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A minimalist fountain pen with a magnetic self-aligning cap made from titanium or aluminium.
A minimalist fountain pen with a magnetic self-aligning cap made from titanium or aluminium.
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2,646 backers pledged €260,535 to help bring this project to life.

Production Update #5

Posted by stilform (Creator)
37 likes

Hi Kosmonauts,

we would like to give you another update on the production and shipping process. We completed shipping the first batch of packages last week. This first batch only contains orders with Night Sky, Rose Moon and Comet Grey fountain pens. We just sent out the tracking numbers via email. When you receive your pen and notice any issue, please let us know via info@stilform.com.

As you may have noticed already, the shipping of pens does not progress as fast as expected before. We are really sorry for keeping you waiting a little longer! This delay is due to some assembly difficulties that became apparent recently. Realizing the alignment of the barrel and cap is even more challenging than we initially anticipated. That's probably why nobody dared to release such a design before. A small rotatory deviation of the cap magnet during assembly results in a quite obvious imperfection of the flat surface alignment of the final product. It's one thing to make a few dozens of perfectly aligned fountain pens in our office, but a totally other to produce a few thousand with perfect alignment - it's challenging to say the least. Unfortunately, we were forced to throw more than a hundred caps of falsely aligned fountain pens away, because of the described problem. We took measures to improve the process and ensure the magnets keep their alignment during assembly. We are also double-checking every fountain pen by ourselves now.

On a positive note, the quality of the aluminium and titanium bases is really good. They are all checked, packaged in their boxes and ready for shipping. Same for all other accessories.

The year is going to an end soon and we would like to take the opportunity to thank you for supporting us on our journey of creating design products, which are more than just nice aesthetics, but also offer an interesting new feature to stand out from all other stationery products. We really appreciate your trust and patience! It's the nature of every product development and production that there are ups and downs, but in the end we always strive to leave no unsatisfied customer behind! We keep you updated on the progress of assembly and shipping in the second week of January.

We wish everyone a wonderful holiday!

Best,
Martin & Christoph
- stilform

PS: Here's a nice shot of the recently assembled KOSMOS ink Black Brass with 14k Gold Nib.

Comments

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    1. Missing avatar

      Maxim on

      We’re is my pen?

    2. Missing avatar

      SRD on

      In my order, I had 1 Rose Moon, 1 Comet Grey, and 1 Night Sky. Where are my pens?

    3. Deb Kruger on

      I have not received tracking info yet. Please advise.. rose moon color. Thx.

    4. Missing avatar

      Nathaly Laframboise on

      I really like my pen, thank you ... I just think it's too bad the cap doesn't fit on the end of the pen when we are writing ... I never know what to do with the cap when I use the pen ... I think that would have been an easy fix and would have made the pen more user friendly :)

    5. Missing avatar

      Frank on

      Third week of January has also passed by - any updates on shipping date?
      Thanks

    6. yehudah on

      Please advise on current shipping dates.

    7. Missing avatar

      Tyler Quick on

      Could we get another update on shipping please! Super excited to get my pen! :)

    8. Justin McClung on

      Any chance I can get an estimate for my pen :)

    9. Missing avatar

      Juan Antonio Sanchez Navarro on

      Hi, any updates on Titanium pens?

    10. stilform 3-time creator on

      we have not sent out your order, yet. It will probably be sent in the second week of January.

      We had a delay of the shipping of pens because of assembly issues, so most packages could not go out before Christmas. We posted a few updates about this on Kickstarter: https://www.kickstarter.com/projects/stilform/kosmos-ink/posts/2371379

      Sorry for the inconvenience caused! I hope you had happy holidays anyways.

      Best,
      -Chris

    11. Missing avatar

      Mauricio Jose da Silva on

      Hi
      I`d like to know something about the pen.
      Is everything ok?
      My Backer number is 894
      my e -mail: mauricio.cedit@hotmail.com
      thanks.

    12. stilform 3-time creator on

      Hi Paul,
      what do you mean with faulty tracking? Could you please send us an email to: info@stilform.com
      We would be happy to check your case asap.

      Best,
      -Chris

    13. Paul Baldowski
      Superbacker
      on

      @stilform Thanks for the update. Based on the information provided, the package left the fulfilment partner 3-weeks ago, has faulty tracking and has not arrived yet (today's post just arrived in the last 30 minutes).

    14. stilform 3-time creator on

      @Claire @Javier Your reward has not been send yet. It will probably be shipped in the second half of January. You will receive a tracking number via email once it's on the way.

      @Paul You're right, there seems to be a problem with your tracking number. We contacted our fulfilment partner to inquire about your package. They let us know before that your package was sent out on Dec 14th. I hope we can resolve this soon.

    15. Paul Baldowski
      Superbacker
      on

      Two-weeks have passed and the Tracking Information hasn't changed - which is a little confusing. I understand it was Christmas... but if the distribution hub has the package it should be going somewhere...

    16. Javier Sanz on

      I have not received any tracking number either.

    17. Missing avatar

      Shi Claire Ye on

      I did not receive a tracking number.

    18. Missing avatar

      Hal Tugal on

      Thank you for the update. Appreciate it very much. Looking forward to receiving the fountain pen soon.

    19. stilform 3-time creator on

      Hi Paul, the tracking of the majority of packages works fine. Apparently, there are still a few, which still don't show useful information. We are investigating why it's taking so long, but be rest assured that your package is on the way.

    20. Paul Baldowski
      Superbacker
      on

      Thanks for the update. Looking forward to getting the pen. The Tracking on the packages... Are they just holding on to them? "The Item is at the shippers warehouse" for the past 5 days feels like they've been delivered into a jealous dragon's treasure hoard and that dragon ain't sharing!

    21. Scott Endres on

      Bummer. Was hoping for a christmas miracle.

    22. stilform 3-time creator on

      @inetphantom & June
      We are currently checking a batch of assembled titanium and aluminium pens. The next shipping batch will go out in the second week of January. Our goal is to ship out all orders by January or first half of February.

    23. Jeremie Lariviere
      Superbacker
      on

      appreciate the update, thanks!

    24. June Sapara on

      Thank you for the update. I would also love an update on timelines.

    25. inetphantom on

      Hello There
      Thanks for keeping us up to date! Would you mind sharing an updated timeline including the holidays and so on?
      Regards
      Inetphantom