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Beautifully designed high capacity charger with built-in retractable cords that will power an iPad, iPhone, Android & more
Beautifully designed high capacity charger with built-in retractable cords that will power an iPad, iPhone, Android & more
1,000 backers pledged $139,170 to help bring this project to life.

POP Update

To all of our loyal backers–

I’ll never forget the moment when our campaign passed the $50,000 goal and our dream of powering dying batteries became tangible. Our promise was simple: provide a portable charger that was capable of powering ALL of your devices including the anticipated iPhone 5, which at the time, had not been released.

When Apple officially announced the move to Lightning we determined the best course of action was to incorporate two Lightning chargers, and two 30-pins (along with the four micro-USB’s). After applying to Apple (which is now required for Lightning), we learned that they are no longer willing to approve a product that uses the Lightning charger alongside any other charger (including their own 30-pin – seriously). Just like that, POP could no longer fulfill its true promise.

As we struggled with Apple we realized that Kickstarter did not have a mechanism for refunding everyone their money. Since we are not willing to compromise and build a crappy product, refunding the money is the only acceptable thing to do.

This sparked the idea that crowdfunding of physical products needed a place that was built around the intricacies they present; so a few weeks ago we launched our own crowdfunding site, Christie Street. Built from the ground up around product, Christie Street is designed to handle needs that can arise from products – such as refunds – in order to prevent compromised products from being delivered.

In order to process refunds efficiently we are going to set you all up with Christie Street accounts, and there, you will be able to process your refund. Since payment processing has little to no room for error, we still have some final testing to do before we can send out the instructions, so the plan is set for mid-January. Conversely, had we manually sent out the refunds to all 1,000 backers the process would probably have gone even longer.

Providing full refunds means we will have to absorb a hit for both credit card (3%) and Kickstarter fees (5%) totaling over $11,000. Today we asked Kickstarter for the 5% fee they collected based on the circumstances, however regardless of their decision YOU WILL RECEIVE 100% OF YOUR MONEY BACK.

We don’t believe in selling a substandard, compromised product that only satisfies the needs of a few backers, as that was not our promise. So we can’t thank you enough for your incredible support and awesome feedback – we hope to collaborate again with you soon. If you have any issues please email or call my cell (917)412-4747.

All the best,

P.S. If you know anyone at Apple please send them coal for their stockings, on behalf of us :)


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    1. Adam Thomas on

      Echoing Eric, I think a backer survey would show you that the vast majority of backers here would rather have your awesome product than a refund. micro USB only, 30-pin only, USB plugs only - doens't matter. Any of those options is better than none. Personally, I have a need for all three- 30 pin, lightning, and micro, so I would be fine using adaptors either way.

      You guys should be commended for your honesty and integrity, however, I don't think it's time to throw in the towel quite yet. Of course, that's easier for me to say because I don't have to go through the hard work of bringing this to market. Please reconsider or at least survey your backers.


    2. Peter W. on

      I've got the 4s and 5 at my place , I'll buy an adapter for the 5. The whole family really wants the POP. Our counter outlets are cluttered with iPhone and iPad chargers, please send out a fast survey and continue to make the POP for the 98 percent of us who would Love one. Maybe it's even 99 percent :)

    3. David Gaipa

      As I much as I understand your idea, I also disagree with it. I am an android user, but I see this as a triple screwing by apple. First, they change the adapter and create this wait and see and hurry up and change environment, then they make you go through a beg to make stuff for our stuff process and then they close it off with a whole nope, we won't let you make a dynamic multipurpose product that satisfies many needs.

      I don't see why you couldn't make an all Micro USB pop or the original half USB half 30 pin pop and just bundle the adapters with it. Surely, buying a couple of thousand adapters secures a discount.

      It doesn't seem fair for us to all get screwed out of a good charger because apple is being a jerk. This wasn't just an apple device, this was an android and apple or USB and apple. I second the calls to make it either all USB or USB and 30-pin. Bundle some adapters or let the lightning crowd purchase some. I am not saying screw the lightning crowd either, I am just suggesting some help with the adapters.

      After all, Apple is the one that told you that you need to alienate one part of their client base or the other. I see this as being their fault, not yours. I still want a POP that will charge my micro usb android devices.

      This has come to far to fail because of Apple. There are too many Apple only (iPad, iPhone, iPod) related accessories on Kickstarter. Tons of good cases, holders, stands, watch bands, etc are Apple devices. It is time for Android to get a fair shake in this one!

    4. Missing avatar

      Tyler on

      Like is being said below: Make the POP have a socket that the purchaser can choose what module to put into it. Lightning only module, or everything else module. Apple makes a USB -> Lightning cables already, so if it has 12W USB we'd be fine.

      Or make it have a universal jack inside (or USB3) and then make the adaptor cables separately. Much more likely Apple will approve a stand-alone USB3 to Lightning cable (don't have to tell them it'll be used with POP).

    5. Missing avatar

      Stig on

      I will have to agree with all the others. I didn't support the POP because of the maybe (at the time) new Apple connector, but for the battery and the 4 micro USB charging connectors.

      I guess like others have said that the best course of action might be to send out a survey to actually check how many of the backers care about the lightning connector?

