Production Update #6
here's another update that you've been longing for. Last week we started shipping out a new batch of packages which includes the orders of Night Sky, Comet Grey and Warp Black. More of them is scheduled to be sent out till the end of this week. As usual you will obtain your tracking numbers by email. If you receive your pen and notice any issue, please let us know via email@example.com - We will solve your problem as fast as we can.
We fully understand that some of you are expecting the shipment of your package eagerly and we are very thankful for the patience and support from many of you. It's important for us to make you realize that we have spent the past weeks trying our best to optimize the assemply process. Other than fixing the imperfection of the alignment between the cap and the barrel, we have also improved the stability of the magnets through a couple of changes while assembled. Since it's our goal to keep every customer satisfied, we cannot help but devote more time in the production process.
We will keep you updated!
We wish you a pleasant week.
Martin & Christoph
PS: Here's a picture of the first samples of our new clip design. If everything goes well we may be able to send them out in February.