Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Send them emails asking for our physical rewards and everything that they have not answered on:
corporate _AT_ stainlessgames _DOT_ com
It looks like they are ignoring all questions on this page.
I sent the following inquiry to Kickstarter:
"Other than reporting a project, which apparently doesn't do anything, what other recourse do backers have when a creator refuses to honor their word? There are multiple projects I have backed and whose creators are flat-out ignoring requests for more information and/or explanation. Several of these projects have already been reported, but alas to no avail. Does Kickstarter lack the manpower to look into reported projects? Or is it just that Kickstarter cannot be made to care about backer concerns once a project has been successfully funded? I know it mustn't be so, but at this point it feels like the latter is unfortunately the ugly reality."
Here's what Kickstarter said in response to my inquiries:
"Thank you for voicing your concerns with this project. We expect all members of the Kickstarter community to act with honesty and openness. When we find that people are abusing the system or the trust of others, we do not hesitate to suspend their account or restrict certain account privileges, like launching another project.
On our end, among staff, we track creators' fulfillment histories as comprehensively as possible - from snags to more serious complications - to help ensure creator accountability. We may adjust our policies based on feedback from backers and creators, and/or data aggregated across projects. Additionally, our Integrity Team monitors our system and reviews reports that we receive from our community. While we can’t speak to the nature of specific projects that have been approved or declined, we’re constantly working on improving our vetting process for creators and we are grateful for the feedback that folks like you provide."
So yeah...reporting a project to kickstarter does nothing. >__<
Newsflash: The "report this project to kickstarter" button does nothing.
Still no word on a Mac release. Please give me a code to redeem the Xbox game so I can play something. This sucks.
Hello Stainless Games,
I still haven't received my Carmageddon: Reincarnation game for my Steam account. Is it still on the way or do i have to forget the whole thing? I've been waiting it for a loooong time now.
If you're inclined to go legal over not receiving goods that Stainless advertised for sale on Kickstarter (yes all those terms are correct, no you don't know better, no Kickstarter creators can't legally claim they're not a store and you have no consumer rights if they act like a store) you can contact Citizens Advice or a Trading Standards office in the UK. Though if you're outside the UK you're probably screwed.
..and I've asked for that refund well over ten times since 2013, FYI. Stainless - such an ironic name!
This link is the only proof you will ever need (though there's far more) of what lying, untrustworthy, money-grabbing "game developers" these manchildren are:
Stainless are indeed scumbags, as I've been saying on here for years. I'm sorry it took so long and so many other people to realise that. Shame on them, ten times over.
Where Linux support?
Wait, nobody has got any physical rewards? That sucks.
I put some extra dollars on my pledge to help get the Mac stretch goal. Even though I'm not a mac user. Pissed off that mac seems to be just not happening.
linux version or refund!
At least stop posting here out of respect to those backers you cheated. I mean not delivering on a promise to do a mac version is one thing posting about more versions of the games is another.
I have tried loads of times to contact stainless Games to ask where all my rewards are and have had no response. They are a bunch of crooks. I want a full refund. Does anyone know how we can report them for just taking our money?
this sucks, i backed with 350$ and seeing it all gone suck, i thought they would do right by us, but instead they just screw us......
i find it ironic that under the "post comment" button it says "be respectful and considerate" they don't deserve neither
Unfortunately, it doesn't look like reporting will do anything...
Reported them to kickstarter aswell, it pains me cause I'm a big carmageddon fan but this is just crazy what they are doing.
I advice everyone to do the same.
Reported as well. At long last.
@Lee Dempsey: Good idea; thanks for the link.
Class action might be tricky given the location of Stainless, but it's easy to just contact one in your area. Alternatively if enough of us send "news story" comments to Eurogamer they might get around to giving Stainless the same treatment they did to 22Cans. http://www.eurogamer.net/contact.php
Any lawyers on here interested in turning this into a class action lawsuit? This has turned into a pretty clear case of fraud, especially for those that paid $150 - 300 for physical rewards that were never shipped. This is not a case of a company going out of business and not being able to launch a product. This is a company that is simply refusing to deliver on their promises as they shift energies to make more money on other platforms. FRAUD, that is what is. Plain and simple.
