That was fun! So, what's next?
What an incredibly exciting 30 days! We laughed, we cried (tears of joy!), and we can’t say enough how much we appreciate every one of our backers. We’re amazed at the community that has sprouted around SmartThings, and we’re excited to see many of the amazing ideas that you’ve shared with us come to life.
Here’s a look at what you’ve achieved, by the numbers...
- In 30 days, 5694 of you pledged $1,209,423.
- You’ve made SmartThings the #2 technology project to close on Kickstarter.
- We were the 14th project to pass $1 million in pledges!
- Our team has fielded 800 inbound Kickstarter messages from you.
- You’ve posted more than 3,500 comments on updates and the project itself.
- We’ll be delivering roughly 25,000 Things to you, our SmartThings backers.
- More than 13,500 people ‘Like’ SmartThings on Facebook and more than 500 people follow SmartThings on Twitter.
So, what’s next? Here are a few answers to questions we’ve seen recently.
Grab A Partner, Let’s do the Survey Two-Step!
Many of you have asked when you’ll get to choose the Things that will be included in your SmartThings Pack, or how we will be collecting shipping details. The answer: keep an eye out for surveys! We’ve planned a two-step approach:
- By Monday, October 8th we will send a survey link that will collect your contact information and shipping details. That’s it! Super simple.
- Close to the time of shipping we will send a second, personalized survey link that will allow you to choose the specific Things that will be included in your SmartThings Pack, and add more Things, so that you will have all the details that you need to decide on what you want.
Can I add more Things to my pledge?
We’re focused primarily on delivering the roughly 25,000 Things that we’ll be shipping to project backers based on existing pledges. However, we will do our best to allow you more than one opportunity to add more Things to your SmartThings Pack. Quite possibly as part of the survey that you will receive just prior to shipping.
How will you know if I am getting the extra Thing for adding my comment to Update 6 within the 48 hour window?
We have extracted all of the comments from Update 6 posted within the 48 hour window that was provided to claim a bonus Thing. We know who you are and will be adding this to your profile.
Help! Something’s up with my pledge payment or reward tier.
Please reach out to us with a private Kickstarter message, and we’ll do what we can to help sort things out.
My friends and family are green with envy, can they still get in on SmartThings?
The funding for this SmartThings Kickstarter campaign is closed. And right now, we’re full steam ahead and focused on the fulfillment of the pledges we have already received. We do have plans for more Kickstarter (and possibly pre-order) goodness in the coming months, however, so please have your friends and family drop their email at www.SmartThings.com to join the first-to-know list.
Sharing the journey.
We’re here, we’re listening, and we’ll be sure to answer your questions. We’re also putting every possible ounce of focus into delivering, so it might take us a little bit longer to get back to you than it did when funding was open. Please know we will always be giving our best! You should expect that we’ll settle into a less frequent update cycle. We don’t want to overload your inbox, after all! Also, while Kickstarter comment threads are alright, we hope to move conversation quickly into a more efficient community environment, so please stay tuned. In the meantime, you can also reach us on Facebook and Twitter.
Last, here’s a tiny peek at just a few of the many things we’re up to this week.
Thanks again, backers!
The SmartThings Team