Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Thank you so much, @Jason! :) :)
Congratulations. You've achieved your goal of a complete trilogy. I know your work may not done, but I can only imagine the blood, sweet, tears, and time it took to pull off your vision. The majority of kick starters don't reach this level of success.
Yes, this is exactly what has happened and thankfully you're all being super patient while I get through answering your emails. THANK YOU for your support, I will get each of you into the game ASAP.
Huge thanks to Troll for keeping the answers coming while I was sleeping! :)
yeah, i have a feeling that anyone who backed the original at the $50 level and backed TBS3 but NOT at a "get the game" level is having pledge manager issues. i had the same problem where it wasn't showing up in my TBS3 manager at all (not getting an option for ANY add-ons). i did get ahold of Khatie last night and now im just waiting on my key, so all it takes is an e-mail!
for anyone who is experiencing this issue, it's likely this is what the problem is. just toss an e-mail over at firstname.lastname@example.org .
@Brendan Coffey : I imagine the same thing happend for you as whant happened to Stephen "Stoibs" D right under your post.
Please send an email to email@example.com to have Khatie verify your pledge and get you the key.
It went apparently very fast for Stephen "Stoibs" D, hopefully the same will go for you.
So, here's the thing: I backed this Kickstarter (obviously), and then when the B3 kickstarter came around, I backed for a dollar and added a bunch of the physical rewards through Pledgemanager.
Now, when I go into Pledge Manager, I see all the things I backed for, but no actual code for Banner Saga 3.
Yeah was very fast response :)
I think being a backer of both of these projects is maybe causing some of these fulfillment issues.
The email they sent me cited the fact that my key was undelivered because my pledge manager was already locked - except I shouldn't have gotten a key for the 'Banner Saga 3' entry in my pledge manager anyway since I didn't back that at 'get the game' level. (And I needed to finalize and lock that one for the physical goods I ordered)
We needed an invitation or a way to get this original Banner Saga project into our pledge managers methinks.
@Stephen "Stoibs" D : That was fast.
@Laserschwert : Please do as Stephen "Stoibs" D did and contact firstname.lastname@example.org to have Khatie verify your pledge and get you the key.
Contacted support and got my key fairly quickly.
Same problem like "Stoibs" below... was a trilogy backer and backed TBS3 for one dollar to get the art book. Can't see a way to get my key in PledgeManager...
I can't see the original Banner Saga project in my pledge manager, just the Banner Saga 3 project (which I backed at a dollar to get updates, and later added on some physical stuff)
Trilogy backer from here, can't see a way to get my key for the third game anywhere.
@John - glad you got it sorted! :)
@SinoSamba - thank you very, very much! It's in large part because of backers like you. <3
Hi @Morville - the email invitations to PledgeManager have now been sent. If you did not get one or need help with the account, please let me know at email@example.com. Thank you! :)
Hi @Teppo - the details are still being finalized for the Switch physical trilogy, but it's likely a portion of at least one of the games will need to be downloaded, hence the need for a connection. Once we have those exact details they'll be shared on social media. :)
Hey! Banner Saga trilogy physical version for Switch, it says I need to have online connection..? Does it mean that the game card doesnt have the games, and I need to download them or what?
Nevermind. Figured it out!
I think the email I used for the original Kickstarter was my old college email which is way long gone and unusable. I tried accessing Pledge Manager but I can't get anywhere with it. Any chance of help so I can get my Banner Saga 3 key?
Congrats on finishing the trilogy!
Hi! Given the third game is being released in just over a day, is there any info about when backers from this campaign are going to get their keys? No hassle if nothing is sorted yet. :)
Thanks so much for the quick reply! I'll send out that email :)
@Robert - yes you can. Please email support AT stoicstudio DOT com from the email you used on the first Kickstarter. Thank you. :)
@Alex - yes you will receive it from us via your original Kickstarter email. :)
@Jesse - yes, you will after launch on July 24, 2018. :)
Sorry if this has been asked before but here goes....
I backed for all 3 games and find myself with a tremendous lack of free time lately as a result of having had kids :)
I love the original game but never had time to grab #2 on Steam. I now have a Switch and a really long commute. Can I grab 2 & 3 on the Switch with my original pledge?
