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A wireless square with sensors and a simple web app to set rules, Twine tells you what your things are doing by email, text or Twitter.
A wireless square with sensors and a simple web app to set rules, Twine tells you what your things are doing by email, text or Twitter.
3,966 backers pledged $556,541 to help bring this project to life.

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    1. Missing avatar

      Jenn Vell on

      Forgot I had ordered this years ago. I got it a few months later than expected and never took it out of the box. It's stored somewhere in my house and I never tested it.

    2. S.I.N.K on

      Curious when I can expect my twine. I have not received mine.

    3. Missing avatar

      Michael on

      Curious when I can expect my twine. I have not received mine.

    4. architactics on

      FWIW: Dealing with Supermechanical support has been nothing but fantastic. They will absolutely, 100%, take care of you.

    5. Supermechanical 4-time creator on

      We're not taking any free features away, just adding a paid option for people that the email to SMS gateway wasn't functioning properly!

      Feel free to contact us at with any questions.

    6. Missing avatar

      deleted on

      The author of this comment has been deleted.

    7. Missing avatar

      Jeffery Miller on

      You guys are not handling this well at supermechanical. Disappointing

    8. Jeffrey Satz

      Selling mine at a discount for those interested. Original box and break out board sensor included. Send me a message

    9. Chris Anderson on

      Hey David, I'm still waiting on my twine and no response after sending a couple emails. Any chance you have a tracking number so I can track down the package?


    10. Missing avatar

      danny on

      selling mine. send me a message

    11. Missing avatar

      nu4an on

      Still no Twine for me. Anyone in Europe received his Twine?

    12. Missing avatar

      deleted on

      The author of this comment has been deleted.

    13. Missing avatar

      Larry McClenon on

      To the people having battery issues. Have you tried setting the twins up with a static IP address thus mitigating the need to ask the router for an ip everytime it checks in?

    14. Missing avatar

      Roro on

      Selling mine too. Leave me private message.

    15. Jeffrey Satz

      I am wiling to sell mine. Send me a kickstarter message

    16. Missing avatar

      Bill Donnelly on

      David Luong - If I ever get mine, I'll sell it to you......

    17. Alex360 on

      Hey! I got my Twine today.
      Thank you from Germany :-)

    18. Missing avatar

      Bitslinger on

      I would be delighted to sell mine for the $115 I paid. I have been away so could only now respond. Is there a way to post to you privately on this system?

      Twine sucks. The company sucks more, in my opinion. They just don't respond to inquiries, emails, etc. "Take the money and run." So, I would be thrilled to get my money back and sell mine. It was minimally used.

    19. Missing avatar

      Karel Gillissen on

      @David: you can have mine. I did not receive my Twine yet, but with the short battery life it will be useless for my use.
      I sent a cancellation mail today to supermechanical, but had no response yet.
      So if your friend wants to pay my kickstarter price, it is a matter of changing the address...

    20. Missing avatar

      deleted on

      The author of this comment has been deleted.

    21. Missing avatar

      deleted on

      The author of this comment has been deleted.

    22. Missing avatar

      Phil Shen on

      Still waiting for my Twine, in China. Could anyone check for me?

    23. Missing avatar

      deleted on

      The author of this comment has been deleted.

    24. Missing avatar

      Bitslinger on

      The text on touting batter life lasting for months was at the very top, on the home page. They did a rather sloppy edit to remove the claim of lasting for months. I have a screen capture of the original text. On Kickstarter the claims continue.

      I have asked repeatedly and have heard nothing from SuperMechanical. No claim they will fix the battery problem, no claim they will fix the missing functionality. No offer to refund money nor to honor the terms of the sale.

      You should initiate chargebacks with your CDIF card company before it is too late. I suspect SuperMechanical is simply running the clock out until refunds are no possible.

      I have not yet seen much to indicate that SuperMechanical operates ethically or responsibly, their total unwillingness to communicate should be worrisome.

      So, how much did these devices actually cost to make? $20? So, this they just walk off with hundreds of thousands of dollars in a huge fraud scam?

