Thousands of bags delivered! New FAQs Answered
We're thrilled so many of you have received your bags! We're getting a ton of positive messages on the quality of the bags. We're so proud!
Canada starts shipping in the next few days. Besides Canada, all regions are now in process of shipping.
Now there are a few questions we have covered in a short video update:
1) Where is my lock? (it's in an inside zip pocket)
2) Why is the lock not as pictured in the video? (to save a 3 month delay)
3) S2 Solarbank LEDs not working. (so far 22 reported cases, we will look into and cover the issue as a warranty)
We're continuing to ship out bags - hope this covers these most frequently asked questions for now!
If you have a question and are waiting an answer please continue to be patient, we're fielding a ton of messages and shipments at the moment!
-Adrian & The Solgaard Gang