Pledged 150 and only steam keys here too.
As of Sept. 7th, status says "Stainless Games, Last login Jul 26 2016". So I guess there's no hope of getting any reply via this platform. I'm not a negative nancy when it comes to gaming - on the contrary, it's a domain I approach with positive vibes - but I have to admit, this is starting look quite worrisome. I'd ask for ANY update to prove everybody wrong, but... :(
Also waiting on my DRM free version. I'm reporting them too. There's no reason they can't unbundle the version they made for Steam and make it work DRM free in this many months.
Reporting didn't do anything. The only way anyone is going to give a damn is if someone from here has a press contact that can put this into the spotlight: then suddenly things will get done. Otherwise, hopeless.
The name of the publisher for the recently new XBOX/PS4 only title is called, quite fittingly, "sold out".
Still no DRM free version.
I also did "Report this project to Kickstarter" with "status is unclear.. is not communicating"
What about Linux support?
I caved and finally pulled the trigger on reporting this project to Kickstarter. I know plenty of you are already ahead of me on this, but I foolishly clung onto misguided hope. In any case, if you haven't reported this project, you can do so on the campaign page, if you scroll to the very bottom. There's a "Report this project to Kickstarter" link. Dubious if anything will ever come out of reporting, but at least it's something...
Still no DRM version.
@Bob M: I agree. We can't let them get away with fraud.
I donated specifically because an OS X version was promised. No show! Does this constitute a ripoff? Where is it? When is it? Why am I waiting all these years? Was this bait and blowoff?
Still no physical rewards. Steam keys dissapear and no way to recover (Steam points to Stainless, Stainless points to Steam)
I backed because of the OSX version as well. Guess it will never be there...
Guys, I think it's time to spread this to the gaming media. This appears to be a clear case of fraud as most of us have not received any rewards and they haven't provided any update in five months.
We want refunds. You lied, you have not delivered physical rewards nor have you even started working on Mac or Linux versions, while at the same time announcing new console versions that were never part of the Kickstarter. You have treated your supporters incredibly badly. You took excited users who used to love your games and turned us into angry former supporters.
Here another 150$-tier... got nothing exept steam keys... very sad :-(
Have the developers abandoned the project and community completely?
Where's the Linux version?
I am very disapointed about this Kickstarted. I joined to reach the Linux strech goal. It was reached and no word on it at all. Now Xbox One and PS4 games are launched and I have still not been able to play the game I kickstarted. Not going to trust these guys again.
Hello. I am a $25 contributor. I never received my download link because i lost access to my old email account. I have tried to email humble bundle to update my email address to receive the download, but they say without my purchase ID they can't help me. That doesn't seem right, I should be able to confirm who I am without it. I don't remember if I used a credit card or paypal, it was so long ago, sorry it took me so long to get around to this. My credit card has also changed since, so giving that info won't help. Is there another way I can get my copy of the game? Thanks.
You know, as I primarily play on consoles these days, I wouldn't mind having my PC disc version replaced with PS4 version, as long as it ships with the other 150+ tier extras. As I'm a non-Steamer, I haven't been able to play the game yet, so that would be ideal.
Adding my voice. More for future backers to know not to support this company and the individual here. The PS4 version is out. The mac and Linux are still nowhere to be found.
Carmageddon: Max Damage (to continuously ignored backers and company respect)
Looking forward to the boxed PC edition! Shipping should be easy too, what with all the international Skynet delivery drones and teleportation that will be in use.
Like* damn phones
I would likely 150 back please
You know what's funny.. I was super excited about this project and backed it for $150. It's more than 3 years past due and I haven't gotten not one single reward besides a steam key. And the game won't even run decently on my computer, so now if I want to actually play the game I already spent $150 on, I can spend $40 more to get the PS4 version. Are the physical rewards just forgotten about at this point?
Hi, where is the Mac version? Have you just given up on all of us?
$350 in my case. gone all out to support drm free gaming. guess the joke's on me.