Funded! This project was successfully funded on January 3, 2012.

Update #28

It's a ship storm!

Hi Backers,

It's time again for an update!  The last month has been super busy---we're been testing every single Twine and sensor, folding and packing boxes, and shipping things out the door.  There's so much to do that we even have a bunch of new help, Christina, Quinn, Matt, and Chris!!!

Here's the current status by the numbers:

1,029 Twines shipped so far and accelerating.  This week will be our first to hit 1000 per week.

2,800 Twines delivered from our New Hampshire factory and tested (more arriving every week).

9,000 Sensors manufactured, testing more than halfway complete.

48,000 pieces of cardboard folded to form 6,000 Twine boxes.  That's about 678,000 folds!

Shipping status for US orders:

David Clift-Reaves, our ship master, has been rocketing through our shipping backlog.  By the end of this week almost all US Twine-only, Twine+sensor, and Twine+breakout orders will have been shipped.  Time in transit is currently 7-10 business days.  Twine full packages are also going out, but it will take a few more weeks to process the entire batch.

Shipping status for international orders:

Shipping internationally in large quantity has been an adventure.  We've gotten Twine CE approved and certified by wireless regulatory agencies in a variety of countries.  We have to do all of this certification because otherwise customs might confiscate our packages. (Eek!)  The last major hurdle is doing international address verification to make sure that we have all of the addresses in the proper format so that packages don't get lost or mis-delivered.  The first small batch of Twine-only units has gone out, and David has been hard at work to accelerate us up to full speed.  We anticipate hitting full throttle by the end of next week.

New Developments

The engineering department hasn't been asleep either.  Today we launched version 1.1 of the Twine software which allows Twine to recognize external sensors, improves the setup process, reduces power consumption, and fixes a number of bugs that we've encountered so far.  If you'd like to check it out, just re-save your Twine rules and you will be automatically updated.

Take care,

David, John, David, Christina, Matt, Quinn, and Chris

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Comments

    1. Fb_profile_picture.small

      Creator Sean O'Connell on November 18, 2012

      My tracking number is also wrong. You really should have email people on this directly and not just posted.

    2. Missing_small

      Creator John Gamble on November 17, 2012

      Thank you, mine arrived yesterday.

    3. Bearded_grey.small

      Creator Courtland on November 16, 2012

      Tracking # for my rewards is also incorrect. It went to PA instead of MA.

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      Creator Bert JW Regeer on November 16, 2012

      The tracking number for my Twine is also incorrect, with the shipment going to PA instead of to CO...

    5. Start.small

      Creator Channa Samynathan on November 16, 2012

      Hi, I think you sent my Twine to a wrong address. The tracking number says it was delivered to an address in ROANOKE, VA 24017 when it should be somewhere else. Please contact me to get the correct address. Thank you.

    6. Fb_profile_picture.small

      Creator Jae Park on November 16, 2012

      I think you sent me the wrong tracking number or shipped my Twine to the wrong address. I live in honolulu, hawaii and the tracking number you sent me shows the Twine was sent to New Jersey. I sent you an email regarding this but please contact me to straighten this out. I'm a little perturbed by this error. Thanks. - Jae Park

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      Creator Adam Beasley on November 15, 2012

      It's on its way!!! WOOHOO! Time to get my Twine on!

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      Creator John Kennedy on November 9, 2012

      Thanks guys - I got my Twine, and it's working great. Looking forward to the sensor updates and so on. Really nicely designed and manufactured little unit. Well done!

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      Creator Supermechanical on November 9, 2012

      If your address has changed, you can update it at https://spool.supermechanical.com - which is also the right place to track your order. (Keep in mind that once you see a tracking number, it may take a few days for USPS to process it.)
      @rezonate, you pledged for Twine only, but you can get external sensors at http://store.supermechanical.com
      @Brian, thank you. It's hard work, but worth it to put Twines in all your hands and see what you do.

      We always prioritize Kickstarter backers, our first love, for what we have in stock. The reason that full kits and moisture sensor kits have only just begun to ship to backers this week is because the length of the moisture sensor presented an additional challenge, and we took extra time to get it right. See what I mean here: http://supermechanical.tumblr.com/post/35346961311/early-moisture-sensor-on-top-production-one-on

      -John

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      Creator cyril louis on November 9, 2012

      How on earth you ship in 5-7 days if bought now directly from your Supermecanical site and there is thousands of people you backed you up since many month (like me) and still waiting for their TWINE.

      The point to be a backer is to help you guys to make it happen, and be rewarded by an early acces.

    11. Fb_profile_picture.small

      Creator Gerald Ardito on November 9, 2012

      Is there any way to confirm that my Twine has shipped? I haven't received anything yet.
      Thanks.

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      Creator Andrew Fielding on November 9, 2012

      Who do we contact if our address has changed?

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      Creator Brian Peiris on November 8, 2012

      I've been meaning to say this for a while: It's been awesome to watch the Supermechanical team go from Kickstarter campaign to what seems like a fully-fledged production-ready company. Your updates have really shown the tons of care and effort you've put in to the project. I'm happy to wait for my Twine because I know how well you've crafted all its aspects and I'm excited to put it to use!

    14. Missing_small

      Creator Jared Bird on November 7, 2012

      1st - I'd love to be able to access the backend and get a feel for the layout.

      2nd - Why is it that those of us that paid more have to wait longer? That seems contradictory.

    15. Missing_small

      Creator John OConnor on November 7, 2012

      How do I access the website for programming my Twine. I would like to play with it now (before my Twine arrives). Is that possible?

    16. 01-michelle-ed-surgery.small

      Creator Edward Beale on November 7, 2012

      So my twine arrived but not the magnet sensor. Should I expect it in another box? Or what am I missing?

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      Creator Matt Johnston on November 7, 2012

      Is there an order manifest anywhere so we can see where we are in the queue?

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      Creator Thomas Costick on November 7, 2012

      It's great to see the shipping getting up to speed. As an international backer, I hope you're not hitting too many regulatory roadblocks. I really appreciate your meticulous attention to detail.

    19. Fb_profile_picture.small

      Creator Jason Tu on November 7, 2012

      Love the work you guys are doing! Can't wait to get my Twine and see what it can do.

3,966
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    You'll get a special Supermechanical T-shirt that lets others know that you got on the bandwagon early. You'll also be the first to know about new Twine features and updates. Support us and be a part of a product that makes physical computing radically simpler.

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    You are preordering one Twine, with built-in temperature and motion sensors. Batteries included. You'll also get a card suitable for pre-gifting Twine in time for the holidays (see Holiday note). Of course, free shipping too. (Add $10 to ship to Canada, $15 for international shipping.)

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    You are preordering one Twine with the built-in sensors plus all three additional sensors. Batteries included. You'll also get a card suitable for pre-gifting Twine in time for the holidays (see Holiday note). (Add $10 to ship to Canada, $15 for international shipping.)

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    You are preordering two Twines in a limited edition color, plus two each of all three additional sensors. The special Supermechanical T-shirt and batteries are included. You'll also get a card suitable for pre-gifting Twine in time for the holidays (see Holiday note). (Add $10 to ship to Canada, $15 for international shipping.)

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