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The best backpacks & shoulder bags for your daily hustle. The newest solar tech and patented anti-theft lock.
The best backpacks & shoulder bags for your daily hustle. The newest solar tech and patented anti-theft lock.
2,898 backers pledged $440,348 to help bring this project to life.

Solarbank S2 Replacements - Tooling complete, Production Underway

Posted by Solgaard Design (Creator)
31 likes

Hello backers!

Happy 2019! Things have been moving along as quickly as possible. We are really looking forward to getting the warranties sorted for those of you who experienced issues!

For those of you with the LED Issue:The new S2 Molds are complete! We continued to have a frustrating experience with the original factory so we have committed to the new factory. I have been testing a prototype from them for 1.5 months and it's working great. The form factor is really nice, The solar panel sits flush instead of with the 'step' on the original one, and the backside has a soft fabric (made from recycled water bottles) and the entire shell is made from recycled plastic. All steps we are taking to remove single use plastics from our supply chain this year. We're told that the S2 units are supposed to be completed  on January 28th. From there we'll air freight the units to our US warehouse for shipping out. The only risk here is if one of the sub-suppliers has a delay, we run into Chinese New Year where all factories are closed from February 1st-18th. Sharing this for the sake of transparency around the timeline we are flirting with here.

Lock issue:The locks have been completed, testing all cleared up. We'll start shipping at the same time as Solarbanks, so the cases where we send both can be shipped together.

  • Here's some pics of the S2 Prototype and the production version upgraded lock from the café I'm working from right now. Currently at CES.
  • Photos of the plastic molds that are now completed for S2

Thanks so much for your ongoing patience with us in correcting this. It's been an expensive solution since the original factory didn't come through as we hoped they would. I hope our updates have given you confidence that we are diligently working on the solution.

Thanks,

Adrian and The #SolgaardSquad
 

PS, This pretty cool thing recently happened: https://www.cnet.com/pictures/best-laptop-bags-backpacks-cases-2018/ The Hustle backpack was selected as CNET'S BEST LAPTOP BACKPACKS OF 2018!

PPS, Yes we have been running another Kickstarter campaign for version 2.0 of our suitcase! It ends on Thursday: The Carry-On Closet 2.0

Dyonne Puts, Ashton W Syphas, and 29 more people like this update.

Comments

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    1. Cecily Zhu on

      I'm glad to hear that there will be actual improvements aside from just the LED fix. Also appreciate the more responsible setting of expectations in terms of timeline. While I am still extremely wary of this company because of this campaign, it seems like they may have learned from this experience based on the tone of this update. Hopefully we'll get our replacement banks and locks before the end of Feb 2019. Otherwise I'll have to eat my words. Happy new year all.

    2. Missing avatar

      Arthur on

      finally some news for the replacement, just in time for the new investors at CES

    3. Andyt on

      Wow, it took really long for the new Solarbank S2 (replacement).

    4. Missing avatar

      yvette criglar on

      Here is what I don’t understand. I can order these bags from Amazon and get them in 2 days. I ordered 4 from you almost 2 years ago and can’t get them. Can someone please explain that to me?

      The Hustle - Anti Theft Travel & Business Laptop Backpack, Slim Durable Laptops Ba... https://www.amazon.com/dp/B07KLHKVGM/ref=cm_sw_r_sms_c_api_i_NpbnCbQ0TTJX0

    5. Missing avatar

      yvette criglar on

      WHAT ABOUT THOSE OF US THAT HAVE YET TO EVEN RECEIVE OUR BAGS????

    6. Celeste Sangil on

      Hi Solgaard Design Team,

      This is the first time I’m raising a concern about the solar pack that came with the V2 backpack. It’s stopped working altogether sometime in Dec2018. Since I received the bag in late Feb2018, I’m sure I’m still covered by the warranty period. Will I get a replacement solar battery pack? If yes, when?

      Thanks for your help in advance.

    7. Missing avatar

      Kim Agdaca on

      My solar bank fell and it opened so easily. The new design looks more durable. Hope I can order it soon.

    8. Missing avatar

      Christopher on

      Great, you're the best!

    9. Missing avatar

      Sam David Felix on

      Is everybody getting a new lock?

    10. Michael Goldberg on

      Is it too late to sign up for a new battery if you're having issues? Mine was working fine and then for no reason stopped.

    11. Ashton W Syphas on

      I’m glad to see the issue is being sorted, having my S1 bank as the only one I can use has proven frustrating due to the size.
      Keep up the good work all!