    25. Missing avatar

      deleted on

      The author of this comment has been deleted.

    26. Darren Ingram on

      Kickstarter home page still has the battery claim "two AAA batteries that keep it running for months". Screen copy made in case chargeback is necessary.

    27. Sorin Stefan Nicolin on

      @Bitslinger: Where did they change the text? I didn't find any reference on

    28. Missing avatar

      Bitslinger on

      Supermechanical has just modified their web page regarding Twine. The home page used to advertise: "two AAA batteries that last for months" and now the "last for months" text has been removed.

      This gives me the bad feeling that they do not intend to provide the level of performance advertised originally.

    29. Missing avatar

      Bitslinger on

      Still no reply or returned phone call from Supermechanical. Have requested a refund from them per the written policy, but they are not responding.

      My twine gets under 2 weeks of battery life and lacks the advertised features.

      It would be nice if they honored their agreements and issued a refund. I don't expect service like Nordstroms, but I do expect them to operate as they promised.

    30. Missing avatar



      No twine yet in Copenhagen, Denmark

      please advise

    31. Supermechanical 4-time creator on

      @architactics Email us at at, so we can figure out what's going with your Twine. We'll get it working or swap it out if it's faulty.

    32. architactics on

      Battery life is extremely poor (5 days) and triggers are not working reliably. Is there a fix, or is my unit faulty?

    33. Missing avatar

      Patrick A. on

      @Matthias Thanks for your info. So it seems that mine is lost... :(
      @supermechanical Can you help please?

    34. Missing avatar

      Andrew on

      Obviously the "two AAA batteries that last for months" claim is ridiculously wrong - with a brand new set of batteries, my Twine lasted about 5 days before I started getting the low battery emails. This device is useless and a big waste of money.

    35. Missing avatar

      Oystein on

      I receive mine around christmas and it is working very well. The software support for the vibration sensor is coming, so it is quite alot of possibilities with this one.

      I think it was a good thing the did the shipping even though all the features are not ready yet. It is good that the team is working hard on improving the device :)

    36. Matthias on

      @Patrick A. I received mine just before christmas (also stated 3 Dec in Chicago) and was able to pay the customs fee directly at the post office!

      My Twine runs since 23.12.2012 on the same batteries - but the notifications are not working right...
      So I monitor it over a small, self written, php script which pulls the data from the twine server ;-)

      But indeed, Supermechanical is a little bit to silent at the moment...

    37. Charlie Van Dusen on

      Reading these comments and I am now not knowing if I am happy that I have not yet received my twine or unhappy thinking I will never receive the twine. All I want now is a refund.

    38. Eugene Zheng Yong Sheng on

      I am also shocked that they are listing their products up for sale on Amazon at the state Twine is in right now - do they not care about their reputation at all?

    39. Eugene Zheng Yong Sheng on

      I got a baaaaaaad vide from Supermechanical now.

    40. Missing avatar

      Bitslinger on

      Still no returned phone call, or a reply email from the Twine folks. I wonder if anybody else is getting responses? of course, no refund, either, despite their legal requirement to do so.

      My twine sits, unused. I travel frequently and planned on using Twine to monitor a machine. But with a 2-week battery life it is useless...out of batteries before I would return.

      It sure would be nice of the Twine folks would care enough to answer the phone, email, or talk to a customer. But then, it would also be nice if they quit advertising that the Twine lasts for months on a set of batteries, when this is just a bald-faced lie.

    41. Missing avatar

      Patrick A. on

      Still no twine here yet (Germany)
      Shipping status is still Dec 3rd Chicago... :-(
      Any other more lucky?
      @supermechanical could you advise please?

    42. FxOo ༼ ༎ຶ ෴ ༎ຶ༽ on

      I got mine yesterday here in Brazil and the setup went somewhat smoothly. Had a problem with the magswitch not being detected but then all of a sudden, it showed on my twine page. But to be honest, right now I don't know what else I can do with it. Also disappointed with the vibration thing.

