Hello again, Kickstarter backers!
This news may be more exciting to us than to all of you, but we have finally finished shipping out all of your Piksi OEM Module and Piksi RTK Kit Kickstarter orders! Yes, the vast majority of you received your shipments weeks ago, but we still had a few stragglers that needed special attention for reasons like delivery logistics and unique programming (you know who you are).
So, we are taking this opportunity to reiterate a few things:
- There is a support forum where you can read our engineers' responses to other users' questions. If you have a question that you don't see answered in an existing thread, you can post it on the forum here.
- We know that there are bugs in the code, and we strongly appreciate everyone who has helped to identify and fix them! We're working hard to get everything running smoothly and happily as intended, and we promise to keep you updated as we move along.
- This is all good news to you Lodestar orderers, as it means that we can shift our focus to the future with even more gusto than before. Hang in there - Lodestar is going to be awesome :)
With this milestone, we are gradually shifting our client correspondence away from Kickstarter and more towards our primary website and email. For all non-support related inquiries, please reach us at email@example.com. For you late comers who are reading this after the Kickstarter campaign has closed, if you would like a Piksi RTK Kit, you can order one through our online webstore here. It will ship out within 5 business days of you ordering it.
Most importantly, thank you to each and every one of you for supporting us. It's been an amazing journey thus far - stay tuned for some exciting announcements over the next few months!
Swift Navigation Team