Just reposting this here from the comment section: My canvas arrived today (Germandy), To those who are still waiting, I am sure it will not take much longer. :)
@Carina, The canvas posters are coming from China. Customs in China is a VERY long process. Give it time. Based upon the responses here and e-mails I am receiving, a bunch just got released. Hopefully, yours is in that bunch.
Glad to see people starting to get their prints and posters as it fills me with hope mine will arrive soon too. Really looking forward to hanging up my Alice with Sunflowers along with some other Van Gogh work I have made or ordered.
Six more posters have arrived. The Royal Blue Knight, Edison, the Scarecrow, and the Others are assembled and awaiting Alice's grand Denoument... makes it sound like a detective story, and one worthy of Sherlock Holmes - oh, he's here too.
My HMS Gryphon is beautifully framed & about to go on my wall. Excitedly awaiting the arrival of my canvas piece so it can be proudly placed on my wall as well. Darn customs, why must you make me wait. :P
@Jeremy, It has. However, it's coming from China. Things are often held up in customs for 4-10 weeks. Give it another couple of weeks and if it hasn't arrived, please contact me. - Ophelea
@Edward, Your poster went out with the others. It's possible it's being held up for VAT/Post fees. We see this sometimes with UK deliveries. Check your local Post?
@Olivera, You can track your account here: http://aliceotherlands.backerkit.com. I've check your account, you provided all of the necessary information in August. Also, you didn't order a poster so there's nothing currently coming your way. Please contact me if you have additional questions.
@Michael, Your items are coming from China. They could very well be stuck in customs (which takes 4-8 weeks)> give it a little more time.
is there a list of names you'll be putting up for backers to check for their names before the film(s) are done? I understand these things take time, and that you are having shipping problems (probably due to the nasty winter weather hitting most of North America) but because of how long this is taking I am getting a little nervous that my pledge was not counted or didn't go through somehow.
Here it is 5pm on Jan 2nd... and the 20,000 Leagues poster just arrived! Woohoo! Still expecting lots more posters, but I'll sit tight till at least tomorrow; if one's arrived, more might be nearby.
@Michael, Paul, Please give it until after the new year. There appears to be some serious shipping issues due to demand/weather/etc. so it could take a little longer. If you don't receive it by the 2nd, e-mail me at ophelea@spicyhorse.com
@Kelly, No, I wouldn't be worried yet. There's a lot of reports of the USPS and UPS having problems with delivery this year. If you don't have it by the new year, then e-mail me directly at ophelea@spicyhorse.com
Received my HMS Gryphon lithograph. It is simply beautiful. Now I am super excited for the canvas poster to arrive. Need to get this framed immediately. :D
@American: Thanks. Customs has significantly slowed down only one package I've ever had sent, and that was two full-size replica Vorpal Blades from Epic Weapons - no surprises that they got checked out thoroughly! - so I'm hopeful they'll be here by the end of the year, at least, if not by Christmas. What do you mean by "not sure from China"? Were they sent from the US or from China?
@Josh R, Yes, there are multiple tubes depending on where the items come from and how many we can fit in a tube.
@Chris, I don't have any idea unfortunately. They were sent US Post from the US, not sure from China. So, a few days to a few weeks depending on customs. :(
@Donovan, Yes, all of the lithographs have gone out!
@Daniel, We're considering an e-shop for next year.
Are you shipping multiple tubes for multiple posters, or are only certain posters shipping? I received by HMS Gryphon, but know I'd ordered other artwork.
Also, it is AMAZING in person - these are all definitely getting nice frames and going up on the walls!
Chris Angelico on
Canvas posters need framing, which takes extra time... but the first one is now on the wall. Queen Alice helped me hang it: https://picasaweb.google.com/104132230277135744773/AliceAroundMelbourne#5971637417383730114
Kelsey Peña on
Sent two emails and received no responses…still waiting for my 20,000 Leagues Under...
Daniel on
My "Above the Clouds" arrived a couple days ago too (UK). It's awesome!
I would order several more of other canvasses right now if I could...
Kabraxis on
Just reposting this here from the comment section: My canvas arrived today (Germandy), To those who are still waiting, I am sure it will not take much longer. :)
American McGee 3-time creator on
@Carina, The canvas posters are coming from China. Customs in China is a VERY long process. Give it time. Based upon the responses here and e-mails I am receiving, a bunch just got released. Hopefully, yours is in that bunch.
Carina Berggren on
Still waiting for "Alice with Sunflowers", it's wednesday january 15. I wonder what's holding it up in costums, very strange.
Sixnalia on
Glad to see people starting to get their prints and posters as it fills me with hope mine will arrive soon too. Really looking forward to hanging up my Alice with Sunflowers along with some other Van Gogh work I have made or ordered.
Sara McNall on
Just received my Above the Clouds canvas print here in the UK.
It is absolutely stunning!!!
Chris Angelico on
Six more posters have arrived. The Royal Blue Knight, Edison, the Scarecrow, and the Others are assembled and awaiting Alice's grand Denoument... makes it sound like a detective story, and one worthy of Sherlock Holmes - oh, he's here too.
Sarah Larrabee on
My HMS Gryphon is beautifully framed & about to go on my wall. Excitedly awaiting the arrival of my canvas piece so it can be proudly placed on my wall as well. Darn customs, why must you make me wait. :P
Claudia Tinúviel on
Hello, I chose the "Vorpal Blade Screenprint Poster", but until now, I didn't receive nothing. Could you provide me with a tracking number? Thanks!
Philip E Welborn on
I hate to be another echo but it's Jan 13th & I don't have anything. Any way to track the shipment? Thanks so much!
