Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I sent a message a while back in November but it may have been lost. No worries :) If we needed a refund due to personal reasons, how would we go about this? Thank you and have a lovely day.
Thanks for the timely reply! :D
@Hamid: Thank you so much. Stay tuned we are sending an update shortly.
@Vivian: I hope that you received our email about the payment. If not, please message us.
@Luna Nyx: No worries. We will send out a survey a few months before the release, which allows you to enter your updated/latest address :)
Hi, I don't remember if we inputted the addresses we want for our physical rewards yet. If we have, is there a way to check or resend the address we would like them to go to?
Yeah I got another email saying
"Reason the transation failed:
Your card does not support this type of purchase." So PayPal may be the way I have to purchase.
Dear Loan Team, warm congratulations & good luck in your wonderful journey.
@Alissa @Yngvildr, Thank you! We are also looking forward to share some of the awesome work that is coming out soon.
@Chris, It's very kind of you! Thank you so much. We keep in touch.
@Vivian, In our side, the Kickstarter mentions that there is a problem with validity of your card and they already emailed you about their solution. In any case, don't worry, we have the record of your pledge and we can arrange a paypal payment later if you have paypal. Otherwise, you might want to talk to your bank and check the email from Kickstarter to find a solution to why the transaction has failed.
Uh, got an email saying my card won't run this payment type, so what am I supposed to do?
Congrats guys! Can't wait to play the game
Congratulations guys - You are both fantastic and as always - If you need any help then let me know :) I'm super hyped for you :)
I'm so happy that this game was successfully funded! I can't wait to see the final product next August and even more eager to see the beautiful art and posters! <3
@Jean-Pierre, Indeed! These are the last moments of our absolutely fantastic journey. We will keep you updated with details of the development and the decisions throughout Lona game production. Thank you so much again for making this possible.
@Nikolas, We are looking into it at he moment and need more information and some statistics on the number of the pledges to make our final decision. In any case, we keep you updated about it as soon as possible.
@The Ballad Singer, Thank you so much for your support! We are all up and very excited to see the results these last minutes. This is truly amazing thanks to you and all Lona's family.
10 minutes remaining! Again congrats @SpaceFox on this successful campain! Can't wait to follow the development and to see that game grow as months pass by. Being a developer myself I love to see the whole process!
@Alex, Yes certainly, you can go with the double the amount for now and we will let you make a comment when you submit additional information for the reward, and you can mention that this is for 2 copies of the game there. We will have a complete update with details on those matters after the campaign.
Just to confirm that if I want two copies of the game, I can just double the normal pledge amount?
I hope you do have an Add-on pledge manager later for some physical and digital goods because I would love to do the digital comission tier but I cant right now so maybe when a pledge manager is done a month later I can have funds to do it. I also love miniatures and collect and paint them but these were definitely out of my range for now.
Keep it up guys! :)
@Richard, we are looking into possible deals to make it viable at a low price. Will keep you updated soon.
@Maxim, Thank you for supporting Lona and welcome to Lona's family.
just became the last backer of early bird update :) I'm excited to get the art in January
It would be nice if we can all get the hardcover Artbook later as an add-on but I do understand that it will cost more to print it and a pain to set it up.
@Richard, The shipping is included in the pledge amount.
@Nikolas, Sorry about that. We had to keep the non-digital items at a limited amount to make sure everything would go well in the delivery phase.
Thank you very much for your support Richard and Nikolas.
looking forward to this beauty develop. wiah I could have gotten the art prints edition but sadly not available when I found this. Got the art lover signed I believe with the concept art but only digital. :/
Hope the conversion rate doesn't kill my pledge. How much is shipping for the non-digital items? Really like Ms. Schmidt (She's the reason why I pledge beside the Artwork and Plot even though I don't play much mobile games)
@Alex, You certainly made the right choice to join Lona's family ^_^ We will put our top effort into making the best moments for Lona's journey. Thank you very much for your support!
