Wesley J Crowther April 25

Just saw "Night Angel" outlet lights exactly as Snapower's. As Seen on TV branded.

Anthony Majc March 19

I have never received my product. I have replied to all emails but still no products, why?

Jenn Kelly Hutchinson February 21

I never received mine. I have emailed several times and still no product. Absolute bs.

imaginginsider January 1

Never received. Thanks, Kickstarter.

Victor Rey & Bill Ball en September 16, 2016

I personally don't like the fact the white covers are porous and flat white instead of slick and glossy white. The first one I tried to install would not fit the box and one of the tabs broke off. I backed you guy for over $120 and I am not looking forward to finding out they may not work in my flipped houses, as my goal is to provide better value and perks for buyers. If you get massive funding here or anywhere, you should invest in replacing your runs with a better product and offering support via email only is substandard for any business. Are you projects one-shot money grabs or are you trying to grow a real business? ~VR

Brian Goldstein en September 7, 2016

Mine stopped working as well after about a week. They fit fine, I tried reseating them but no dice. Waste of money.

Julian Gonzalez Cruz

Superbacker

en August 10, 2016

Mine atop working after 1 week. Now as previously states by another backer...they are just plug covers. Good for nothing. Any explanation as of why they stopped working? @creator

Brad Johnson en August 5, 2016

Mine worked for about 2 weeks, then they just stopped working. Now they are just wall plug covers.

Ryan Young en April 29, 2016

Will you be making any fast charge capable?
We have 3 of these in the house, but still use the AC adapters because the AC adapters let the phones use fast charging.

Michael Crawshaw en April 21, 2016

Well it looks like there have been changed in outlet design non of mine work with my new house built this year. Unless I modify the outlet.

Andrew Jackson en April 1, 2016

So, one of them already doesn't work, (it actually hasn't for quite a while now). Hoping I can snag another one, I use them all of the time.

Art Vandelay

Superbacker

en March 28, 2016

@William

I don't think that's the creator's fault. They work perfectly with modern residential outlets. Maybe you can contact their support team for a refund. Or save it for if you move, or if you own the building, then you could try upgrading the outlet/wiring.

William M. Henneberger en March 28, 2016

These do not work. I live in an old building in NYC. None of the electrical plugs fit. 4th product off KS that's been money down the drain.

Matthew Mougalian en March 2, 2016

I can't get support even to send me the survey after repeated attempts. I've requested a refund. Disappointing.

Manuel Dominguez en January 28, 2016

Can you please provide info on when I'll receive my reward?

Mike Napper en January 23, 2016

Unfortunately, after about a month and a half of use, one of them has kicked the bucket. A little disappointed by this and hope they all don't have the same problem.

john archer en January 22, 2016

any updates on shipping? still have not received product... thanks John

Denise Biersmith en January 19, 2016

I know this is coming a little past the holidays, but I just wanted to let you know that I gave the USB chargers out as Christmas gifts and also gave a few of the guide lights, too. Everyone has now installed them and has had nothing but good things to say about them. I am so thrilled because I have used the guide lights since I first backed you and love them. Spreading the love...

rb209 en January 16, 2016

I still have not received the product. Please explain why I have not received any updates?

Gregor Gilliom en January 2, 2016

I pledged funds in *August* and have not received my products. Can you please follow up with me? Thank you!

Linda Brewer en December 20, 2015

I gave one of the chargers to a friend who liked it so well she ordered them for the whole family for Christmas. However she was sent the guide lights instead of the chargers and can't get anyone to respond from the website. Disappointing. Any suggestions how to get a response?

Jason Roberts en December 17, 2015

Saw a booth selling your products in my local mall this past weekend. It looked really well put together. So, I went over and started perusing your items, and was severely disappointed when the person running the booth just looked at me and snuffed his nose. He turned around and went back to his texting. I was bummed because I had backed the Kickstarter, and wanted to show my wife the very cool products you do have. Hopefully no one else will have a similar experience. Thanks.

Brian Burkhart en December 15, 2015

I still haven't received mine.

