you. Once we know for a fact that things are moving again we will update. I know it's no good going long periods without update but it is frustrating getting an update that says "nothing to update".

      Hopefully it will not be long before we have a substantial update. Joe

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      Creator Raymond Lam on March 11

      Definitions of fraud and scam aside, what is the status of the project? Is everything still being manufactured? Are some parts ready and others not? What are the timelines of when the products will be finished, when they will be shipped to you, and when individual pledges will be shipped to us?

      While I can begrudgingly accept that this is a frustrating situation for all parties involved, posting what you have done does not bring us any peace of mind. Instead, post of what you plan to do. Like you mentioned in your last update (four months ago...), transparency is important and the more you tell us, even if it is just a weekly update saying there is nothing to update, goes a long way.

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      Creator Rich Wiatrowski @weaponlordzero on March 8

      Agreed. Fraud and scam are not really appropriate here in my opinion.

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      Creator Bryan on March 8

      Even though I'm frustrated with this like most people I do have to side with joe on the fraud/scam thing, that's a harsh exaggeration at best

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      Creator Joe Adams on March 7

      Matthew

      My response to your posting.

      Hello

      Wanted to clarify our side here.

      People have the right to use whatever words they like and that goes with the territory when it comes to crowdfunding. Personally, I believe that the words “scam” and “fraud” are not fair if you really understand that Kickstarter is not a store. Those words indicate that we misappropriated funds somehow and bought cars or vacations which is obviously not the case. Frustrated and angry backers we certainly understand however. Just take your frustration and magnify it 389 times and that is ours.

      We have…

      1. Immediately cancelled the iPhone 4 model in the first months and refunded all of those backers in full based on our supplier telling us that there was not enough quantity to justify their pricing originally quoted on tooling.

      2. Posted a copy of One single invoice for tooling that was within a couple thousand of the total amount funded.

      3. Spent nearly triple the amount funded on the project to date and are still (slowly) spending.

      4. Launched another project (80% delivered) and that decision was made partially because we knew that the only way ZOpro would ever get done was to make a trip to our former supplier and get in their face. We vowed not to spend funds from the other project but ZOpro certainly benefited from the 7 weeks spend over in Asia.

      5. Shown photos of the tooling itself, the cables that have been done 3 times (which ended up being a major issue) and several sets of T samples that have been made on the mold.

      6. Been honest that we are out of money on the project and that we are trying to use distribution income from our newer project to help finish production.

      We expect backers to be frustrated as we are ourselves. We made mistakes. But if you truly understand Kickstarter, the definition of words like scam and fraud certainly do not fit our journey and experience on this project. And we have not, and will not give up.

      Sincerely,

      Joe Adams

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      Creator Matthew Kelly on March 7

      hate to do this - but I came across this site kickslammed.com. Check it out for other projects that haven't delivered.

      http://kickscammed.com/forums/topic/zopro-incredibly-thin-case-integrated-charging-iphone-5/

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      Creator Philip Shimizu on March 5

      Joe,

      I'm not going to lose my hair over a $60 product. But to you it's $60 x the amount of investors/backers. You let that amount of people down. They are all unimpressed with your business decisions. Which ultimately leads to all this frustration. You are still a fraud until you can prove that this project is will be fulfilled.

      I am aware that you cannot refund. That is why I did not request a refund. I ordered the case, mount and lens set, all I'm asking for is a partial fulfillment. I'm sure many "backers" are willing to cut their losses if you do a partial fulfillment.

      The iPhone 6 is just around the corner and your iPhone 5 case will be rendered useless and a waste of funds. You need to make a business decision fast.

      The user will have about 6 months or so left with this case if they choose to upgrade.

      So if you want to even keep a larger fraction of your backers happy, partial fulfillment might be the key.

      You've reached the point where you're not going to satisfy everyone (anyone)

      You need to make a wise business decision. Think carefully. ( not too long or else people will freak out again )

      But again, with all due respect, until you provide a product, you sir are fraud.

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      Creator Rowan Warren Reynolds on March 5

      I opted to swap and I still haven't received anything, so still a year and a half down the line with nothing to show for it!

    24. Xizix_icon_200x200.small

      Creator Joe Adams on March 5

      One more item Philip
      All of the backers here have been offered a XiStera in place of their ZOpro which does come with the lenses and give you all of the ZOpro camera features (lenses, lens mount, tripod mount, dash mount). Around 15% of the backers have opted for XiStera but I completely understand if you have no interest as it is a completely different product.

