About this project
SupConf is bringing people who want to make a career out of support together in San Francisco, May 23-24. There are so many amazing opportunities to learn and grow a career in support and we want everyone in support to know about them.
Opportunities to work with companies that value support and support professionals. Opportunities to explore and develop skills in different areas - everything from a trainer, an organizer, a data-digger, a bridge between teams, a document-overhauler, a product tester, a customer interviewer to a leader and more. Looking for opportunities in support or do you know someone who is? Check out our job board.
We're bringing this project to Kickstarter to spread the message. We want everyone who works in support to know that a career in support is a fantastic choice and that there's a community to support them.
Curated Talks - Your time and attention are precious
That’s why talks are chosen from themes vetted by the Support Driven community. No sales pitches in disguise. We work with speakers to surface the interesting lessons that are most likely to be applicable to you.
Build Your Network - Relationships are key to a career
So much of a conference’s value comes from the people you meet and the ones you build relationships with. We’re not going to leave that to chance. We’re designing the conference with conversation in mind and keeping it small to encourage those conversations to be meaningful.
Community Powered - The Support Driven community at your service
We’re committed to delivering the best conference for support professionals. We’re engaging our community of over 500 folks that care deeply about support to fine tune the conference experience. And we’re not letting sponsors influence the conference schedule.
With the help of the Support Driven community, we’re bringing you a career development experience like no other.
We're hosting the inaugural SupConf May 23-24 at Automattic HQ. It’s a beautiful space with a large open main area for the conference. Upstairs has smaller rooms we’ll use for breakout sessions that will let you and a small group dive deeper on topics. There’s also a full kitchen so we’ll be able to keep you well-fed and hydrated.
Risks and challenges
We've assembled a team from the Support Driven community with experience speaking at and organizing conferences to make this happen.
We're keeping the rewards simple by not producing and shipping swag. Our focus is on delivering the best conference experience for career minded support professionals and establishing processes and procedures to facilitate future events.Learn about accountability on Kickstarter
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