Aristarco Palacios en December 11, 2015

I received mine yesterday, after 2 months travelling around the world! The package, not me. XD
They are so beautiful! KS pics don't do them justice! I'm in love! My order disappeared into the ether and Snap Power sent another one immediately. Great service! 2 things:
- It'd be great if you make a duplex charger. I mean, a 2-gang cover with 2 chargers, one output by side. That'd be awesome!! I have a lot of 2-gang plates on my house and having 2 chargers per plate would be rad! Standard and Decor.
- Consider changing shipping company. I tracked my package and it went to Germany before returning to this continent to get to Mx! It came with labels from France customs. I mean, what? Carbon footprint, guys. I'm down here, south of UT, 2000 miles! :D
Thanks again for such an awesome product. Hope to hear about version 2.0 any soon!

Jill Trznadel en December 8, 2015

Any updates?? Still waiting for my order.

Fletcher Bonds

Superbacker

en December 4, 2015

I got these awhile ago, but put them on the shelf as they were the wrong ones. I went back and looked at my survey and it says I ordered decor in ivory, but that's not right. There not a wall plate in my house that isn't white and none that would match the oblong rectangle hole on these. I would have never ordered them. All my wall plates are white and have the standard two roundish holes in them..

javier perez en November 30, 2015

Over all I like the product. I have an older home so some of my outlet boxes were very cramped. So installation what not that easy (nothing to do with the product though) once I cleared it up it was pretty easy to install. Once I got the first one the next was very easy to install. My third snap cover however cracked on the sides. So I got 2/3 working lol. Now my daughter can charge her iPad next to her bed

Derrick en November 24, 2015

My Charger doesn't charge my phone anymore. The outlets work though so it seems a problem with the charger. I hope warranty covers me.

Vince Laurent en November 19, 2015

They are great! Next version have the mini USB and/or iPad cables built in! Now my daughter doesn't have to locate the plug... just the cable.

Christopher Shin en November 17, 2015

I received an email update notifying me that the order has begun shipping with tracking back in october. it's been a month I have not received the shipment and the tracking script was never actually used.

Bill Daniels en November 12, 2015

Have not received a survey or charger. What gives?

Isobel Walker Khoury en November 12, 2015

Hi, I supported the campaign but have never been contacted about my selection or received a product...

Derrick en November 10, 2015

The charger I got works good. It seems from my measure it charges in the same amount of time as my 2.1A wall charger. I don't know how or why? , but that's a good thing.

The Guidelights I also got are really nice. Do they really only use less than 10cents of energy per year, even if on all the time?

Julio en November 6, 2015

Where is my order ?I Don't receive yet

Jeffrey P.

Superbacker

en November 6, 2015

These covers are incredible! The lighted ones are perfect night lights. Very subtle, but attractive. Very well done project, and product.
Thanks, again.

Adrian Kessler en November 6, 2015

I got my 5 pack in the mail. And I noticed that I messed up on my order. I needed 2 that were Duplex outlets. Is there any chance that I could swap those 2 out, or purchase 2 more at the discounted rate. If I can't I understand. I moved into a new house.

Energyman17 en November 3, 2015

Wonderful customer service. I had an issue with 1 of 3 ordered; but SnapPower made it right. Proud to back a company with a great product and excellent customer service.

Woodrow Radcliffe en November 3, 2015

Wow! RESPECT! This thing can be installed by a chimp and works like a champ. My 10 arrived and within minutes I had installed 5 of them; the others will be Christmas presents for family members. What will be your next project???

Steve Lionel en November 1, 2015

Received my two, one installed. It's important to note that the Decora-style cover is NOT reversible. The only way it will work is if the USB side is next to the ground pin. If you put it in the other way around it won't connect with the outlet screws. I don't know if the two-hole style covers have the same issue.

I was installing into a cramped and small outlet box and I had to move wires out of the way and snip off the end of the plastic tab to get it to work. But once I did, it was fine. The USB socket does not seem to grip plugs as firmly as others I have used.

ScouterinVT en October 30, 2015

My outlet cover arrived last week. It was just as easy to install as you promised and it looks and works great. I'm going to recommend it to all my geek friends.

Thank you!

ted stockwell en October 30, 2015

I just want to thank the SnapPower team for a great product (which hasn't always been my experience on Kickstarter :)). I ordered three chargers and received three. I've installed all three and they work as expected.

Dona Rivers

Superbacker

en October 30, 2015

I do not have the survey and it says it did not send mine yet and the link I click on to have it resent does not work. Could I please have one sent to me?

Karyl-Lynne Tirk en October 30, 2015

I got mine a few days ago and have installed both. They installed easily, fit well, and seem to work great!