    25. Xizix_icon_200x200.small

      Creator Joe Adams on March 5

      I understand completely why you feel that way Philip but we have already posted one invoice in an update that shows we spent the funds raised for this project responsibly and completely. Admittedly we made mistakes in this (our first) successfully funded project. The goal should have been much higher and we had unexpected issues with the cable that increased the cost even more. If we were trying to play games with people we would not have spent all of that money on tooling and we would have no reason to respond here.

      The fact is that we would love to be selling and marketing this product and would certainly not put all of this time, energy and additional funds of our own into it if that was not the case. And we have delivered an additional project but had to be responsible with those funds as they were raised for another project (although its existence did help us get to Asia and sort some things out on ZOpro).

      We are not shipping lenses and partial product or giving refunds because that would diminish the limited resources that we have to get the product moving again. Since we are not in a position to refund the whole project it would not be fair to other backers to refund you or other individuals who are more vocal.

      It has been a long time since we have posted an update because we do not really have anything to update until the production line is moving again. I could spend a whole update telling you every detail about how our supplier promised this and that and did not deliver for us but that does not do anyone any good at all since its behind us. We are still here and will keep pushing forward in trying to fulfill the project whether anyone cares or not.

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      Creator Philip Shimizu on March 5

      This joe Adams is a fraud.

      He keeps saying money this money that.
      Joe, get a loan from the bank. Sell your items, put some items on the line if you REALLY believe in this product. Spend money to make money. High risk, high return. Do you need any more cliches ?

      I've just decided that this is my punishment for trusting a scam artist/thief such as joe Adams.

      Joe Adams is a fraud
      Joe Adams is a thief
      Joe Adams is a scam artist

      Joe Adams, I am calling you out.
      If you think I'm wrong. Prove it.

      Otherwise those facts I stated above are true. I know that I am not going to see my money returned. Nor am I going to see the product, the "replacement" product is an ugly piece of scrap metal.

      Joe, we all know the case is a bust. Send me the lenses, and a lightning cable and I'll be out of your hair ( which you should have none left due to the stress and frustration this project SHOULD have caused )

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      Creator Fuzzy Puffin on March 4

      @JayC there's a difference between demanding a refund or feeling that you are entitled to one, and simply asking.

      I'd like one too, but I realize that it's almost certainly impossible at this point.

    28. Missing_small

      Creator JayC on March 4

      What part of Kickstarter's terms of service do you people asking for refunds not understand? Kickstarter clearly says that these projects are not guarantees of success. It annoys me as much as everyone else on here that this project was a total fail, but asking for your money back is like trying to get money back from Bernie Madoff. Actually it's even harder because Madoff never indicated that he was working a ponzi scheme. By funding on Kickstarter, you assume the risk that the project will never deliver. If you want change, contact Kickstarter. But asking for a refund at this point is like trying to shout over the waves.

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      Creator Carlos Buso on March 4

      I would like my money back. We've been more than patient, and with the upcoming iPhone release sometime this year, there is NO POINT in expecting this product just to throw it in a drawer because it is not needed any longer. Please REFUND my money. carlosbuso@gmail.com = PayPal.

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      Creator Bryan James Bassett on March 2

      Can you just paypal me my money back?

    31. Xizix_icon_200x200.small

      Creator Joe Adams on March 1

      Sure Zach. I will message you...

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      Creator Zach Hartpence on February 28

      What a bust... Maybe too late but is there an option that you can just send me your other project? The XiStera?

    33. Missing_small

      Creator Bryan on February 15

      I agree short life span, I should have just gotten a olloclip instead

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      Creator Fuzzy Puffin on February 14

      At this point we will be lucky to get six months out of the case before the iPhone 6 comes out. Very disappointing.

    35. Xizix_icon_200x200.small

      Creator Joe Adams on February 12

      Understood that everyone is fed up with the fact that this project is at a stand still. We have 60k worth of work and tooling just sitting around waiting for production when it could be pumping out a great product that we could be making profit on. That is not the position we want to be in right now. It's frustrating, sad, and weighs heavily on all of us because all of you are waiting and ZOpro is really such a great product. Our XiStera project was much smoother and is 70% shipped but did have some production issues also in the end that has caused some delays in getting past KS shipments and into distribution where we will see profit that can help the ZOpro project get moving again. We are doing our best to get that moving and also applying for grants and SB loans that will help us on all fronts. Any update right now will be pretty empty but we do know it time to post one regardless and will put something together soon. It is in our benefit to get this to market otherwise all investment on the project is lost. And we are heavily invested both financially and emotionally. Not expecting all of you to be happy even when ZOpro is delivered based on the time lost but we will continue to do our best and not give up on the project. That is all we can do.

