Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Erin Austin I second what Justin said; I'm a SuperBacker too and I have a good ratio of success. I've backed 57 campaigns; currently 9 of those are overdue, but only 2 of them have drifted anywhere close to the 'shifty' side of things (the rest have been amazing with communication and outreach, and most had issues completely outside of their control). So definitely don't judge 1 hiccuping campaign for all. BUT this isn't buying an already made product; it's chipping in for a dream. Sometimes dreams fail to make it to reality, no matter the support. So while it's lamentable how overdue the team is, it is part of the nature of backing something before it's a reality.
Sorry for the wall of text.
@Sammo21, well I'm sorry to hear that, but given that you've backed 100 projects and only had issues with 4 (if I mathed that right), it still gives you a pretty decent success ratio overall. Of the ones that I've backed I have had a similar ratio. I've had one go so shady that they had the ks page taken down after a "successful" campaign. I've had one that just took the money and ran (from three different campaigns, although I only backed one of them). I had another that only shipped a few backers rewards and then he lost steam, and refunded most other backers, not mine though, as it was supposed to be close to completion, I've never received that one. I had one that delivered to backers in the US and Canada, but not the rest of the world as they ran out of money (that one probably would have been good for a law suit tbh). I had one that delivered a product that was non-functional and has completely stopped communicating with backers. All that said, I've had way more good experiences on KS than bad, way more creators come through than not, and I still believe in the process. Sadly, it seems that the smaller/newer creators are the ones that fail the most often. I see this one failing in the most common ways, but not completely. Obviously their communication could be better (much even), and they could have been more transparent with their proccess, etc. I can see reasons behind these, not good ones, or even excusable ones (in the former's case), but reasons none the less. Fwiw, I still think this one will deliver a final product, just not the ks experience that we were all looking for. I believe (pure conjecture here) that the reason that the communication sucks is because they don't have anyone thats had customer service experience, and they fundamentally don't understand how to do it, even if they may understand how important it is (which would also seem doubtful). I also think that they have been less than transparent with the process as there are obviously aspects to the manufacturing that are unique to the product and they'd rather not have it copied before it gets out (check out the fidget cube campaign, their product was copied and on the street before the original!). So understandable, but not excusable. I'm not trying to make excuses for Polygons, but I don't believe that any of this is a scam at all, just very poorly managed. I do believe we will get our measuring spoons, eventually.
Haven't received /any/ communication since April last year?
Have you not seen the June update or the July update or the September update or the November update or the January update?
I am pretty sure SEVERAL people are living quite a lovely life with the over $1 million that this generated!
Erin Austin, if you're on a PC then click on my name. You'll see everything I've backed. Everything except 13 projects have shipped and aside from one super old software title I don't see a problem with everything else.
Don't shoot yourself in the foot over this one horribly run project.
This was my first experience backing a project on Kickstarter. Needless to say, it will be my last. It is virtually unreal how long this has taken - as in, I can't believe it's anything but a scam at this point. I haven't received any communication from them since April of last year. Disappointing as I really loved the idea. I have no idea why they had to complicate it by adding time to survey colors and magnetic properties.
@Rod "BaKhan" Mitchell I have had two Kickstarters turn into slight scams. I currently have 2 Kickstarters that seemingly are not fulfilling any aspect of their campaign and they have not updated their backers in as long as 6 months. I also have one Kickstarter where the creator has had the merch for nearly 6 months but has not shipped anything out or reached out to backers in nearly the same time period.
The time table has been communicated. they are still within the terms and conditions.
For people asking when are they shipping, until further notice it is Mid April.
This is still reasonable effort to finish the project
and yes smaller companies get pushed back if a larger company wants something urgently, It is production scheduling which can be months.
At those point you can keep my money. I have zero faith in your project if it has literally taken this long. Your failure of a team can't even make a goddamn spoon.
Rod, that was a no eh? Typical.
@Justin, again considering the source... sigh. Fill your boots little buddy!
Rod, so I can't even agree with you? LMAO!!!
"Most of the people complaining have yet to even have a bad KS experience"
Random nonsense that you can't back up. You're just making stuff up. I've clicked on plenty of those people just for S&G's and found many of them to be 20+ and over a handful 50+.
"you egging them on does nothing to mitigate this situation"
Where in my title does it say that's my duty? That's up to Poly and they're doing NOTHING about it. Well, nothing but posting childish youtube videos.
"Am I supposed to call you "boy" at that point?"
If you want to boy, knock yourself out.
@Scott: I wasn't defending the update itself, I was pointing out that the most recent update didn't provide a new timeline, but a confirmation of the most recent timeline given by the creators. (You decide for yourself how much you trust). So your vitriol is sorely misplaced.
