I was hoping that our existing hosting would handle the load this time, but it clearly did not. I have pulled the trigger on migrating to a more resource-rich virtual private hosting, and that should be complete in a few hours. Once that is running, we can tune that server to hopefully allow the volume of traffic that we need to support. This is a great problem to have!
Our intrepid web team has worked over the weekend to stabilize the forums against viking assault. Head on over and post some fun stuff, read about recent news or just lurk!
We just returned from a fantastic trip to visit our friends at Kickstarter in New York City and participate on a panel held by NYU http://gil.cite.poly.edu/2012/04/19/kickstarter-stories/. Now that we're back expect increased information regarding the lore, game mechanics and more on The Banner Saga website!
As many of you have already discovered, we apparently razed our web hosting to the ground when we unleashed the horde of backers on the forums. We're simultaneously horrified and impressed. Rest assured, we're very aware of the problem and are working to resolve it as quickly as possible.
In the meantime, please refrain from trying to sign up or refresh the site until we get things under control, as this will just delay the issue. We'll keep you up to date and let you know as soon as things are resolved. Thanks for your patience!
The Banner Saga forums are now officially live and include a special forum just for backers. Make sure you create an forums account using the same email address tied to your Kickstarter account, otherwise we won't be able to track you down and make sure you get the special permissions.
Here's a quick overview: We've got a news and off-topic section where we'll be keeping you up-to-date with any good interviews or previews that come up. There's the special Backer-only subforum just for you, and the general discussion Longhouse, where we've already started a discussion about guild crests. The beginner's circle is where we'll be answering all the basic stuff- what's the game about, who are we, etc.
We'll be answering the boards as much as possible, but we've also gotten some help from a few guys who will be doing some moderating for us- Sean (from The Old Republic), Scott and Stelly, so if you see them answering questions it's because we asked them to :)
Bear with us as we'll inevitably hit a few snags. We've never launched a forum for 20,000 people before so we'll do our best to keep things chugging along and iron our problems as they arise.
And as always, thanks from all of us at Stoic! We realize there's probably a lot of speculation about the details for now but we'll be adding more content about the game as quick as we can. We're pretty approachable nice guys, so help us keep the same tone for the forums. Talk to you soon!
Alex, Arnie and John
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