    36. Fb_profile_picture.small

      Creator Bryan James Bassett on February 12

      I agree. Can we have some explicit details ASAP?

    37. Missing_small

      Creator Rowan Warren Reynolds on February 12

      No update in 4 months, almost a year and a half down the line and absolutely nothing more than "we'll let you know soon" type answers. A second project already shipped. Come on folks, I think if you can't give a definitive date/answer by now then you should maybe be a bit more honest. Not cool

    38. Fb_profile_picture.small

      Creator Daren Han on February 12

      when will we receive the case for iphone 5/5s?

    39. Missing_small

      Creator Rowan Warren Reynolds on January 27

      Any idea when those in the UK who switched to the XiStera can expect their unit? I know it's soon, but a date would be nice!

    40. Xizix_icon_200x200.small

      Creator Joe Adams on January 27

      Hey Steve
      Thanks for your continued support. We are waiting to get confirmation of funds hopefully after the Asia holiday and will update when we can confirm that production is starting again. It will be the best day of my life when I can show photos of ZOpro being packaged. I know not all backers will be satisfied still because of the ridiculous timeline but completing this weighs on my mind every day.

    41. Missing_small

      Creator Steven Houston on January 26

      Hello,
      I originally backed this project when I was in high school, now I am in college. I am still supporting this project until I get my case, but in the mean time could you please do an official update?

    42. Xizix_icon_200x200.small

      Creator Joe Adams on January 22

      Thanks GP but we know we are shedding a bad light on KS because of our mistakes and overages on this project and we have fallen way below our own expectations an that of our backers. We will get this thing done.

    43. Missing_small

      Creator Guitarplayerbp on January 22

      The BIG plus for you guys is that you respond to comments. More communication is better than less; it helps to manage peoples concerns and expectations. In my experience most project originators respond too infrequently so I tip my hat to you for your communication.

    44. Xizix_icon_200x200.small

      Creator Joe Adams on January 21

      Sad that we are part of that statistic for you GP. But very cool that you have brought 20 things into the world that would have never existed without your help. And we will eventually make it 21. Not delivering ZOpro would be the end of our business and that is not our plan as we have worked to hard over the past couple of year.

    45. Missing_small

      Creator Guitarplayerbp on January 21

      I've backed 24 projects, 4 of them are a year or over a year late and one decided not to ship anything. In the past I have not been too concerned because I backed the Pebble watch (which was a year late in delivery) and it is a fantastic product but with a 25% track record of projects being a year late and the likely-hood that they will not deliver anything at all, I fear that I am going down the negative trail with others.

      While I understand that Kickstarter is not a store, there are "Rewards" promised for money provided. I have STOPPED funding projects except those supporting what I feel are worthy causes (Looking At The Stars, the Story of a Brazilian Ballet School for the Blind) and only visit Kickstarter to view all of the late projects that I have funded with a fleeting hope that a quality "Reward" may be delivered.

    46. Xizix_icon_200x200.small

      Creator Joe Adams on January 16

      Looks like we may be heading to Asia again and could get production moving again a week or two after the Chinese holiday. Plan to update when we confirm but we have some good distribution commitments on our XiStera project.

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      Creator Christian Escobar on January 16

      what is happening with this project??

    48. Missing_small

      Creator Rowan Warren Reynolds on January 16

      Can you give me an idea of when us none US will receive our XiStera units if we have opted out of this project?

    49. Xizix_icon_200x200.small

      Creator Joe Adams on January 8

      I agree Mario and we hate to hear that but understand. The reason we are chasing other projects is partially for the benefit of ZOpro allowing us to keep the few people we have in place so things still get done. When you spend triple the amount that you raise on a project you can either give up and walk away or find a way. We learned such a hard lesson on ZOpro that we got better at all aspects if the process. Continuing on with other projects has allowed us to travel to Asia and sort out the issues we had with ZOpro and although we cannot use funds from other projects we can use post fulfillment dollars and are getting very close to that point. I know not everyone will be happy even when we deliver in the end but we are hoping that a large percentage of you will be once we fulfill. I personally believe after a year of testing that ZOpro is one of the best iPhone products around. And we will continue to take the steps necessary to give this story a happy ending.

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