@Justin, considering the source (you), I'm good with that. Most of the people complaining have yet to even have a bad KS experience, you egging them on does nothing to mitigate this situation. Also, not surprised you took the cheap shot, as that's all you can do; I've yet to see anything better or even worthy from you. Am I supposed to call you "boy" at that point? ;) Have a lovely day!
This Comments thread is like the KickStarter version of Wiseau's 'The Room'! I trust the reference is apt & noted! heheh
Jonathan Alexander Smelcer ,nope!
Rod, you are correct. You are very petty. At last we finally agree!
Everyone complaining has a right to do so. That last update was a spit in the face to every backer.
This is a bogus. I want a refund!!!
Has anyone gotten their order yet?
I know that this is petty, but I would definitely be shipping last to those that are asking/demanding for refunds, hurtling insults, etc. It was less than $20 folks. If thats too much to risk, you should have never started on kickstarter in the first place. I've lost much more than that to the truly shady creators out there. If you think this one is off the rails, I've got some bad news for you... you ain't seen nothing yet!
How the F can something this simple be this hard to produce when you have over $1M in funding? I'm sure there's a good explanation, would appreciate if the updates actually had the details.
When can I refund it?
Please return quickly.
I want my money back. Plain and simple. You are a complete joke. Your update isn’t even one picture of how you are progressing but rather a video of two kids hacking a game in some foreign country. You are amazingly annoying. I want out. Give me my money back and now.
@Kevin unless you are the developer. Your excuses for a product development team that can't even take a photo of how it's going production wise is unwelcome. By adding a video that says nothing to the production is useless. The product is literally a piece of plastic with magnets, and score lines. There is over 3000 comments. I get delays. That update was a big middle finger at everyone who is patiently waiting.
@Jeremy: I'm pretty sure that label was applied when the funding was still going on. It's possible they can't remove it now.
@Scott: the timeline hasn't moved from the previous update. they stated as much in the latest one.
@Rod: that's not just this campaign. it's endemic to all the not-yet-delivered campaigns that have an active comments section.
fuck this company.
WTF was that youtube video. Show the actual product and prove you're not ripping people off. You guys are useless fuck boy scammers.
And I'm done, it's one thing to take the money and run, it's another to make updates that laugh at the backers
Maybe next month we'll get TWO lame Youtube videos as an update.
You are a year off schedule. Please provide more updates and guarantees that you will meet this new schedule you announced.
Disappointed with the update. No pictures, new timeline, and no actual update on the product. I look forward to the next update. Your last one lacked realism. Looking forward to an instructable on how to make score lines on plastic. 1 Million Dollars raised and no one has a camera?
@Kevin, oh, I knew I was forgetting something... Also can't help but find people not actually reading the updates as too funny. Literally the update before last laid out the new timeline, but as much as people bitch about not enough updates, they can't read them. I suppose they could blame Polygons for that too? But, but, you didn't read it to me... and I obviously couldn't do that for myself... the world owes me audio updates!!!
Hi, I haven't received any updates up on this until now. Have these even shipped yet? I can't see the current updates since they are saying they are for backers only (which I am) for some reason. I changed my shipping address with you guys a year ago with expectations of this being shipped last year. I again moving, so is there any way to change my address again or get a refund?
You people are hilarious. "Invoking your rights". I invoke my rights to call you all suckers. Who told you that would work?
They don't send updates, you complain. They send updates, you complain. They give a time table, you complain. They literally can't do anything without you complaining. They are at the mercy of their manufacturer at the moment. It happens to all businesses.
If you people get so bent out of shape over $15, maybe Kickstarter isn't for you.
Anyone in Texas?
You finally send an update and that was it ? Lack of communication is the biggest complaint here. Send information ! Let us know what’s going on ! Keep us in the loop!
What a complete joke of an update.
April 2018 or 2019 or 2020?
Not a fan of Kickstarter listing this as a “project we love” with all the bs that’s been going on for such a long period of time. Do they have a patent on this design? And even if they do does it still apply to a scam? Can a company that has their shit together make their own version of this that I can back because I really liked the idea of this design but I’m resigned to having any hope of ever receiving this product.
@Stephanie: a previous update stated that April 2018 was the new release date.
@Rod: but, but, their FEELZ!!!!!!!!
Let's all not give up hope! I think we all gonna get our polygons this year! 2018 is off to a fantastic start. Thank you Polygon for all the work you're doing!
Tired of all the stories and being put off. This is ridiculous. This campaign should be required by kickstarter to return ALL monies to every single person who backed this sham of a campaign.
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
This is my formal request for a refund of my pledge amount.
Anyone else have a problem with the email sent out? Specifically this:
“Due to limited resources and client priority, they had to put our work on hold for a while – but it is ok, we are still on track to start shipping in April since an anomaly like this was factored into the contingency period of our timeline “
I personally don’t understand how April was the shipping date 2 years later...