    6. Vince Averello on

      I say you go with an all micro-USB design, redo your Kickstarter and see if you can hit your funding goal. Screw Apple. Nice products but they've got to realize they're not the only game in town any longer. I think this whole project has been weighed down by its dependence on Apple support. It's always seemed like microUSB support was an afterthought.

    7. Missing avatar

      Eric. A on

      James, can you send a survey to all of your backers and asked them about their preference.
      I notices that you have exceeded your fundraising goal by a lot, I believe you might be able to both
      refund the money to some and also continue manufacturing the final product using only micro USB.
      Its very easy to find a micro-usb to 30pin adapter in the market for $2-$4.
      it will be unwise to cancel a great project for a $2-$4 part.

      Please don't give up on this great product !!!!

    8. Sairam Suresh on

      Echoing E Steggman and others: why not just deliver the product without lightning, and issue refunds to those users who actually care. My guess is, the vast majority of your backers do not care about the lightning connector.

    9. David Dean on

      I want a POP, I don't want a refund. Even with just the two usb ports and no cables, I will be happy. I've seen other kickstarter projects that let you chose between models. It can't be that hard to separate out a few models and let us choose which one we want. (certainly less expensive than eating the refund fees.

    10. Missing avatar

      Andrew on

      As one of the backers who wanted the POP for iPhones, I'm not sure why it's necessary to have multiple connectors. I'd prefer a POP that was all Lightning connectors, or even one that was all micro-USB, over not having one at all.

    11. Missing avatar

      jay cav on

      Screw the iPhone 5. This product has merit and functionality without the need to accommodate a small subset of users. I would hope you reconsider and produce the pop for the rest of the world.

    12. Missing avatar

      Michael Werk on


      You and your team are honorable, I am impressed.

      I am wondering if you have looked at all options. While not as "cool", and I am sure you have thought of this, why not create the Pop without the retractable cords and simply USB connections on the bottom, thus allowing your customers to plug in any cable they wish AND more importantly, unless USB goes away, will be something that can be used regardless of cables or adapter changes in the coming years. In my opinion, people were buying this product for the battery and portability aspects more so than the coolness of retractable cables.

      Just my two cents...

    13. Missing avatar

      Anthony Low on

      So does this mean that the POP is completely canceled? If so, I am quite disappointed with this decision. I choose to help kickstart this project with the intention of using it with android devices and now have to search for an alternative charging solution.

      Is there any chance of refunding only those who require a lightning connector? Given that this project was 180% overfunded, if even half of the kickstarter participants asked for refunds, you would still meet your original goal.

    14. Eric Stegemann on

      It seems like other people agree that even without the lightning connector we want the POP. As one of the $450 backers I would like the pop and then we can buy our own lightning adapters for those with iPhone 5s. Can you not give people the option if they still want them before issuing refunds? I think we would overwhelmingly still want them. When I signed up, I didn't even know about the lightning connector. I'm very happy just getting the original product I agreed to buy.

    15. Cat Chen on

      Lightning to Micro-USB is standard iPhone 5 accessory in Europe and China. Too bad they cost you $19 for this in the US, or 4 Micro-USB will just work. Is it possible for you to get a lot of Lightning to Micro-USB (or Lightning to 30-pin) adapters at a low price and integrate them into POP? Shipping POP with complimentary Lightning adapter doesn't need Apple approval, right?

    16. kyle bishop on

      Seriously? You aren't willing to put out an optional refund? Us android users are getting screwed! >:(

      I don't care about the apple adapters, and I'm sure many others don't either. Please reconsider!!!

    17. Erik Schwartz on

      As I am an android user I find this very disappointing.

    18. Missing avatar

      Donnie on

      I completely agree with Wang...besides the refusing the refund part :) But seriously, it is a shame that it's come to this because it was such a great idea. I would personally love a microUSB-only POP, but understand that it isn't the direction you guys want to go. If you did want to do that, I would gladly re-give my $275 donation for development.

    19. Missing avatar

      James Chan on

      Wouldn't a good work around that is to built the POP as one unit and have the lightning chargers as a separate adapter/unit?

    20. Adam Thomas on

      Much appreciated information and updates. I'm certainly disappointed that this great product won't make it off the production line. Honestly, I would have been fine with using the 30-pin cable with a lightning adapter for my newer devices, but I respect your decision. If you reconsider (please), be sure to hit me up and I would be happy to back you again. Best wishes.

    21. Missing avatar

      Edward Milstein on

      I too am sorry it has gone this way.. Thank you for doing the right thing refund wise and best of luck with your own cross sourcing site...

    22. Wang Jun Lem on

      Very much sorry to hear all that you've gone through. Thanks for all the wonderful effort! I wish that POP would've continued with a design that caters to devices on microUSB, since my family have all but switched to Android phones that use the port. Whether you will reconsider the decision to back away from a product with such an amazing design is up to you, but I'd like to offer my sincerest of gratitudes by refusing my $1 refund.

      Once again, thank you again for the blood, sweat and tears you've poured into this project, and I hope to hear from you again if you're ever going to make a POP for the microUSB peeps. :D (And if that happens, I shall save all the money I can to pledge something greater than a meagre $1. heh!)