We apologize for the miscommunication and delay. I have emailed you.
Given how delayed the Ivory Tomoe was, I inquired in January whether I could change dotted to plain paper in my notebooks - the response was positive. Since January, I've been waiting for my two plain Ivory Tomoe notebooks - I got dotted ones. I already bought various pens and inks in anticipation to having the notebook to be an art-related one, rather than a journal, as initially thought I'd used the dotted ones for.
I've emailed four weeks ago, then chased it again two weeks ago - I still haven't received a reply. This is very unprofessional and I'm getting impatient.
Please don't make me regret backing this this project.