Hi guys Now that banner saga 3 date had been announced it's mean backer like me from the 1st campaign we will receive a steam code ? but where ?
Just saw the email with the BS3 launch date and details about pre-order bonuses. Do those of us who backed for $50+ back at the beginning (and so will already be getting BS3) have access to such things automatically?
Hello again, @MikeWRX. I just realized I answered what may be a Banner Saga 1 question with a Banner Saga 3 answer and I apologize for that!
If you have a question about Banner Saga 1, please email us at firstname.lastname@example.org and we can get you sorted out. Thank you! :)
Hello @MikeWRX - thanks for your question! The desktop wallpaper has not yet been given out. The only codes backers are able to receive at this point are Banner Saga 1 and 2 after they complete the PledgeManager process and check out. The rest, including the community backer access, will be granted at a later date. Thank you for your kind words about the trilogy; we're very proud of it and humbled by all the support! :)
I'm a 25$ backer; in regards to one of your previous messages to contact you here with regards to rewards issue, was the 25$ desktop wallpaper reward ever distributed? I never received a download link or copy of it. Is it possibly hidden in my Steam folder?
Thank you in advance, and thank you for such a great game trilogy! Phenomenal work.
Hi @Lathorp - I've responded again - you're all set now. :)
@Khatie I received an email reiterating the same process as three years ago which only takes me to a 404 page on the website even when logged in. I verified my account and made sure it is logged in but nothing seems to work.
@Lathorp, if you did not already - please write to us at email@example.com or send a message through this Kickstarter page and we'll help you out (I think I heard from you already though). Thanks!
Never received anything. Been checking up on Kickstarter since I have a competent pc now.
If anyone is having any issues with any of your rewards - please send us a message on here for the best results. Thanks!
As a reminder if anyone needs help with any of the Kickstarter Rewards - please send us a message on here. It'll be the easiest and quickest way to get you your rewards.
Only me? Really?
So they only want to completely annoy the Let's Players who might otherwise give the companies they publish for free press?
Odd business choice.
Either way, if anyone else has found that companies only related through Versus Evil have also blocked them after BannerSaga/Stoic/vs-evil accounts have on Twitter, please let me know.
Our survival mode beta for Banner Saga 2 is up and running (check out our latest KS update for more details.).
Once again if anyone needs anything or has any troubles please don't hesitate to send us a KS message.
@Celine - sorry to hear that.
Anyone else blocked by Stoic/BannerSaga/vs-evil on Twitter finding other devs who use that publisher also blocking them out of the blue?
(Cross referenced the companies with the publisher's main site and found that I was blocked there with the exception of a few of them.)
So I'm fully boycotting anyone who works with VS Evil.
Interested in knowing if anyone else has noticed this on their Twitter account or not.
@Yangtian Li - Send us a KS message and we'll get you your key and info!
I was the original $25 tier backer, since I have a Mac so I was waiting for the Steam release, and I don't think I have received any keys to play the original game or the art book PDF. Can you let me know how to get these? Thank you!
You are welcome! Good luck! :-D
Thanks for the kind words Valeriy - really, that sort of comment does mean a lot to us and does indeed teach us. Thank you.
So, the whole *bright* idea of Steam-DRM-only release flopped big time...
With this move and no Linux support for ep 2 and 3 (and, honestly, ep. 1 also) I can not say I pity you and your *brilliant* GOG release during GOG sale with "Vampire: The Masquerade - Bloodlines" as a big bully present.
Be ready for another flop.
Yup - let us know if you have any more trouble Nick! Thanks @Glaring :)
@ Nick You see where it says Created by Stoic?
Click on Stoic and then on Contact me.
This may be a dumb question, but I can't figure out how to send a message on Kickstarter. Can anyone assist?
Glad to see. And the release thread on GOG is a mixed bag, but it appears to be more on your favour with people glad for the most part that it's not only on STEAM-DRM. (Though the current GOG sale might stunt the release there a bit.)
@Celine - please see our latest update for more info.