Beginning this year I overspend a little so I decided to lay low for a while on KS. But when a friend showed me this (after I advised him to the comic wayward) I just couldn't help myself. It brings together too many things I just love.
@Nathan, We are considering to experiment with pledge managers that enables such add-ons. We will update you of details once the campaign is over. Thank you so much for your support!
Thanks so much for working on a beautiful project. I love the art and the concept. I wish you the best of luck during development. Any chance we can get an add-on for additional copies of the game to give for friends and family?
@Hussain, Thank you so much for supporting Lona and welcome to Lona's family. We have actually added Nintendo Switch to our long term plans. If we have the chance to get more funds in future we will certainly work on that platform as well.
Was hoping for a Nintendo Switch version as I'm not a big fan of PC gaming, but the artwork is so amazing that I couldn't miss out on the chance of getting the game and the lovely figures ! � You all guys did a great job.
@Reed, @Silver, Yes indeed we are super excited with all the support and the chance given to us to bring Lona to reality. Thank you so much for your support!
Yes!! Congrats guys I'm really happy that you made the goal! This game is going to be amazing!
Excited for this to happen. The music and the art are amazing!
@Tatiana, It's fantastic to have you join Lona's family and a joy to read your comments. We wish to deliver the best experience possible for everyone ^_^
Hey! Can't wait to see the project fully funded and overfunded! Your care about the backers, sweet messages, wonderful give-aways and the work of the team is worth it!!! Looking forward to see when you guys will bring these AMAZING and INCREDIBLE stretch goals to reality! Just LOVE the way you're making the campaign! A real journey! Wish you good luck and thousands of new backers!!⭐️�
@Jean-Pierre, you made the right choice! Chances are high that we provide a limited add-ons later on but in-game items are more unique and won't change once the game is out.
@Yurapsih, Thank you for joining Lona's family! We are very grateful for your support.
@spacefox your game is awesome, so i put the Kickstarter link on some video gaming Subreddits, lets hope that is going to help you get the remaining funding needed! Looking forward to an awesome end product!
@spacefox awesome! I really wanted a figure and some other but I prefered to go with an in-game item thats more unique as a reward and then hope for addons! Anyway I dont regret my choice since its gonna be an awesome game!
@Jean-Pierre, Thank you so much for supporting us Jean-Pierre. We hope that our tiers are as close as what you wanted. For other rewards, we are considering the possibility of adding add-ons after the campaign as part of the pledge manager.
I hope theres gonna be a few addons because theres just too many things I want that are all split through many tier haha. Hope you can get 100% funded!!
@Firesnakearies, We are preparing a business account on paypal to be able to support that as well. Hopefully it will be ready by the end of campaign.
Will there be a PayPal option after the campaign ends?
@Ilinca, We are thinking to add such a tier with only the additional hard cover reward, but it's going to be a very limited tier so please stay tuned.
I hope this project comes to life! I can't wait to play :D I was wondering if you could have a tier where we would get the hardcover art book instead of a digital one. I know there is one now, but that's a big price tag for someone like me who just wants the art book and game and isn't as interested in the rest of the stuff. Thanks and good luck!!
@Pól, Thank you so much! It's wonderful to have your support and we will do our best to spread the word and reach the goal. We are now preparing our new update coming up today.
This looks beautiful. I hope everything goes well and it passes the mark.
@Lauren, We are considering to use PledgeManager after the campaign is over. We have not decided yet about what rewards would be available as add-on. We recommend to choose a tier that is closest to what you prefer at this time, because the pledges would be only upgradable in PledgeManager and depending on our remaining capacity for physical items we may only have limited number of add-ons.
@Spacefox - Will you be using a pledge manager once the campaign is over? Can we get the figurine as an add-on?
@Emily, Thank you for your support Emily. This is great to hear!
@Masih, Yes indeed we are hoping so ^^
This just looks so wonderful! I've shared it with everyone including my psychologist mother who likes to recommend these sorts of games to people going through different emotional struggles. :)