    43. Nicolas Hauviller on

      So... after some weeks during which I tried to "use" Twine, my conclusion is that this device is absolutely useless as it is today. It cannot support an acceptable number of rules. Rules are only trigerred once when I remove the batteries (which have an autonomy of about 2 days) or when I switch off/on the external power.
      > Twine was the first project I backed on Kickstater... I am so disapointed that I am not sure to back anything else in the future

    44. Michael Kennedy

      I'm also disappointed about the lack of vibration detection, as that's 90% of the reason why I purchased it.

      As for battery life... Lithium batteries last significantly longer. The voltage doesn't sag like Alkaline batteries do even when they still have half of their potential power. Granted, that doesn't make up for the less than stellar battery life of the Twine, but put in a set of Ultimate/Advanced Energizer AAAs and you'll find it lasts a lot longer.

    45. Steve Davis on

      It is disappointing that the vibration detection doesn't work out of the box. I had a specific use for which I bought my Twine and now I can't do that. It seems to be on a "to do list" but that wasn't what was promoted.

      Heads up for people having trouble with setup, I couldn't do it at first, then discovered that the batteries included were flat.

    46. Missing avatar

      Bitslinger on

      "You are preordering one Twine with the built-in sensors plus one additional external sensor breakout board. "

      I didn't purchase a concept, nor did they sell one. They sold a product.

      And, they may very well have walked off with hundreds of thousands of dollars. We don't know, they have not revealed their expenses. There are not many scams that yield a net of six figures like this could.

      In any event we don't need to debate their intentions or "take", these are the facts:

      1) Twine does not perform as advertised, more than a year later.

      2) The rules of Kickstarter provide that they MUST refund backers. They will not.

      3) Basic etiquette is that when you are a business you return phone calls, emails, and you make at least some attempt to resolve problems such as least a conversation. Something.

      4) State laws reaffirm that refund is due. There is still an obligation to follow the law, right?

      I would be less animated, and would feel less "scammed" if they would dialogue. I don't like this public forum. But they leave no alternative.

      They continue to advertise a battery life of "months" even though they know this is false. That, certainly, qualifies as "scamming."

    47. Missing avatar

      Angustimus on

      Bitslinger, you do realise that they did not "walk off" with any money, right?
      The money we pledged was used to develop a product and has been spent on designing and manufacturing the twine. This is kickstarter, you backed a prototype, not a pre-order of a completed unit.

      Surely there are a lot of easier ways to scam people (if that is what you are insinuating) than spend months on developing and testing.

      I don't represent Supermechanical, and the views are my own.

    48. Missing avatar

      Bitslinger on

      Dear John LaRoux: your opinion is no more valid than mine. You have no authority to represent persons other than yourself.

      I am not writing for your entertainment, nor for anybody else.

      My Twine just doesn't work. I want my money back. Super mechanical does not answer their phone line, they don't return phone calls nor emails. That is hardly a professional way to run a business.

      I would not dialogue with them through this comment box if there was any other way of doing so.

      It may, indeed, be of interest to others to know that it is not only their Twine that does not work as advertised. And, it may be of interest to others to know that Supermechanical has walked off with their $556,541 and doesn't as much as respond to emails. They hide behind anonymous web registrations, third party payment systems, and a Google phone number that they don't answer.

      So, perhaps what interests you is not what interests 3965 others.

      I happen to think that what I am writing is highly relevant to a number of other people. If you are happy with your 2-week battery life, lack of motion detection, and a company that ignores customers then perhaps you have no need for this comment area anyway.

    49. Missing avatar

      kevin on

      For those in Germany waiting for their Twines:
      Received email "Your twine has been shipped" on Nov 30th. Mine was processed December 01, 2012 by USPS in Chicago. Then it was received by Customs on Dec 17th. It arrive at my residence on Dec 22nd.
      Had to pay an additional 19% on the € Value for Import.
      Hope this helps

    50. Missing avatar

      John LaRoux on

      @ Bitslinger I think the 3965 of us that are not complaining should get mental anguish damages from YOU for having to read your stupid posts.

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