Michael Goldsmith on
Still no poster. Contacted you a few days ago (Thursday 1/9) via email but haven't heard back from you.
American McGee 3-time creator on
@Jeremy, It has. However, it's coming from China. Things are often held up in customs for 4-10 weeks. Give it another couple of weeks and if it hasn't arrived, please contact me. - Ophelea
Jeremy Baca on
Have the canvas prints shipped yet?
American McGee 3-time creator on
@Cathy, Give it another week? Many are just now arriving. If it's not there by the middle of next week, please contact me.
Cathy Rouleau on
I still haven't gotten my 2 poster and my account has the correct shipping info. Any way to track them?
K. Krezdorn on
Nothing yet on the Lithograph :/...But keeping my eyes peeled now that the weather up North seems to be getting a tad better. :)
Michael on
Thank you American! Can't wait!
Chris Angelico on
The Alchemy poster looks awesome. Along with all its fellows, it's now laminated and on my wall... Alice stands almost life-size.
https://picasaweb.google.com/104132230277135744773/AliceAroundMelbourne#5966832451473285858
American McGee 3-time creator on
@Edward, Your poster went out with the others. It's possible it's being held up for VAT/Post fees. We see this sometimes with UK deliveries. Check your local Post?
Edward Laverick on
Hi,
I emailed the address you gave asking about my lithographs but not has anything back yet.
Chris Angelico on
Seven lithographs and screenprints just arrived. Yay!
American McGee 3-time creator on
@Olivera, You can track your account here: http://aliceotherlands.backerkit.com. I've check your account, you provided all of the necessary information in August. Also, you didn't order a poster so there's nothing currently coming your way. Please contact me if you have additional questions.
@Michael, Your items are coming from China. They could very well be stuck in customs (which takes 4-8 weeks)> give it a little more time.
@Carina, Your items are also coming from China.
Olivera Teodorovic on
is there a list of names you'll be putting up for backers to check for their names before the film(s) are done? I understand these things take time, and that you are having shipping problems (probably due to the nasty winter weather hitting most of North America) but because of how long this is taking I am getting a little nervous that my pledge was not counted or didn't go through somehow.
Michael on
Still nothing here. Ordered the 2 posters.
Carina Berggren on
I ordered Alice with Sunflowers but I havent received it yet, January2nd. I guess perhaps it has been delayed in customs.
Chris Angelico on
Here it is 5pm on Jan 2nd... and the 20,000 Leagues poster just arrived! Woohoo! Still expecting lots more posters, but I'll sit tight till at least tomorrow; if one's arrived, more might be nearby.
K. Krezdorn on
@Ophelea: Thank you for the update. An exciting way to start off the New Year! :)
Moudy Fayed on
Have mine been sent out? I ordered two lithographs (I think) plus a poster. Have not received anything yet, lol.
American McGee 3-time creator on
@Michael, Paul, Please give it until after the new year. There appears to be some serious shipping issues due to demand/weather/etc. so it could take a little longer. If you don't receive it by the 2nd, e-mail me at ophelea@spicyhorse.com
Paul Walker on
Got the one poster but none of the lithographs
Michael Goldsmith on
I still haven't received anything and am starting to get a little worried.
Cathy Rouleau on
Still dieing to get mine, cant wait!
American McGee 3-time creator on
@Kelly, No, I wouldn't be worried yet. There's a lot of reports of the USPS and UPS having problems with delivery this year. If you don't have it by the new year, then e-mail me directly at ophelea@spicyhorse.com
K. Krezdorn on
Received poster almost two weeks ago, but still no lithograph. Should I be worried, yet?
Alicia Jones on
Got my Veil of Tears poster in the mail! Beautiful. :3
Happy Holidays everyone!
deleted on
This user's account has been deleted.
Sarah Larrabee on
Received my HMS Gryphon lithograph. It is simply beautiful. Now I am super excited for the canvas poster to arrive. Need to get this framed immediately. :D
Chris Angelico on
@American Ah! Gotcha. Apologies! My dimness. :)
American McGee 3-time creator on
@Chris, The lithographs/screenprints were sent from the US. The canvas posters were sent from China.
Chris Angelico on
@American: Thanks. Customs has significantly slowed down only one package I've ever had sent, and that was two full-size replica Vorpal Blades from Epic Weapons - no surprises that they got checked out thoroughly! - so I'm hopeful they'll be here by the end of the year, at least, if not by Christmas. What do you mean by "not sure from China"? Were they sent from the US or from China?
American McGee 3-time creator on
@Josh R, Yes, there are multiple tubes depending on where the items come from and how many we can fit in a tube.
@Chris, I don't have any idea unfortunately. They were sent US Post from the US, not sure from China. So, a few days to a few weeks depending on customs. :(
@Donovan, Yes, all of the lithographs have gone out!
@Daniel, We're considering an e-shop for next year.
Daniel on
hooray!
will there ever be any chance in the future to buy more stuff? e.g. more posters, the art book... It was such a hard choice...
Donovan Bell on
Is this including the lithographs too? I can't wait XD
Sarah Larrabee on
So excited to hang them. Best Christmas ever! Thanks for the hard work. :D
Chris Angelico on
Yay! Any idea how long international postage will take? In Australia and my wall has been ready for months...
Jessica Baynes on
Amazing! Thanks for all the hard work! :) Can't wait for them to arrive!
Merry Christmas :D
Jay Arr
Superbacker
on
Are you shipping multiple tubes for multiple posters, or are only certain posters shipping? I received by HMS Gryphon, but know I'd ordered other artwork.
Also, it is AMAZING in person - these are all definitely getting nice frames and going up on the walls!
Luke Roberts on
Wooo!
Was not expecting these this year at all!